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关于格林斯伯勒/体育馆区温德姆温盖特酒店的点评

2.5 out of 5
格林斯伯勒/体育馆区温德姆温盖特酒店
2006 Veasley Street, Greensboro, NC

点评

8.0

很好

10 分 - 超赞。441 条好评，共有 1002 条点评" "
8 分 - 还可以。294 条好评，共有 1002 条点评" "
6 分 - 一般。118 条好评，共有 1002 条点评" "
4 分 - 很差。77 条好评，共有 1002 条点评" "
2 分 - 糟糕。72 条好评，共有 1002 条点评" "

8.0/10

清洁度

8.6/10

员工和服务

7.6/10

服务设施

7.6/10

住宿条件和设施

7.6/10

环保

点评

10/10 超赞

Man Kit

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 8 月入住 4 晚

2/10 糟糕

James

不满意：清洁度、服务设施、住宿条件和设施
They had insects in rooms and unclean bathrooms. Never ever stay at this hotel again
2024 年 5 月入住 2 晚

6/10 一般

James，Waterville

They were redoing a lot of refurbishing so it wasn’t real clean. Nota great neighborhood.
2024 年 5 月入住 2 晚
MG 于 2024年05月23日 的回复
Good Morning, thank you for your feedback. I do apologize that the hotel was not up to par for you. I will be sure to share with the staff. Melissa Graves, Guest Services Manager

6/10 一般

A,

满意：员工和服务
不满意：住宿条件和设施
For the 3 days we were there. 1) the rugs we dirty and old in the room 2) the room and bed were clean 3) the hallway rug was very dirty and sticky, for all 3 days never been vacuumed. It was a complete turn off for us. especially for a Wyndham hotel.
2024 年 5 月入住 2 晚
TW 于 2024年05月20日 的回复
Dear valued guest we appreciate your feedback and are sad to hear your stay was not up to your standards. We have read your review and will be making corrections on the matter. We hope you choose to stay with us on your next trip. Safe travels!

6/10 一般

shura

2024 年 5 月入住 2 晚
MG 于 2024年05月17日 的回复
Good Morning, thank you for your feedback. I will be sure to share with my staff. Have an Excellent day. Melissa Graves - Guest Services Manager

10/10 超赞

Tameka

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was quiet and clean. The breakfast options were great.
2024 年 5 月入住 2 晚
MG 于 2024年05月17日 的回复
Good Morning, thank you for your feedback. I will be sure to share with the staff. Have an Excellent day! Melissa Graves - Guest Services Manager

6/10 一般

Laurel，Greensboro

满意：员工和服务
2024 年 5 月入住 8 晚
MG 于 2024年05月15日 的回复
Good Morning, thank you for your feedback. I will be sure to share with our team. Have an Excellent day. Melissa Graves - Guest Services Manager

2/10 糟糕

Tateisha

与家人出行, 商务旅客
不满意：住宿条件和设施，清洁度
The bathtub has slip resistant slides that are black. When I went to the front desk to ask to be moved I was told no because I used the toilet in the room. Will never stay at the property again. I left and went to a new property. Wasted my money.
2024 年 5 月入住 1 晚
TW 于 2024年05月11日 的回复
Dear valued guest we are sorry to hear that you experienced this. We will take care of this matter as guest satisfaction is our top priority. Safe travels!

6/10 一般

Dianne

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
it was outdated and not kept well
2024 年 5 月入住 1 晚
MG 于 2024年05月9日 的回复
Good Morning, thank you for your feedback. I do apologize that the hotel did not meet your standards. We are in the process of upgrading all areas of the hotel. I will be sure to share your feedback with the our team. Have an Excellent day. Melissa Graves - Guest Services Manager

8/10 还可以

Yeng

与家人出行
满意：员工和服务
Ok
2024 年 5 月入住 1 晚
MG 于 2024年05月6日 的回复
Thank you for your feedback, we will be sure to share with our team. Have an Excellent day. Melissa Graves- Guest Services Manager

10/10 超赞

Jimmy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A great stay. The homeless element was around as everywhere else it seems but not on the property. The property had signs up warning that only patrons can be on site or they will be arrested and people seemed to abide by them.
2024 年 4 月入住 1 晚
MG 于 2024年04月30日 的回复
Thank you for your feedback. We greatly appreciate your business. Look forward to serving next time you are in the area! Melissa Graves - Guest Services Lead

10/10 超赞

Carl

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
TW 于 2024年05月2日 的回复
Dear valued guest we appreciate your feedback and are glad to hear you enjoyed your stay. We hope you choose to stay with us on your next trip. Safe travels!

