Free WiFi, bed sheets, wheelchair access

Reviews of OYO Hotel Guymon OK US-54

2.5 out of 5
OYO Hotel Guymon OK US-54
823 US HWY 54, Guymon, OK

Reviews

7.2

Good

Rating 10 - Excellent. 40 out of 137 reviews" "
Rating 8 - Good. 45 out of 137 reviews" "
Rating 6 - Okay. 25 out of 137 reviews" "
Rating 4 - Poor. 9 out of 137 reviews" "
Rating 2 - Terrible. 18 out of 137 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Dante

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Decent for the price
Stayed 1 night in Nov 2023
Response from Tim on 22 Jan 2024
Thanks for your kind and lovely words, Dante! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dewi on 5 Dec 2023
Heartfelt thanks for saying that, Michael! This adds more responsibilities to our shoulder to ensure that your journey in the future is nothing more than fantastic. Regards, Dewi

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Barbara on 5 Dec 2023
Hey, Mark! thank you for taking your precious time to rate us, We will be working even harder to make your stay memorable. Regards, Barbara

2/10 Terrible

Lee

Liked: Cleanliness, staff & service
Disliked: Amenities
Bugs
Stayed 1 night in Oct 2023
Response from Noah on 5 Dec 2023
Sincere Apologies, Lee! We are highly disappointed to see that our guest is not completely satisfied with our services. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Noah

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dewi on 5 Dec 2023
Hi, Michael! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Dewi

8/10 Good

Christopher

Stayed 1 night in Oct 2023

10/10 Excellent

Frances

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful stay
Residents had to have a place to stay while repairs were being completed at their home. Residents loved their accomdations.
Stayed 1 night in Sep 2023
Response from Noah on 5 Dec 2023
Thank you so much for the wonderful rating, Frances! Hope to serve you soon with an even more happening stay. Regards, Noah

8/10 Good

Melissa

Travelled with family
Disliked: Amenities
Room was clean enough. There was no safe place to walk, which is what you want/need to do after a long day in the car.
Stayed 1 night in Oct 2023
Response from Ava on 17 Oct 2023
Hi, Melissa! We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Ava

6/10 Okay

Diana

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs some maintenance in rooms. tried to call front desk because could not connect to internet and front desk never answered.
Stayed 1 night in Sep 2023
Response from Ammy on 7 May 2024
Hi, Diana! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

8/10 Good

Calvin

Stayed 1 night in Jul 2023
Response from Eva on 25 Jul 2023
Thank you so much for the wonderful rating, Calvin! Hope to serve you soon with an even more happening stay. Regards, Eva

6/10 Okay

Douglas

Liked: Room comfort
Disliked: Property conditions & facilities
Ok for the price.
Room needs maintenance, peeling paint behind the door and unpainted spots in the bathroom. Also sing ran very slow. Bed was very comfortable and room seemed to be very clean.
Stayed 1 night in Jul 2023
Response from Eva on 20 Jul 2023
Hi, Douglas! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Eva

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Joey on 10 Jul 2023
Hi, David! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Joey

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
I love these Motels you can park right outside your room. No waking with luggage all though the hotel. Also the bed I had was so comfy. If your a person that want to stay in luxury this ain’t it. But if you ride a bike and hate sleeping away from it. You’ll like it.
Stayed 1 night in Jun 2023
Response from Ammy on 30 Jun 2023
Hi, Travis! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

10/10 Excellent

Jolie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nights sleep
We got 2 rooms for the kings of chaos show. The check in was very easy. They even let my mom check in without me because we were delayed. Rooms were clean, and the best part. NO bedbugs! I am extremely allergic to them so I tend to find out straight away. The front desk lady was super nice too! Thank you!
Stayed 1 night in Jun 2023
Response from Lisa on 24 Jun 2023
Hey Jolie! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Lisa

8/10 Good

John

Stayed 1 night in Jun 2023
Response from Maria on 10 Jul 2023
Sorry for the unpleasant experience you had with us. John! Thank you for notifying us, and we will surely be working for the better guest experience. Regards, Maria

