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"It turned out that the ticket I bought for the Alhambra was a scam. I mentioned this to Paula Peña, Guest Experience Manager, and incredibly she was able to secure a Granada Card which included entry to the Alhambra for the next day. I can’t thank her enough for saving my trip. The hotel is well staffed and they are excellent at what they do."

"Everything was good. The room a bit warm, but we failed that to ask for help which was our mistake. "

"Excellent stay all round "

"I have never stayed in a hotel with just a rail for hanging clothes. The reception staff were bordering on rude. The only plus was breakfast which was excellent. Perhaps the Melia Granada staff should visit the Melia Seville to see how it’s done."

"The staff were very friendly and helpful. The room was very clean and the bed very comfortable. The parking spaces are not very spacious but you cannot find bigger in Granada. I loved the location of the hotel."

"Waited for more than 1 hour for check-in"

"Great! The breakfast was very good and the staff were excelente ! The rooms A plus"

"Yes"

"Did not have breakfast, poor amenities, great location, some underground parking, Granada was busy with young people, very nice city but too much traffic for us!"