10/10 超赞

Lisa，San Antonio

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Staff was friendly
2024 年 4 月入住 1 晚
MG 于 2024年04月29日 的回复
Thank you for your feedback. We will be sure to share with our team here at the Wingate by the Greensboro Coliseum. Have an Excellent day! Melissa Graves - Guest Services Manager

8/10 还可以

Harold

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay. Needs better movie channel options.
2024 年 4 月入住 2 晚
MG 于 2024年04月29日 的回复
Thank you for your feedback. We will be sure to share with our team here at the Wingate by the Greensboro Coliseum. Have an Excellent day! Melissa Graves - Guest Services Manager

6/10 一般

Dianne

满意：员工和服务
The staff were wonderful but we booked a room with 2 queen beds and got a room with 2 twin/full beds. I asked the front desk about it was told that yes they are aware and we're surprised themselves when they saw them. All of their rooms with 2 beds have these same beds. It's not what I paid for. Breakfast was not amazing either. :(
2024 年 4 月入住 2 晚
MG 于 2024年04月29日 的回复
Thank you for your feedback. We will be sure to share with our team here at the Wingate by the Greensboro Coliseum. Have an Excellent day! Melissa Graves - Guest Services Manager

2/10 糟糕

Crystal

不满意：清洁度、员工和服务、住宿条件和设施
Customer service is poor. Will not stay here.
2024 年 4 月入住 1 晚
TW 于 2024年04月25日 的回复
Dear valued guest we appreciate your feedback. We have read your review and we will make corrections on the matter. We apologize about the poor customer service you experienced.

6/10 一般

Danette

与家人出行
The bed was comfortable. The room layout was good. The facility needs updating, which it looks like they might be getting ready to do. The breakfast was not very good and they didn’t have regular cream for the coffee. Not horrible, but not excellent either.
2024 年 4 月入住 1 晚
TW 于 2024年04月25日 的回复
Dear valued guest we appreciate your feedback and we have read your review and will make corrections on the matter. We hope you choose to to stay with us on your next trip.

6/10 一般

Julie

带宠物出行, 与配偶出行
不满意：住宿条件和设施
The room was dark and drab, however, appeared to be clean. Very noisy with people running up and down the hallway and slamming doors. Remodeling was underway.
2024 年 4 月入住 2 晚
MG 于 2024年04月23日 的回复
Thank you for your feedback. I do apologize that the hotel did not meet your expectations. We are in the process of updating the property. Melissa - Guest Services Manager

10/10 超赞

Carol

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
MG 于 2024年04月24日 的回复
Thank you for your feedback. I will share your responses with our team. Melissa Graves - Melissa Graves - Guest Services Manager

8/10 还可以

Amber

与家人出行
满意：清洁度、员工和服务、服务设施
The staff was exceptionally friendly and helpful!
2024 年 4 月入住 1 晚
TW 于 2024年04月21日 的回复
Dear valued guest we appreciate your feedback and are happy to hear you enjoyed the staff. We hope you choose to stay with us on your next trip. Safe travels!

10/10 超赞

Scott

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
TW 于 2024年04月20日 的回复
Dear valued guest we appreciate your feedback and are glad to hear you were satisfied with your stay. We hope you choose to stay with us on your next trip. Safe travels!

10/10 超赞

Eric

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was satisfactory.
2024 年 4 月入住 1 晚
TW 于 2024年04月17日 的回复
Dear valued guest we appreciate your feedback and thank you for choosing to stay with us on your trip. We are glad you found everything to your liking. We hope you choose to stay with us on your next trip. Safe travels!

10/10 超赞

Monica

2024 年 4 月入住 1 晚
TW 于 2024年04月28日 的回复
Dear valued guest we appreciate your feedback and are happy to hear you enjoyed your stay. We hope you choose to stay with us on your next trip. Safe travels!

10/10 超赞

Jeffrey，Fernandina Beach

2024 年 4 月入住 1 晚
TW 于 2024年04月27日 的回复
Dear valued guest we appreciate your feedback and are glad to hear you enjoyed your stay. We hope you choose to stay with us on your next trip. Safe travels!

10/10 超赞

Heather

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay during the convention
2024 年 1 月入住 1 晚
Melissa Graves 于 2024年04月2日 的回复
We are glad to hear that! We look forward to you staying with us again! Have an Excellent day! Thank you, Melissa Graves - Guest Service Lead

10/10 超赞

Heather

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Was convenient to the freeway, but not too close. Free parking, courteous staff
2024 年 3 月入住 2 晚
TW 于 2024年04月1日 的回复
Dear valued guest we appreciate your feedback and thank you for choosing to stay with us. We hope you choose to stay with us on your next trip. Safe travels!

