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古爾岡 12 區麗笙鄉村套房旅館的評價

3.5 out of 5
古爾岡 12 區麗笙鄉村套房旅館
Plot No. 301/302, Gurugram, Delhi N.C.R

評價

7.4

不錯

10 分評分，優異；41 則評價中有 12 則" "
8 分評分，不錯；41 則評價中有 14 則" "
6 分評分，一般；41 則評價中有 8 則" "
4 分評分，欠佳；41 則評價中有 4 則" "
2 分評分，很差；41 則評價中有 3 則" "

7.8/10 

整潔度

7.8/10 

職員與服務

7.6/10 

設施服務

7.2/10 

住宿狀況

5.0/10 

環保程度

評價

6/10 一般

ATUL

於 2023 年 12 月住了 2 晚

6/10 一般

Kshitij

伴侶同遊
讚好：整潔度
I liked what it had to offer for the price. Although the location wasn't applaudable and the premises does not look like what is shown in the pictures, its much worse.
於 2022 年 8 月住了 1 晚

2/10 很差

Mohit

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚

4/10 欠佳

真實旅客

不滿：職員與服務、設施服務和住宿狀況
於 2021 年 4 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務和設施服務
Good staff, good food, room was ok, location is not good.
於 2021 年 3 月住了 2 晚
Akshay P Singh 於 2021年3月23日的回應
Dear Guest, Thank you for choosing to stay at Country Inn & Suites By Radisson Sector - 12! Guest feedback is taken seriously at our hotel as it helps us understand which aspects of our hospitality require improvement. Our team always strives to offer our guests the best of hospitality and make their stay memorable. Best Regards

8/10 不錯

Rajan

商務旅客, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 1 晚
Akshay P Singh 於 2021年3月23日的回應
Dear Guest, Namaskar, Thank you so much for sharing your feedback on Expedia forum & wonderful ratings. We would love for you to return to the hotel soon. Best Regards

10/10 優異

Rajan

商務旅客, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 1 晚
Akshay P Singh 於 2021年3月23日的回應
Dear Guest, Namaskar, Thank you so much for sharing your feedback on Expedia forum & wonderful ratings. We would love for you to return to the hotel soon. Best Regards

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable Stay
The Staff was very courteous & friendly.. Privacy was respected and cleanliness was maintained.. Look forward to further more stays.
於 2020 年 2 月住了 1 晚
Ashish Sadana 於 2020年2月20日的回應
Dear Guest, Namaskar, What a delight to read such a warm feedback coming from amazing guests! We are glad that you liked our services and hospitality. Thank you for the kind and appreciative words to describe your experience. We would love for you to return to the hotel soon. Stay with us and make some precious memories that you may cherish forever. Thanks & Regards

10/10 優異

Suresh

於 2020 年 1 月住了 1 晚

6/10 一般

You Eng

商務旅客
於 2020 年 1 月住了 5 晚
Ashish Sadana 於 2020年2月20日的回應
Dear Valued Reviewer, Thank you for taking time to share your feedback, based on your recent stay with us. We sincerely regret for the inconvenience faced by you and assure you that this is certainly not the level of service that we aim to deliver. While we may not be able to reverse your recent experience, if given a chance we would certainly like to showcase the service that we endeavour to offer our guests at Country Inn & Suites by Radisson. Kindly accept our sincere apologies. Thanks & Regards

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service. Good food. Accommodating front desk staff. The hotel can improve the quality of mattresses
於 2019 年 12 月住了 3 晚
Ashish Sadana 於 2019年12月12日的回應
Dear guest, Namaste! Thank you for your valuable feedback. We are glad to know that you had a good experience staying with us. We also express our concern and apology over the matter highlighted in your review related to quality of mattresses. We have noted your comments and we will take necessary steps to resolve the issues at the earliest, as applicable. My team and I will look forward to hosting you again in future. Best regards, Ashish Sadana

10/10 優異

BinChin (NY)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property and staff was amazing for the week I stayed there. The staff is very nice, everything I tried from the room service menu was very good. Breakfast in the morning is very good. When I am in the area, I will definitely be staying here again.
於 2019 年 10 月住了 8 晚
Ashish Sadana 於 2019年11月12日的回應
Dear Guest, Namaskar, The generosity of your compliments that you have so kindly showered upon us on Expedia, is a matter of sheer happiness and great pride for us. It is flattering to receive such compliments from our guests and is greatly motivating to work harder to achieve the highest levels of excellence With open arms we await your return to the hotel, so that we can avail this opportunity to give you another memorable trip!