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed there now i have several bug bits all over my body. I don't know from what but they hurt i would never recommend this place. Could not get a hold of anyone when I tried to call.
Response from Ava on 21 Jun 2023
Hi, David! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ava

10/10 Excellent

Derek

Travelled with partner
Clean room and quick check in.
Stayed 1 night in Jun 2023
Response from Ava on 21 Jun 2023
Hey Derek! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ava

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sleeping
The bed was comfortable great sleep
Stayed 1 night in Jun 2023
Response from Ava on 21 Jun 2023
Heartfelt gratitude for sharing this, Loren! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming :) Regards, Ava

6/10 Okay

Todd

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good Location, Pet Friendly, Bad Mattress
Convenient Location and Inexpensive. Pet friendly. The mattress is very uncomfortable and needs replacing.
Stayed 1 night in May 2023
Response from Joey on 18 May 2023
Hi, Todd! Thank you so much for spending your valuable time to share your views with us. We will surely work on your feedback to keep up with your expectations. Regards, Joey

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
I always stay here for many reasons. It’s clean, comfortable, quiet, and everything is always in working condition.
Stayed 2 nights in May 2023
Response from Tim on 18 May 2023
Hi, Mary! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ammy on 10 May 2023
Thanks for the positive rating, Eric! Hope to welcome you again soon. Regards, Noah.

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2023
Response from Ammy on 10 May 2023
Hi, Barb! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

8/10 Good

Kathryn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was very nice! Nicely maintained. Pillow cases were dirty, but that was the only issue. I would recommend staying here.
Stayed 1 night in Apr 2023
Response from Ava on 19 Apr 2023
Hi Kathryn! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
The place was unkempt. The toilet unusable. Cracked plaster. The room door felt unsafe.
Response from Eva on 6 Apr 2023
Hi, David! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Eva

4/10 Poor

kimberly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Address is incorrect. Staff was very helpful, but motel is definitely in need of repair/updating. Very dinghy.
Stayed 1 night in Mar 2023
Response from Ammy on 23 Mar 2023
Hi, Kimberly! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

2/10 Terrible

Lamia

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so rude and impolite the lady in the counter missed up my reservation and kept insisting that she cannot see my name and was willing to leave mw in the street with my son at 10 p.m I didn't stay in the end at this hotel i went to quality inn. Anyway i would not stayed there because it's so dirty and smelly.
Stayed 1 night in Mar 2023
Response from Eva on 15 Mar 2023
Hi, Lamia! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Eva

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Lisa on 7 Mar 2023
Hi, Andrew! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

10/10 Excellent

Michael

Stayed 1 night in Feb 2023
Response from Ava on 2 Mar 2023
Thanks for taking out your valuable time to rate us, Michael! We will work even harder to make your stay a memorable one :) Regards, Ava

6/10 Okay

Susan

Liked: Staff & service
Disliked: Room comfort
Less than impressed with our Bed
King bed and still rolled to the middle. After teaveling all day i just want a flat surface to lay on.
Stayed 1 night in Feb 2023
Response from Ava on 2 Mar 2023
Hi, Susan! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Ava

10/10 Excellent

Mary

Stayed 1 night in Feb 2023
Response from Eva on 15 Mar 2023
Hi, Mary! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Eva

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing fancy, but good value for a quick overnighter
Stayed 1 night in Jan 2023
Response from Ammy on 26 Jan 2023
Hi, thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Pretty clean, smoke alarm covered with bag (no battery), no shower curtain. Old and modest but clean. Highway/truck traffic was heard in the room and pretty constant all night and very heavy again about 4:30 am.
Stayed 1 night in Jan 2023
Response from Ava on 13 Jan 2023
Hi Elizabeth! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava

2/10 Terrible

Anna

8/10 Good

Stacy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Beds were comfy. Lots of room for walking pets.
Response from Eva on 4 Jan 2023
Hey, Stacy! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Eva

