Asheville Grove Arcade Hotels

"Great breakfast buffet, warm staff, comfy beds!"

"Overall, this was a good place to stay for a couple days allowing us to explore the city on foot. Visitors should note that the hotel is near the highway and an entrance ramp, so there is some vehicle noise. Our one complaint about the room itself is that there were almost no available electrical outlets. This was especially true near the desk; we had to unplug something in order to plug in our laptop."

"Property and staff were exceptional and prompt. Would recommend this hotel while in for business and leisure in Asheville. Great service."

"The first unit we checked in had not been thoroughly cleaned. Had snack food, wrappers, debris under furniture and under cushions on furniture. One chair even had prescription pills under the cushions. Screens on patio doors torn loose from frame. Screen on fireplace torn and loose. Hair was in all drawers in both baths. One shower had bugs swarming in it. The primary bath shower door handle was coming loose and the light in shower did not work. The entry door and patio had multiple carpenter bees flying everywhere. Unit smelled of mold and mildew. Front desk offered to move us to room next door. It was at least cleaner. I complained that the view was not as nice. The first unit was on the front and had mountain views. This unit overlooked the rear parking lot and the back of the next building. Employee agreed, but said only other unit was not on top floor and would be more noisy because these were built in 1960's, very thin walls/ floors.Employee said she would speak to the manager on duty regarding a partial refund for having to deal with these issues and the time spent having to move our belongings. We moved to the second unit. At least it had been cleaned. Still extremely noisy. Could hear every other door that shut and noise from other units. Sheets are extremely worn and scratchy. Dish soap built in pump at sink broken. Bath faucet leaked when hot water turned on. Water has to run to get warm. Plastic bag around smoke detector. No discount because we booked on Expedia."

"Wonderful breakfast "

"Clean room, friendly staff. My only issue was the valet dropped my keys between the seat and console and didn't tell me. Took a while to locate them. Otherwise, it was a great weekend."

"Beautiful property, welcoming staff (Thomas @ the front desk), great breakfast included, clean-spacious and comfortable rooms."

"Great atmosphere, friendly staff, great location, and nice roof top pool area. Only downside rooms are on the smaller side. We booked a room with a large balcony which I would highly recommend. "

"Clean room, friendly staff, great location! "