8/10 不錯

Rajesh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good Stay Experience
Have stayed here earlier, so I knew what to expect.Efficient,clean,good breakfast,courteous staff.
於 2019 年 8 月住了 1 晚
Akshay P Singh 於 2019年8月29日的回應
Dear Guest, Greetings of the day! Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Gurgaon Sector 12 we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Team Country Inn & Suites by Radisson, Gurgaon Sector 12

10/10 優異

Nishchaya

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Over all a very good comfortable stay, staff of every department very help ful, good choices for breakfast, clean, value for money etc will continue to stay in future
於 2019 年 7 月住了 1 晚
CIS 12 Reservations 於 2019年8月3日的回應
Dear Guest, Greetings of the day! Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Gurgaon Sector 12 we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Team Country Inn & Suites by Radisson, Gurgaon Sector 12

8/10 不錯

Sanjiv

讚好：整潔度、職員與服務和客房舒適度
Very helpful and courteous staff.
於 2019 年 6 月住了 3 晚
CIS 12 Manager 於 2019年7月17日的回應
Dear Mr. Sanjiv, Greetings of the day! Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Gurgaon Sector 12 we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Team Country Inn & Suites by Radisson, Gurgaon Sector 12

10/10 優異

真實旅客

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
5th floor spa treatment was very wonderful and they are using real ayurveda oil by your choice. skill by japanese owner ,its quite nice and world standard .if you would like to relief your body and mind lets try spa!! thanks for their hospitality .
於 2019 年 3 月住了 2 晚
Anurag Sharma 於 2019年4月2日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Gurgaon Sector 12 we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Country Inn & Suites by Radisson, Gurgaon Sector 12

10/10 優異

Sanjay

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
worth it!
於 2018 年 5 月住了 3 晚
Anurag Sharma 於 2018年6月28日的回應
Dear Mr. Sanjay, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area.

6/10 一般

adil (new delhi)

讚好：整潔度和客房舒適度
不滿：職員與服務
Hotel staff should be more considerate
Experience was not so good this time I have been to the hotel many times before but the kind of attitude I got to see this time from the hotel staff was not good They should know that a customer comes to the hotel to take a stay not for maintaining 5S into the room
於 2018 年 3 月住了 1 晚
Anurag Sharma 於 2018年6月28日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,

8/10 不錯

Goutam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good stay and value for money experience.
Great to stay here though little away from work place even few more branded hotels being available trying with Country Inn was worth.
於 2018 年 3 月住了 3 晚
Anurag Sharma 於 2018年6月28日的回應
Dear Mr. Goutam, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,

8/10 不錯

WICHIT

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel surrounded by messy road side.
Inside this hotel everything is good, but outside the hotel is quite messy such as dust on the roadside, chaos traffic and noisy horn sound.
於 2018 年 3 月住了 2 晚
Anurag Sharma 於 2018年6月28日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,

8/10 不錯

ching chuan

讚好：整潔度、住宿狀況和客房舒適度
Poor Wi-Fi
One issue in this hotel is the weak Wifi
於 2017 年 12 月住了 6 晚
Anurag Sharma 於 2018年6月28日的回應
Dear Mr. Arun Kumar, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. We would like to inform you that we have increased the speed to 40 MBPS. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,

6/10 一般

N (Pune)

讚好：職員與服務和客房舒適度
不滿：整潔度和住宿狀況
Good Rooms, but poor management.
Room itself was very Nice, comfortable. Food Quality was good, Breakfast was nice. Being a Carlson group hotel I expected much better. They were not aware of my reservation, No Towels in room, No Toiletries, Stinking room. I ordered Thai Curry and they called and said not available, a lot of dishes were unavailable.
Anurag Sharma 於 2018年6月28日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務和住宿狀況
location is pathetic, room size was too small
Location is pathetic,staff was ok,room size was too small as per brand and rates,over all it was pathetic deal as compare to others available deals in the market on weekdays.Over all it was disaster and nightmare and total shocking.
Anurag Sharma 於 2018年6月28日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,

4/10 欠佳

Malcolm

不滿：整潔度、住宿狀況和客房舒適度
Functional
Friendly and helpful restaurant staff. Indignant and arrogant management staff.

