Hi Meghan, thank you for the lovely review. We look forward to accommodating you back here in the future.Have a blessed day, Administrative Team Hotel Lac Carling

Allo Natha-Lee, Merci beaucoup pour ces mots gentils ! On est super content que vous ayez adoré l'endroit et notre équipe. Votre coup de cœur pour le resto nous fait aussi chaud au cœur. À très vite, j'espère !

We are glad you enjoyed your stay! Hope to accommodate you back here in the future.

Hi Andrew, So glad to hear you appreciated the cleanliness and found our staff kind! Thrilled you enjoyed the diner too. Hope to see you back soon!

Thank you for the nice rateHope to see you again soon

Allo Yves, Nous vous remercions chaleureusement d'avoir pris le temps de partager votre expérience positive concernant l'emplacement et les services de notre hôtel. Votre satisfaction est au cœur de nos priorités, et savoir que nous avons réussi à répondre à vos attentes nous remplit de joie. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour une autre expérience mémorable. Bonne journée ensoleillée, Équipe Administrative Hotel Lac Carling

Hi Jeremy/ Kelly, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay, especially concerning the gym equipment and the unavailability of our indoor basketball court. We aim to maintain all our facilities in top condition, and we are currently addressing the issues with the gym equipment to ensure everything is fully functional for our guests.Regarding the basketball court, we understand your disappointment and apologize for not being able to provide access during your stay. The venue was rented out for a private event, limiting availability to our usual clientele. We acknowledge that this could have significantly impacted your experience with us, and we regret any inconvenience this may have caused.We appreciate your understanding and are committed to improving our communication about the availability of amenities to prevent any future disappointments. Your feedback is invaluable in helping us enhance our guest experience, and we hope to have the opportunity to welcome you back, providing access to all our facilities and showcasing the high standard of hospitality we strive to deliver. Thank you for bringing these matters to our attention.Have a great and sunny day, Administrative Team Hotel Lac Carling

Allo Suzanne, Nous vous remercions chaleureusement pour votre retour positif concernant notre piscine, et nous sommes ravis que vous l'ayez appréciée.Nous prenons bonne note de votre préférence pour un bain tourbillon à l'intérieur et allons explorer cette possibilité pour l'avenir.Bonne journée, Équipe Administrative Hotel Lac Carling

Allo Boivin, merci pour le beau commentaire. Pouvez-vous préciser votre pensée sur le point de l'inscription avec Expédia afin qu'on améliore l'expérience client? S'il vous plait, écrivez-moi dans la messagerie Expedia ou à web@hotellaccarling.com. Ce serait un plaisir de vous lire. Merci Équipe Administrative Hotel Lac Carling

Thank you for the nice rateHope to see you again soon

Thank you for the nice rateHope to see you again soon

Dear Bachir,Thank you for your feedback. We take your comments seriously and are planning updates and renovations to enhance our guest experience. We look forward to showing you the improvements on your next visit.Best regards,Administrative TeamHotel Lac Carling

Thank you for the nice rateHope to see you again soon

Allo Julie, Merci pour vos gentils mots sur notre personnel et nos installations. Nous sommes ravis que notre restaurant, la piscine, le spa, le sauna, et le centre de gym aient répondu à vos attentes. Votre satisfaction est notre priorité. Au plaisir de vous revoir bientôt.Cordialement,Équipe AdministrativeHotel Lac Carling

Hi Padrig, We are glad to hear that Isabelle saved the day. We will be passing on this comment to her. Have a great day, Administrative Team Hotel Lac Carling

Hi Ingo, Thank you very much for sharing your feedback with us. We are glad to hear that you found our hotel to your liking and that our staff's friendliness stood out during your stay. Our team strives to provide a warm and welcoming environment for all our guests, and it's rewarding to know we achieved this for you.We understand your concern regarding the availability of our restaurant services during the week in the winter season. Sadly, we cannot keep the restaurant open as we do not have enough clients during the week. We apologize for the inconvenience this may have caused you. At this time, our restaurant operating hours are Friday-Saturday, from 6 pm-10 pm. Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future, where we will strive to exceed your expectations and provide an even more satisfying experience.Warm regards, Administrative teamHotel Lac Carling

Hi Luliana, We are glad you enjoyed some of our on-site activities. Have a great day, Administrative TeamHotel Lac Carling

Thank you for the nice rateHope to see you again soon

Nous sommes ravis à l'idée de vous accueillir à nouveau. À très bientôt pour une autre expérience mémorable.Équipe Administrative

Thank you

Hi Angus and Donna, Thank you for taking the time to share your dining experience with us. We are sorry to hear that our dinner menu did not fully meet your expectations in terms of offering traditional meals. Our culinary team is working on creating a vast array of meals with cuisine from Quebec. We will be soon testing these new meals with our clientele and strive to improve the existing menu with their feedback. We hope this experience will not deter you from dining with us again. We are committed to improving our services and offerings, and we would love the opportunity to welcome you back and exceed your expectations on your next visit.Warm regards, Administrative TeamHotel Lac Carling

Dear Erin,We are immensely grateful for your wonderful feedback and are delighted to hear about your exceptional experience with us. It's heartening to know that our staff's dedication and friendliness significantly contributed to your enjoyable stay. We take pride in maintaining our hotel's beauty and ensuring that it serves as a serene and inviting retreat for all our guests.It brings us joy to learn that the array of activities, especially the outdoor rink and bonfires, were a hit with your family. Our aim is always to create memorable experiences for guests of all ages, and we're thrilled that we could offer a pleasant and fun-filled stay for you and your children.Your mention of the cleanliness and tranquility of our hotel is much appreciated. We understand the importance of maintaining a pristine environment that allows our guests to relax and unwind fully.Thank you once again for choosing to stay with us. We look forward to the opportunity to welcome you and your family back for another beautiful and activity-packed visit.Warmest regards,Administrative TeamHotel Lac Carling

Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed our diverse breakfast options, the stunning view, the quality of our pool, and the politeness of our employees. These aspects are central to our mission of providing a memorable and comfortable stay for all our guests.We also appreciate your feedback regarding the availability of shower gel in our rooms. We continually strive to improve our guest experience and your comments are invaluable to us in this process. I will ensure that your feedback is passed on to our housekeeping and management teams to consider the inclusion of shower gel alongside our other amenities.We look forward to welcoming you back in the future and hope to exceed your expectations in every aspect of your stay.Warm regards,AdministrationHotel Lac Carling

Thank you for the nice rateHope to see you again soon