Verified
6/10 Okay
Miyuki
20 Dec 2025
Liked: Cleanliness, property conditions & facilities
Miyuki
Stayed 1 night in Dec 2025
Grand View Palace Ha Long Hotel
3.5 star property
Travelers soak up views of Ha Long Bay while enjoying the outdoor pool, spa treatments, and delicious Fusion cuisine at this family-friendly retreat
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Photo gallery for Grand View Palace Ha Long Hotel
Grand View Palace Ha Long Hotel overlooks stunning Ha Long Bay in a vibrant setting. Guests can relax with a massage or body treatment at the spa, then savor meals at the Fusion cuisine restaurant. The outdoor pool and playground make it ideal for families visiting the area.
Reviews
5.45.4 out of 10
Popular amenities
- Pool
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
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About this property
Grand View Palace Ha Long Hotel
- Family-friendly hotel near Halong Bay Marina
- You can look forward to a poolside bar, a shopping centre on-site and a coffee shop/cafe at Grand View Palace Ha Long Hotel. Indulge in a facial, a body treatment and a massage at the on-site spa. The on-site Fusion cuisine restaurant, Grand View Palace, offers breakfast, lunch and dinner. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
- You'll also enjoy the following perks during your stay:
- An outdoor pool and a children's pool, along with sunloungers and a lifeguard on site
- Free self-parking
- Buffet breakfast (surcharge), bike hire and an electric car charging station
- Express check-out, a banquet hall and concierge services
- Room features
- All 118 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
- More amenities include:
- Free tea bags/instant coffee and electric kettles
- Hydromassage showers, bidets and shower/bath combinations
- 45-inch flat-screen TVs with premium channels
- Wardrobes/cupboards, full-sized fridge/freezers and cookware/dishes/utensils
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Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 400000 per night.
Cots (infant beds) are not available
Important information
Optional extras
- Fee for buffet breakfast: approximately VND 100000 to 500000 per person
- A late check-out fee will be charged
- Rollaway bed fee: VND 400000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
We should mention
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Frequently asked questions
Does Grand View Palace Ha Long Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 9:00 PM.
Is Grand View Palace Ha Long Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand View Palace Ha Long Hotel?
Self-parking is free at this property.
What time is check-in at Grand View Palace Ha Long Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Grand View Palace Ha Long Hotel?
Checkout is at 11:00 AM. Late checkout is available for a fee.
Where is Grand View Palace Ha Long Hotel located?
This family-friendly Ha Long hotel is located by the ocean, within 1 mi (2 km) of Ha Long Bay and Cua Luc Bay. Bai Chay Bridge and Nha Tho Hon Gai Temple are also within 2 miles (3 km).
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Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
5.0
Amenities
4.0
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 2 out of 3 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
Verified
6/10 Okay
Miyuki
12 Dec 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Front staff is very kind and nice. Break Fast not so good, and cannot use international credit card on that time. cash only.
Miyuki
Stayed 1 night in Dec 2025
Verified
4/10 Poor
Ahmet
11 Mar 2025
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Small details always matter
Hotel condition was very good but,poor receptionist service even hardly speak English.They told us breakfast including in your booking but next day they told us not including.We did choose that hotel because our relative wedding party was there to be honest party organized very well but after we checked out on the way with our firends we had phone call they asking they couldn't find one tea spoon in the room we said check again do you think we took it? After 5 min later we got second phone call they say they couldn't find it! We paid192$ for room and our relative paid over 50.000$ for big wedding party but they are asking for 0.20c worth tea spoon.🙁 It really embarrassed us to receive such a phone call among our friends. The fly is small but nauseating. Small details always matter.
Ahmet
Stayed 3 nights in Mar 2025