10/10 Excellent

Mandy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest room we’ve stayed at in this price range. Very nice staff.
Stayed 1 night in Dec 2022
Response from Eva on 4 Jan 2023
Heartfelt gratitude for sharing this, Mandy! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming :) Regards, Eva

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodations for the price
Stayed 2 nights in Oct 2022
Response from Ammy on 7 Nov 2022
Hi, Allan! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

2/10 Terrible

Danielle

Stayed 1 night in Oct 2022
Response from j on 20 Oct 2022
Hi, Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Kate

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities
Parked right outside my door. Dog barking on the other side of the fence behind the motel and my vehicle.
Stayed 1 night in Oct 2022
Response from k on 20 Oct 2022
We are sorry the stay turned out to be average. We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Kate

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Jon on 19 Aug 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night
Room was clean, comfortable and everything worked well.
Stayed 1 night in Aug 2022
Response from Ammy on 19 Aug 2022
Hi, Susan! We are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.

8/10 Good

Maya

Liked: Cleanliness, property conditions & facilities, room comfort
Poor customer service, good room
We tried calling ahead of time to let them know we’d be a little late checking in and I got a call center that gave me an out of service number. I could never get ahold of the desk so we hoped for the best with check in. When we arrived we had to ring a bell and wait for someone to open the door. Which I could see in the back room behind the desk the person working was watching a movie on Netflix. When there was no response on the first ring I buzzed it again to which I heard a sigh and remote slam down and saw the movie pause. Fortunately they weren’t picky about the check in time but when I told the front desk person that the number was out of service she got quite angry. She told me to try calling the number right there so I did and it didn’t ring. She gave us the key and we went to our room. Room itself was clean and comfortable. We had a refrigerator in the room and a microwave. The AC worked very well which was nice after 12 hours of driving. Overall the stay wasn’t bad, but the treatment from the front desk wasn’t the most welcoming.
Stayed 1 night in Aug 2022
Response from Jon on 19 Aug 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon

4/10 Poor

Alex

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Ammy on 19 Aug 2022
Hi, Alex! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

6/10 Okay

Greg

Business traveller
The layout of the property was such that the room we were assigned was difficult to get my truck into and be at the room. The tub did not drain leaving us to stand in 8" of water while showering. The room was clean w the usual wear on items related to a property of this age.
Stayed 1 night in Jul 2022
Response from Jane on 23 Aug 2022
Hi, Greg! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

2/10 Terrible

Phillip

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in went to the room and left. Didn’t even stay there. The room (and lobby) had a terrible odor, the air conditioner was extremely loud, not sure it even worked (didn’t stick around to find out). The room was not fit to stay in
Stayed 1 night in Jul 2022
Response from Ammy on 17 Aug 2022
Apologies for the problems you had faced, Phillip! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Easy check in and parking free right outside my room
Stayed 1 night in Jul 2022
Response from Ammy on 24 Jul 2022
Hi, Elizabeth! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 Good

Sandra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older courtyard-style motel, seventies-eighties era plumbing and electric, window ac, well-maintained. I like them. The only complaint I have is about all the phone trees I had to go through to talk to a real person at the front desk. That shouldn't be how a local area code phone contact works.
Stayed 1 night in Jul 2022
Response from Jane on 24 Jul 2022
Thanks for the positive rating, Sandra! We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Jane!

6/10 Okay

Kaden

Stayed 1 night in Jul 2022
Response from Ammy on 21 Jul 2022
Hi, Kaden! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap hotel
Cheap hotel great for me and my dogs for one night just traveling through.
Stayed 1 night in Jun 2022
Response from Ammy on 10 Jul 2022
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent and cheap
Stayed 1 night in Jun 2022
Response from Simon on 23 Jun 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Simon

8/10 Good

Tina

Stayed 1 night in Jun 2022
Response from Christina on 6 Jun 2022
Thank you so much for rating us positively, Tina! We will endeavor to keep it up. Have a nice day. Regards, Christina!