Rio San Juan Gri Gri Lagoon Hotels

"Loved the excursions and very helpful staff. The wifi could be better while in the room, outside the room the wifi is great. The tv signal in the room was not great. Overall, i give the Viva Tangerine a 4/5 stars. I can see myself coming back again. "

"Staff is beyond helpful and nice "

"Small, older motel-style hotel with bar/restaurant on site. In the restaurant the staff were very kind, attentive and helpful (The steak was great and drinks were good). Discovered Cockroach infestation (multiple sizes) in our room (kitchen). Owner was extremely belligerent and combative, refused any resolution including denying checkout receipt. (Contacted via front desk staff and directly by Expedia, see owner responses to other guest reviews for reference.) Restaurant is run by a different individual. "

"The room was nasty, roaches all over the desk and tv console & the bathroom as well. The only reason we stayed is because we had no car to leave. We barely slept & kept waking up to kill roaches. We kept our clothes and toiletries in our suitcases. The shower was full of previous guest hair and moldy. The excuse from the front desk was that this room had been blocked and they gave it to us anyway. Unacceptable!!! We did like the restaurant staff, food was ok views were nice from that area. "

"Was up graded without even asking. This resort was first class on every aspect. Only wish we’d booked a longer stay. Will be back next year "

"Raymonde and Andre’ place was pretty much perfect for a mid-winter getaway from the snows and temps of Michigan! We loved the location right on the beach. The condo was very clean and decorated nicely. We also liked that it was close to town but just far enough away to get out of the main hussle. We’re already making plans to return next year!"

"Such a beautiful romantic place. The room was wonderfull and the staff was truly amazing. Will will teturn again Thanks Elana"

"Our stay could not have been more perfect!! Dean and Juan took excellent care of us! The property was beautiful and perfect for our multigenerational group. The food was delicious and the massages were excellent! All of the staff was extremely responsive. We can’t wait to return. "

"Ana from the start provided quick ongoing communication. We did not have electricity which was not her fault however generator back up was not very reliable. Highly suggest since this is a regular occurance that you provide candles/flash lights or suggest to your guest that they bring these itmes with them. House was very spacious meeting our groups needs; however villa needs to be better maintained. I would highly recommend a microwave."