鄰近斯旺西格羅斯內城堡酒店 | 熱門斯旺西格羅斯內城堡住宿限時優惠每晚可低至 HK$502

「Poorly decorated and maintained room. Smelt musty. Dirty. Would not stay again but got stuck travelling later than planned so had to stay. 」

「From the outset the reception was chaotic with lots of noisey people. I had to queue for self check-in. I queried why there was a £5 car parking charge when this hadn't been pointed out prior to my booking. I asked why this was and he said because I booked with Expedia. So be careful. The hotel was tired and not worth the money.」

「Hotel.com act like a scam. I didn't know that the Ty Nant hotel was only for students. After contacting Hotels.com several times, it was impossible to get the deposit back. Therefore, Hotels.com has miscommunication with Ty Nant hotel and I been lie about the refund. Keep up the good work Hotels.com Anyway, it doesn't matter what's my opinions. But definitely it will have a impact on people when they're read my review on Trustpilot. 」

「Lovely old fashioned quality hotel」

「The apartment was ok. Bedside table broken, bin lid wouldn’t shut. Hairs in bedroom and bathroom Floor dusty, needed a good clean! The worst thing was the noise from the surrounding bars and cafes, booming music all day and most of the evening, couldn’t relax or sit outside 」

「N」

「Nice room, good location, will be returning 」

「All the staff is very helpful, nicely, kindly and sweet. The room is bit, maybe I booking family room, the bed is sooooo big. If I come again, this is my first choice to booking again.」

「TV not working. Dated room but comfortable and perfectly acceptable. Very basic breakfast. Spa with 75% of facilities operational.」

「A little bit down at heal but apart from that it was neat clean and tidy.」

「The room did the job - but numerous issues. Missing some basic necessities like a bedside light. Had to use the public wifi from the bar downstairs which was choppy at best. The problems started right from the beginning. Check in according to the website was 10:00pm. But at 8:30pm I had a message saying I wouldn't be able to check in after 9 as the bar shuts at that point. I was on a train so unable to get there for that time, and somebody very kindly stayed to let me in, but they still...

「I had a terrible experience with my hotel booking yesterday. I made the reservation in the morning and informed the owner, John, that we would arrive late, after 9:00 PM. She told me there would be a £60 late check-in charge, which I agreed to. At 9:00 PM, she messaged me, and I explained that due to traffic and an accident, we would be delayed by about an hour. She responded rudely, telling me to call when I arrived, and I agreed. Before reaching the property, I messaged her at 10:55 PM to...