10/10 超赞

Kayla

2024 年 3 月入住 1 晚
TW 于 2024年04月20日 的回复
Dear valued guest we appreciate your feedback and are glad to hear you were satisfied with your stay. We hope you choose to stay with us on your next trip. Safe travels!

10/10 超赞

Victoria

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
It was quiet, easy access to a lot of places
2024 年 3 月入住 1 晚
TW 于 2024年03月27日 的回复
Dear valued guest we appreciate your feedback and thank you for choosing to stay with us on your trip. We hope you keep us in mind for your next trip. Safe travels!

8/10 还可以

Carl

与配偶出行
满意：服务设施，员工和服务
The hotel is dated. That said they were making renovations while we were there. Staff was friend and helpful. It’s 1 3/4 miles to the GAC and easily in walking distance.
2024 年 3 月入住 5 晚
MG 于 2024年03月25日 的回复
Thank you for your feedback. Have an excellent day.Melissa Graves - Guest Service Lead

2/10 糟糕

Melissa

与家人出行, 与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I checked in look ok staff told me park around side so only steps the door said doing renovations three flights stairs open door paint paint chips mold strong Oder open door immediately called front desk want refund and will be leaving immediately.. she said will call management and call back standing in this dirty room bathroom right at door bathtub mold paint chips and bathroom ceiling caving inn. Left within 10 min s after arrival. Horrible condition
2024 年 3 月入住 1 晚
MG 于 2024年03月25日 的回复
Good Morning, I sincerely apologize for your inconveniences. We are in the process of renovating the hotel, and truly appreciate the feedback given.Have an excellent day. Thank you, Melissa Graves- Guest Service Lead

8/10 还可以

Catherine

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Improvements are being made. Furnishings are being updated. New mirrors with full led lighting made makeup application easy. Unfortunately all the lights in the bathroom are on one switch so in the middle of the night you get blasted with light. Bring a plug in nightlight to avoid burning out your retinas at 2 a.m. We stay here yearly and the clenliness and great staff, as well as a decent full breakfast are everything we really need. Heating fan system was noisey but staff indicated the units were being upgraded.
2024 年 3 月入住 1 晚
TW 于 2024年03月19日 的回复
Dear valued guest we appreciate your feedback and hope you choose to stay with us on your next trip. Safe travels!

8/10 还可以

Kim

满意：员工和服务、服务设施、住宿条件和设施
The vent in the bathroom is filthy.
2024 年 3 月入住 1 晚
TW 于 2024年03月15日 的回复
Dear valued guest we appreciate your feedback, we have read your review and will take actions on the matter. We thank you for choosing to stay with us and hope you choose to stay with us on your next trip. Safe travels!

8/10 还可以

Ronald J.

满意：清洁度、服务设施、住宿条件和设施
Close to the coliseum
2024 年 3 月入住 5 晚
TW 于 2024年03月14日 的回复
Dear valued guest we appreciate your feedback and hope you choose to stay with us on your next trip. Safe travels!

8/10 还可以

Deborah

满意：清洁度、员工和服务、住宿条件和设施
Everything was nice and clean in the room refrigerator didn't work the elevator was sticky
2024 年 3 月入住 1 晚
K.F. 于 2024年03月3日 的回复
Dear Deborah, thank you for staying with us! We are sadden to here there were issues during your stay. We are working on making improvements! Please have a wonderful and safe trip!

10/10 超赞

Debra

团体旅客
满意：清洁度、员工和服务、服务设施
You can hear all the traffic from the busy street
2024 年 3 月入住 1 晚
K.F 于 2024年03月3日 的回复
Dear Debra, thank your for staying with us! We do apologize for any inconveniences that may have occurred during your stay. Hope you will choose our location for your next stay! Safe Travels.

2/10 糟糕

Susan

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Proprty needs entire renovation. Wallpaper perling from walks, broken tables, king bed butts right again air conditioner so you cannot get in or out. Ridiculous! Breakfast service is a joke, no plates, no eggs , no biscuits, no waffle mix, no syrup. Be prepared to wait for everything. Do not recommend
K.F. 于 2024年02月26日 的回复
Dear Susan, we are sadden to here that your stay was not the best. We are currently working on making improvements to our establishment. We hope that you will stay at our location sometime soon. Safe travels!

10/10 超赞

steven，Turbeville

2024 年 2 月入住 1 晚
TW 于 2024年03月21日 的回复
Dear valued guest we appreciate your feedback and hope you choose to stay with us on your next trip. Safe travels!

10/10 超赞

Russell

满意：清洁度、员工和服务、住宿条件和设施
Very nice, great breakfast, nice bed. Very satisfied.
2024 年 2 月入住 2 晚
TW 于 2024年02月18日 的回复
Dear valued guest we appreciate your feedback. We hope you choose to stay with us on your next trip. Safe travels!