10/10 優異

Prabhjot

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fun trip
It was good stay. Staff was helpful. Food was authentic. Over all good experience
Anurag Sharma 於 2018年6月28日的回應
Dear Mr. Arun Kumar, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,

2/10 很差

Mohammed

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Very very bad the furniture very old and had ants bed lice very horrible

6/10 一般

真實旅客

讚好：整潔度
不滿：職員與服務

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice room n food:)
Overall a comfortable stay..hotel food was awesome and staff was also quick..pool was bit small..great place to relax
Anurag Sharma 於 2018年6月28日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,

8/10 不錯

Girish (HOUSTON,TX)

讚好：整潔度、職員與服務和住宿狀況
NICE HOTEL
VIEW FROM WINDOW WAS NOT PLEASANT

8/10 不錯

Nidhi (india)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel
I had little difficulty locating the hotel otherwise everything was good. please update your phone number on the website.

2/10 很差

Alison (UK)

不滿：職員與服務、住宿狀況和客房舒適度
Dingy hotel in the middle of nowhere
We chose this hotel in order to visit Sultanpur Bird Sanctuary and that turned out to be 35km away. There were no nearby taxis and the hotel arranged a taxi but at high cost. Sultanpur was well worth the visit. But the hotel was very poor. On a busy road lined with car maintenance workshops and nothing in the area for tourists to do. Inside the hotel was dark and dingy, the rooftop pool was out of use, our room had opaque windows to hide the view of a high wall, and the food was not cheap and not nice. All in all an unpleasant stay.
Anurag Sharma 於 2018年6月28日的回應
Dear Alison, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,

8/10 不錯

Donald (Kansas City, KS)

讚好：整潔度、職員與服務和客房舒適度
Very happy with stay
Very friendly staff. They worked very hard to make me as happy as possible. Very low rates for personal hotel taxis for the day.
Deepak Khattri 於 2016年2月20日的回應
Dear Guest, Greetings from Country Inn & Suites By Carlson Sector 12!!! Thank you for staying with us and taking out time to review our property. We are glad you had an enjoyable stay with us. Your encouraging comments about our rooms and other service areas have been received well by the team here and have been accepted with gratitude. We thank you once again for your generous comments and hope to welcome you back soon. Best Regards, Deepak Khattri Asst. Front Office Manager

6/10 一般

subramoni (shanghai)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Verify phone numbers of hotels
The phone number mentioned in hotels.com for the hotel is wrong. With no internet and no phone due to international trip it was a very bad night trying to find the hotel in middle of night. It was not easy to find out even for taxi driver. I wish hotels.com verify the number before confirming the booking. Literally a disappointing service from hotels.com

8/10 不錯

Udit (Delhi)

讚好：整潔度、住宿狀況和客房舒適度
GOOD!!
the stay was absolutly amazing..the ambience was nice and the rooms were cleaned but the only thIng which i didint liked is that the tv there doesnot have every channel,there were only few channels which we were able to see...

8/10 不錯

Karina

讚好：整潔度和住宿狀況

4/10 欠佳

Traveler oct 2014

不滿：客房舒適度
Advertised as 4 star but it's not
Location is really congested... this is the main issue. Rooms gloomy and although clean not particularly welcoming. Food in restaurant is very good. This should be more in the category of a 3 star. If in Gurgaon, look for hotels on Sector 29. It has much more open and clean surroundings. A bit more expensive, but worth it. I had made two separate bookings. They honored the cancellation policy as stated. So it was ok, I could move to another place.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant Experience
We stayed in the hotel for 2 nights and the experience was really good from every aspect. The staff at the front desk is courteous and made arrangement without fuss even as we checked-in early. I appreciate the courtesy extended by the Front Desk Manager, Mr. Pankaj Roy for his gesture.
Anurag Sharma 於 2018年6月28日的回應
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good Standard Hotel
Rooms are spacious, well maintained and comfortable. Service and breakfast buffet was nice. Location is a little way off though from hear of Gurgaon
Deepak Khattri 於 2016年2月20日的回應
Dear Guest, Greetings from Country Inn & Suites By Carlson Sector 12!!! Thank you for staying with us and taking out time to review our property. We are glad you had an enjoyable stay with us. Your encouraging comments about our rooms and other service areas have been received well by the team here and have been accepted with gratitude. We thank you once again for your generous comments and hope to welcome you back soon. Best Regards Deepak Khattri

