Dear Mr. Pearlie, Thank you for your perfect 10 rating for your recent stay at ibis Gurgaon Golf Course Road. We look forward for your next visit and assure your to maintain consistency of our services to ensure a perfect stay always. Best Regards Aarti Verma

Dear Kirubakaran, Thank you for taking the time to tell us about your experience at the ibis Gurgaon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mizan Uddin Director of Rooms

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Hi tsuyoshiThank you for your feedback!Warm RegardsAbhishek PasrichaGeneral Manager

Hi DaisukeThank you for the feedback!Warm RegardsAbhishek PasrichaGeneral Manager

Hi KazuhiroThank you for the feedback!Warm RegardsAbhishek PasrichaGeneral Manager

Hi Chu MinThank you for the feedback!Warm RegardsAbhishek PasrichaGeneral Manager

Hi AnmolThank you for the feedback!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear Mr. Prasad, Thank you for taking out time and sharing your feedback from your recent visit with us. We deeply regret that your stay experience did not meet your expectations. I would like to take an opportunity to explain onto the points highlighted in your feedback. As discussed, your reservation was made on single occupancy. Additional charges were for the second occupant which were collected upon arrival post your approval. ibis rooms- ibis worldwide maintains consistency of its product wherein room size is 18sqm. ibis has always focused on being eco-friendly and innovative with focus on quality comfort and well-being at the best price. In the economy hotel sector, ibis offers a clean, modern and perfectly equipped room. Overall, an ibis room gives its customers an opportunity to work, meet, and relax in the most efficient way and we do hope that we met you expectations in these parameters. Had it not been your experience, please feel free to connect with us. Best Regards Aarti Verma Front Office Manager

Dear Guest, Thank you for prefect ratings from your recent visit to ibis Gurgaon. Looking forward for your next stay soon. Best Regards Aarti Verma

Hello Abishant, Thank you for taking out time and sharing your feedback from you recent visit to ibis Gurgaon. We regret that your stay experience did not meet your expectations. We request you to please elaborate your ratings and share the concerns which you faced during your stay. Rest assured that we shall work on your feedback and it will be taken with utmost care. Looking forward to hear from you and to serve you better in near future. Best Regards Aarti Verma Front Office Manager

Dear Guest, Thank you for taking out time and sharing your feedback from your recent stay. We are glad that your stay was satisfactory and the services offered met your expectations. Looking forward for your next stay soon. Best Regards Aarti Verma Front Office Manager

Hello Karan, Thank you for taking out time and sharing your feedback from your recent visit to ibis Gurgaon. We regret that your stay did not meet your expectations. Please accept my sincere apologies. We have noted areas highlighted for improvement in your feedback. Please be assured that we are investing time in learning and development of our team members and you shall experience improvement in our services whenever you next visit ibis Gurgaon. Thank you once again for writing to us. Looking forward to serve you better in near future Best Regards Anuj Chaudhry General Manager

Hello Harpreet, Thank you for taking out time and sharing your feedback from your recent visit to ibis Gurgaon. We regret that your stay did not meet your expectations and thus I would like to take an opportunity to explain onto the points highlighted in your feedback. Rooms in ibis globally are of the same size. ibis has always focused on being eco-friendly and innovative with focus on quality comfort and well-being at the best price. In the economy hotel sector, ibis offers a clean, modern and perfectly equipped room. Overall, an ibis room gives its customers an opportunity to work, meet, and relax in the most efficient way and we do hope that we met you expectations in these parameters. Had it not been your experience, please feel free to connect with us. Thank you for your appreciation for our team members. We look forward for your next stay soon. Best Regards

Hello George, Thank you for perfect ratings from your recent visit to ibis Gurgaon. See you soon and stay safe.

Dear Guest, Thank you for rating ibis Gurgaon. We are glad that your stay was satisfactory. Do visit again and stay safe.