10/10 超赞

Shavonne

满意：住宿条件和设施，清洁度
They only thing I would complain about, the first shift desk clerk was not pleasant.
2024 年 2 月入住 1 晚
K.F. 于 2024年02月5日 的回复
Dear Shavonne, We do thank you for taking the time for filling out our survey! We do apologize for the issue that you experienced. We are looking forward to your next stay here at Wingate! Safe Travels.

6/10 一般

真实旅客

与家人出行
满意：员工和服务
Broken unit
Checked in without any issues. The room we selected was exactly like the pictures. The heating/ac unit was not working in the room so had to ask the front desk for several blankets for the family. Only stayed for the night and got in late so maintenance wasn't available.
2024 年 2 月入住 1 晚
TW 于 2024年02月5日 的回复
Dear valued guest we apologize that your stay was not up to your standards. We have read your review and will make corrections on the matter. We do hope you choose to stay with us on your next trip. Safe travels.

6/10 一般

Kevin

团体旅客
Property was ok and the breakfast wasnt that good
2024 年 2 月入住 2 晚
JP GM 于 2024年02月4日 的回复
Kevin, Thank you for your feedback, please let us know what of your breakfast experience in details so we can improve for next stay

6/10 一般

Kelly

满意：员工和服务，清洁度
2024 年 2 月入住 1 晚
TS 于 2024年02月4日 的回复
Thank you for your feedback.

2/10 糟糕

Danielle

与家人及幼儿出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The bed mattresses were totally worn out. I had a spring in my chest if sleeping on stomach. And sticking in my ribs if on my side. There was a crackhead dancing and wiggling all around that came in off the street for a free breakfast that the hostess had to run out. It was unreal. This and a stay at the knights inn in Flagstaff Arizona have gone down in the record books for me as the two worst hotels I've been in.
2024 年 1 月入住 1 晚
ts 于 2024年01月29日 的回复
Thank you for your feedback. I apologize that you and your family was disturbed during breakfast. We will make improvements.

4/10 很差

Alana

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Never again
The room’s curtains had to be closed with a paper clip provided by the front desk for privacy. Neighborhood isn’t the best and there is no security to protect guests from vagrants. Mirrors in rooms were dirty. Staff was very friendly. But staff advised guests on arrival they are not responsible for items in rooms or parking lot.
2024 年 1 月入住 1 晚
TW 于 2024年01月28日 的回复
Dear valued guest we apologize that your stay was not up to your standards. We have read your review and will make corrections on the matter. We do thank you for choosing to stay with us on this trip. Safe travels.

8/10 还可以

Samuel

满意：员工和服务，清洁度
2024 年 1 月入住 1 晚
tw 于 2024年01月26日 的回复
Dear valued guest we appreciate your feedback and hope you choose to stay with us on your next trip. Safe travels.

4/10 很差

Richard

与家人出行
不满意：住宿条件和设施，清洁度
Our room was right above the lobby, (courtesy of the Expedia rate) so we heard everyone arriving and leaving. Also, all night long we heard loud conversations from people standing just outside the entrance smoking. The heater was noisy and the temp controls didn’t work. There was an unpleasant odor in the hallway outside our room. In general the property is run-down.
2024 年 1 月入住 7 晚
TW 于 2024年01月24日 的回复
Dear valued guest we apologize that your stay was not up to your standards. We have read your review and will make corrections on the matter. We do thank you for choosing to stay with us on this trip. Safe travels.

4/10 很差

Krystal

满意：服务设施，员工和服务
不满意：清洁度
had a terrible issue with the toilet had to change rooms in the middle of the night also The tub was dirty in the first room had to scrub it before i could take a bath One of the 3rd shift staff very rude said i couldnt read because she had a sign up that said show your key card or go to the side door and i showed my key card she still made me walk to the side to get in was to cold for all that
2024 年 1 月入住 2 晚
TW 于 2024年01月22日 的回复
Dear valued guest we apologize that your stay was not up your standards. We have read your review and will make corrections on this matter. We do thank you for choosing to stay with us on this trip. Safe travels.

10/10 超赞

Charles

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
TW 于 2024年01月15日 的回复
Dear valued guest we appreciate your feedback and hope you choose to stay with us on your next trip. Safe travels.

8/10 还可以

Kerry，Murrells Inlet

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
TW 于 2024年01月15日 的回复
Dear valued guest we appreciate your feedback and hope you choose to stay with us on your next trip. Safe travels.

8/10 还可以

Doug

2024 年 1 月入住 1 晚
K.F. 于 2024年01月14日 的回复
Dear Doug, We hope that you enjoyed your time here at Wingate! We are looking forward to your next stay. Have a safe travel!