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下龍灣鳳凰郵輪酒店的評價

3 out of 5
下龍灣鳳凰郵輪酒店
Marina Tuan Chau Port, Ha Long, Quang Ninh

評價

8.8

優異

10 分評分，優異；12 則評價中有 7 則" "
8 分評分，不錯；12 則評價中有 3 則" "
6 分評分，一般；12 則評價中有 2 則" "
4 分評分，欠佳；12 則評價中有 0 則" "
2 分評分，很差；12 則評價中有 0 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.0/10 

住宿狀況

評價

6/10 一般

CHINGSHAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置標示錯誤
地圖標示的點是錯誤的，讓我找了許久。有專車接送服務也沒寫清楚，

10/10 優異

Rafael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente opción, el guía de turistas de lo mejor!
Increíble el lugar pero lo que lo hace mejor es el servicio de la gente, en especial del guía de turistas Vuong, muy amable y siempre dispuesto a ayudar, eso hace que el viaje sea único!!!

10/10 優異

Ana Monica M.

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hermoso crucero
Fue un crucero espectacular y la comida muy buena y abundante

10/10 優異

Jacob Kuchera (US)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Cruise!!!
overall this was a great cruise and place to stay. the room was clean and food was very good.

10/10 優異

yunmi (한국)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
좋은경험
객실은 좁고 에어컨도 너무 낡았고요 나머지일정은 마음에들었어요 저는음식도이l입맛에잘맞았어요
General Manager 於 2016年10月5日的回應
Thank you so much for giving us a wonderful review. Hope to have chance to welcome you on board again. Wish you all the best ! Best Regards, Phuong Le - Sales Executive

8/10 不錯

Ivan

讚好：整潔度和職員與服務
General Manager 於 2016年9月8日的回應
Dear Ivan, Thank you so much for giving us your services evaluation. We are looking for the next chance to welcome you on board again. Wish you all the best !

10/10 優異

Aricyu (Japan,Osaka)

讚好：職員與服務和住宿狀況
ハロン湾クルーズで1泊するなら
ハロン湾クルーザーで1泊するならリーズナブルなクルーザーでした。 ホテルスタッフもとてもフレンドリーで、昼にチェックインしてから程よくイベントを組んでくれているのでどれも楽しめました。 ビーチや展望台のある小島へのクルーズやカヤックに乗る機会もあったり、夜はイカ釣り、次の日の朝は鍾乳洞のある島 へ行って中の案内もして貰えました。 あいにくクルーザーの部屋は狭く、内装も少し古かったのが残念でしたが私は価格相応かなぁと思いました。 食事はシーフードやベトナム料理、一部洋風なものもあって良かったです。
Phuong Le - Sales Executive 於 2016年5月9日的回應
Dear Valued Customer, Thank you so much for taking time to share with us and other travellers your experience on Expedia.com We are highly appreciate your nice words about our services. We are looking for welcome you on board again. Thank you so much !

8/10 不錯

G (Calgary)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Professional service, very nice rooms
We used hotels.com to book our 1 night boat trip in Halong Bay. A bit skeptical at first, we confirmed everything over the phone and it worked out well. The company was very professional, and the boat was nice with 10 cabins, an eating area and a sundeck. Meals are included (except drinks), and they serve a ridiculously large portion of fantastic food. Rooms were very comfortable for a boat. There was surprisingly wifi, but it didn't work all that well (understandable; we didn't expect there to be any).
Sales Executive 於 2016年7月9日的回應
Dear Valued Customer, Thank you so much for your good review about our services on Hotels.com. We are very happy to know that you enjoyed the trip and had a great time. We wish you all the best and looking for the next chance to serve you on board again. Once again, thank you very much !

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Geweldige ervaring!
Ik kreeg na het boeken meteen een mailtje van Halong Phoenix cruiser met vragen over dieet etc. De volgende dag werd ik opgehaald bij mijn hotel in Hanoi, ik moest voor de heen en terug reis 20 dollar betalen. de reisleider was een vriendelijke man. Aan boord verliep alles soepel, de kamer was klein maar netjes met een fijn bed en prima badkamer. Het eten was echt geweldig! Ik ben vegetarier en kreeg zoveel verschillende gerechten tijdends de twee lunches en het diner, echt heerlijk! De bamboe boot, de grot en de kookles waren ook leuke ervaringen. Eigenlijk was alles meer dan goed!
Sales Executive 於 2016年7月9日的回應
Dear Valued Customer, Warmest greetings from Halong Phoenix Cruiser. That is great to hear from you and receive your wonderful valuation on Hotels.com Your very nice words give us the big motivation to try more and more in the future. We are looking for the next chance to welcome you on board again. Wish you all the best

6/10 一般

giuliano (sao paulo)

讚好：客房舒適度
不滿：住宿狀況
escolha razoavel
Bom pelo preço, mas podia ser melhor se os atendentes fossem mais animados e prestativos. A comida é media. Como o clima nao estava bom, acho que a atmosfera ficou prejudicada.
Sales Executive 於 2016年7月9日的回應
Dear Valued Customer, Thank you so much for taking time to review us and choosing our services. We are looking for the next chance to welcome you on board again and show you our efforts in the future. Oneagain, thank you so much and wish you all the best !

8/10 不錯

David (Kinver)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great 2 day cruise
Great trip, magical place, friendly crew with great fresh food and many many meals!
Sales Executive 於 2016年5月28日的回應
Dear Mr.David, Thank you so much for taking time to share with us your experience on Halong Phoenix Cruiser. We are very happy to know that you really enjoyed the trip with us. It gaves us the big motivation to try more and more in the future. Hope to welcome you on board again ! Wish you all the best.

10/10 優異

Gonçalo (Porto)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful stay in Halong Bay
The company started by picking everyone in Hanoi before heading to Halong. The tour guide (whose western name was "Peter") was probably the best one we encountered throughout our visit to Vietnam. Really great job! 4 hours later we get on the boat and find that the room was nice and the food was amazing. After reading many things in the Internet we were afraid that the food would a problem but it was actually the opposite. Everything was freshly and beautifully cooked. The views are obviously fantastic. The staff was nice and helpful and we did a lot of activities (kayak, squid fishing, cooking classes). The only two things that weren't perfect: - very hard mattress - the bathroom would flood very easily when taking a shower. Everything else was 5 stars!
Sales Executive 於 2016年4月30日的回應
Dear Goncalo, Thank you so much for spending your precious time to review us on TripAdvisor. We are very happy to hear from you and look for the next chance to welcome and serve you on board. Hope that other friends from around the World will find your review inspiring ! Best Regards, Phuong Le - Sales Executive of Halong Phoenix Cruiser