Dear Shoji San, Thank you for taking out time and sharing your feedback for your recent stay at ibis Gurgaon. We are even more thankful of your acknowledgement towards services being provided for Japanese nationals. As Correctly mentioned in your feedback, our location is indeed hard to beat and we do have a lot of Japan based companies using our hotel. To ensure, that your stay is at comfort we have set up a lounge exclusively for Japanese nationals which gives you space to unwind yourself. Looking forward for your next stay with us. See you soon. Best Regards

Dear Guest Thank you for reviewing our hotel for your recent stay at ibis Gurgaon! We are glad that your stay was satisfactory and the services offered met your expectations. Please feel free to contact us and advise areas of improvements to further enhance your stay experience. Best Regards Aarti Verma Asst. Front Office Manager

Hello Tae Min, Thank you for reviewing our hotel for your recent stay at ibis Gurgaon! We are glad that your stay was satisfactory and the services offered met your expectations. Please feel free to contact us and advise areas of improvements to further enhance your stay experience. Best Regards Aarti Verma Asst. Front Office Manager

Dear Guest, Thank you for taking out time and sharing your experience for your recent stay at ibis Gurgaon. We regret that your stay experience did not match your expectations. We have noted areas of improvements highlighted in your feedback for breakfast. Please be assured that your feedback is important for us and we have taken necessary steps to improve buffet presentation and reinforced regular cleaning of restaurant areas. Thank you once again for writing to us. Feel free to contact us for any further assistance required. Best Regards Aarti Verma Asst. Front Office Manager

Hello Matsuda San, Thank you for taking out time and reviewing our hotel for your recent stay with us. We are glad that your stay was satisfactory and the services offered met your expectations. Do feel free to contact us and advise areas of improvements to enhance your stay experience. Best Regards Aarti Verma Asst. Front Office Manager

Hello Matsuda San, Thank you for taking out time and reviewing our hotel for your recent stay with us. We are glad that your stay was satisfactory and the services offered met your expectations. Do feel free to contact us and advise areas of improvements to enhance your stay experience. Best Regards Aarti Verma Asst. Front Office Manager

Hurrrayyyyyy!!! We are very much delighted to receive such a wonderful feedback from. Your feedback plays a very vital role in the growth and development of our team, who are indeed an asset to us. We have also made a note of regular replenishment of all the room supplies and amenities, and it would be ensured next time in your room. We look forward to welcome you again. Best Regards, Karan Saxena Duty Manager

Dear Shuichi San, Thank you for sharing your valuable feedback with us. Feedback are essential tool to an organization for its success and growth. We are delighted that the services received at the ibis Gurgaon Golf Course Road were up to your satisfaction. The location of our hotel is indeed very convenient, as the Metro Station is just at the door steps, a shopping mall which is just the next door and transportation readily available. There are many more places to visit around Gurgaon too, which you may visit during your next visit to our hotel and our staff would be all ready with the options for you to choose. I will look forward to welcome you back to our hotel in near future. Warm Regards, Karan Saxena - ibis Gurgaon Golf Course Road Duty Manager H6363-FO@accor.com

Dear Mr. Yong Jae, Thank you so much for taking out your precious time to share your valuable feedback. It is disheartening to see that our services didn't met your expectations, but a review like this from a valued guest like you, gives us another chance of improvising our processes thereby enabling us to serve seamlessly to our guests. With this, I would request you to please share your suggestions on improvement for us. We assure you, that we will work on your suggestion and it would be taken with utmost care. I will look forward to welcome you back to our hotel in near future. Warm Regards, Karan Saxena - ibis Gurgaon Golf Course Road Duty Manager H6363-FO@accor.com

Dear Guest, Thank you very much for taking the time in sharing your feedback and comments with regards to your recent stay at the ibis Gurgaon Golf Course Road. Feedback is an essential tool that we use in our business to maintain levels of guest satisfaction thereby enhancing the proud reputation of our brand. As marked in the survey, the levels of satisfaction for services did not meet your expectations. We request you to please elaborate the areas of improvement as your comments are extremely valuable for us. Please be assured that we will work on the highlighted parameters and your feedback will be taken with utmost care to ensure you have a delightful experience at ibis Gurgaon Golf Course Road. If I can be of any assistance, please do not hesitate in contacting me and I will look forward to welcome you back to our hotel in future. Warm Regards, Karan Saxena - ibis Gurgaon Golf Course Road Duty Manager H6363-FO@accor.com

Dear Mr. Yonghoon, Thank you very much for taking the time in sharing your feedback and comments with regards to your recent stay at the ibis Gurgaon Golf Course Road. Feedback is an important tool that we use in our business to maintain high levels of guest satisfaction thereby enhancing the proud reputation of our brand. Ibis rooms worldwide are of the same size offering similar amenities to ensure consistency of the product. Being a part of Accor Hotels, we have other brands such as Pullman and Novotel offering larger size rooms. These brands are present in Delhi, Aerocity and you must experience them. We will look forward to welcome you back to our hotel in near future. Warm Regards, Karan Saxena - ibis Gurgaon Golf Course Road Duty Manager H6363-FO@accor.com