6/10 一般

Phototraveller

讚好：職員與服務
Gerade genügend für eine Nacht vor Abreise
Das Hotel ist etwa 40 Minuten vom Flughafen entfernt, insofern für einen Aufenthalt mit Abflug während der Nacht geeignet. Nach einem sehr fetthaltigen Nachtessen (Gemüsereis) haben wir uns hingelegt, um einen Moment vor der Abreise zu schlafen. Nach 20.00 Uhr ging dann plötzlich ohrenbetäubendes Discogehämmer los und riss uns aus dem Dämmerschlaf. Der Lärm stammte aus dem Untergeschoss von einer indischen Hochzeit und liess natürlich nicht mehr schlafen. Obwohl in Gurgaon gelegen, bietet die Umgebung nichts als triste und verkehrsreiche Grossstadtatmosphäre. Reception-, Gepäckträger- und Chauffeur sind bemüht, so dass der Service insgesamt zufriedenstellend ist.
Deepak Khattri 於 2016年2月20日的回應
Lieber Gast, Grüße von Country Inn & Suites By Carlson Sector 12 !!! Vielen Dank für den Aufenthalt bei uns und Herausnehmen Zeit, um unser Eigentum auf Trip Advisor überprüfen. Wir freuen uns, Sie bei uns hatten einen angenehmen Aufenthalt. Wir bekunden unsere Besorgnis über die Materie in einen Beitrag hervorgehoben. Wir haben Ihre Anmerkungen zur Kenntnis genommen und wir werden die notwendigen Schritte einleiten , um die Probleme so bald zu lösen , soweit zutreffend. Wir bedanken uns nochmals für Ihre großzügige Kommentare und hoffen, Sie bald wieder begrüßen zu dürfen. Freundliche Grüße, Deepak Khattri Asst . Front Office Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel at an affordable price
I found the room clean, bedding clean, washroom clean. The meals were served in a clean manner. The Restaurant was pleasant and inviting. The staff took care in preparing a customed omlete for me and served fresh squezed fruit juice and the best part was that the breakfast was included free in the Hotel Room Cost. The room was at least four star and the service was definetely five star. The only negative I can say was that the location of the hotel was poor, however once you enter the Hotel Lobby, yoy would not know the difference. I would definetely stay there again.
Deepak Khattri 於 2015年12月18日的回應
Dear Guest, Greetings from Country Inn & Suites By Carlson Sector 12!!! Thank you for staying with us and taking out time to review our property. We are glad you had an enjoyable stay with us. Your encouraging comments about our rooms and other service areas have been received well by the team here and have been accepted with gratitude. We thank you once again for your generous comments and hope to welcome you back soon. Best Regards Deepak Khattri Asst. Front Office Manager

10/10 優異

Arvind (Panchkula)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A pleasant surprise staying at Country Inn
After a month n a half holiday in Switzerland n Italy my wife n I decided to break our journey at the Country Inn, Sector 12, Gurgaon for the night of 16th September, 2011. We were in for a very Pleasant surprise with the Hotel's amenities & staff training. I would clearly rate it at 5 star level. Right from the time we checked in till the time we checked out, the staff's behavior was at par with any Taj Hotel property. While checking out I complimented the General Manager of the Hotel about the superb training of the staff which makes a guest feel like a VVIP..........great feeling. Thank you.
Deepak Khattri 於 2016年2月20日的回應
Dear Guest, Greetings from Country Inn & Suites By Carlson Sector 12!!! Thank you for staying with us and taking out time to review our property. We are glad you had an enjoyable stay with us. Your encouraging comments about our rooms and other service areas have been received well by the team here and have been accepted with gratitude. We thank you once again for your generous comments and hope to welcome you back soon. Best Regards Deepak Khattri Asst. Front Office Manager