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天堂優雅遊輪酒店的評價

5 out of 5
天堂優雅遊輪酒店
Tuan Chau Yacht, Ha Long, Quang Ninh

評價

9.2

卓越

10 分評分，優異；42 則評價中有 29 則" "
8 分評分，不錯；42 則評價中有 10 則" "
6 分評分，一般；42 則評價中有 1 則" "
4 分評分，欠佳；42 則評價中有 0 則" "
2 分評分，很差；42 則評價中有 2 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

SHIHJOU

於 2022 年 10 月住了 1 晚
Susan Le 於 2022年10月11日的回應
Dear Shih Jou,Thank you so much for your feedback. I'm so happy because you had a wonderful experience with us.I very look forwards to serve you again in the near future.From Paradise with love 3Susan.

2/10 很差

Georgian

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Susan Le 於 2024年4月17日的回應
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to our hotline at +84 976129066 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

8/10 不錯

jungsik

좋아요
於 2024 年 2 月住了 1 晚
Susan Le 於 2024年3月1日的回應
원더 베이를 발견하는 여정에 파라다이스 베트남과 함께해주셔서 감사합니다. 많은 건강과 기쁨을 기원하며 다가오는 휴일에도 함께 하시길 바랍니다!

6/10 一般

Cathy

家人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
2nd day change into the small boat, Want us give up the lux cabin for 8 hours that we pay high price for, that is not acceptable.we pay over $ 1200 a couple for 2 nights 3days trip.
於 2023 年 4 月住了 2 晚
Susan Le 於 2023年5月1日的回應
Dear Cathy, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to our hotline at 84 906099606 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

2/10 很差

MAKOTO

於 2023 年 1 月住了 1 晚
Susan Le 於 2023年1月9日的回應
Dear Makoto, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to our hotline at 84 976 129 066 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

10/10 優異

Cuong

家人同遊
讚好：整潔度、職員與服務和設施服務
Staffs are friendly. Food is good. Lots of activities for overnight cruise.
於 2022 年 12 月住了 1 晚
Susan Le 於 2022年12月12日的回應
Thank you for taking a moment to share your experience at Paradise Vietnam. We are so pleased tohear you found our cruising service to your liking. We look forward to welcoming you back again soon.

10/10 優異

JUNGEUN

於 2022 年 11 月住了 1 晚
Susan Le 於 2022年11月30日的回應
Thank you Jung Eun for your feedback.It is our pleasure to serve you. We hope to see you again in the futureFrom Paradise with love!

10/10 優異

Warren

伴侶同遊
讚好：整潔度和職員與服務
I can definitely recommend this cruise. There are many options, but very hard to fault this cruise. Cruise manager Marinella Sheen Oania was exceptional, as was Korina Bicaldo, who constanty made sure we were having a good time. Was very relaxing, and food was great. If you are seeking a big party boat, this one is probably not for you.
於 2022 年 11 月住了 1 晚
Susan Le 於 2022年11月25日的回應
Thank you so much for giving this feedback for us.We hope to serve you again in the near future. Best wishes for you.Thank you

10/10 優異

Yuka

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
みなさん大変親切にして下さりましたが、特にテーブル担当のDoさんが親切にして下さりました。 こちらが英語が不慣れながら、必死にこちらの意思を組み取り対応してくださり感謝の気持ちでいっぱいです。 お料理がどれを食べても美味しく感動致しました。 アクティビティの洞窟探検もワクワクが止まりませんでした。 次機会があればカヌーも体験したいです。 本当にありがとうございました。
於 2022 年 9 月住了 1 晚
Susan Le 於 2022年10月7日的回應
パラダイス ベトナムでの素晴らしい旅行について、ご意見をお寄せいただきありがとうございます。あなたの経験は私たちにとって貴重な贈り物です。またのお越しをお待ちしております。ありがとうございます。よろしくお願いします。

8/10 不錯

NORIKAZU

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 4 月住了 1 晚

8/10 不錯

真實旅客

於 2020 年 1 月住了 2 晚

10/10 優異

真實旅客

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed the activities, food, cleanliness, & professionalism of the staff. Highly recommend this company.
於 2020 年 2 月住了 1 晚

10/10 優異

HEAYOUNG

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚

10/10 優異

Heesu

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
부모님과 함께한 크루즈 여행
부모님 칠순여행으로 너무 힘들지 않은 하롱베이 코스로 선택한 1박2일 크루즈 여행. 부모님이 너무 만족하셔서 좋았고 직원들의 친절한 접대에 감사합니다 Thanks to Mila & Stephanie ❤️
於 2019 年 12 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely loved this cruise. Breath-taking scenery. Luxurious surroundings and delicious food. Was lovely to chat to other passengers on board. A very relaxed yet busy itinerary including kayaking and hiking. Felt very special and would encourage anyone thinking of taking a cruise to book with Paradise Elegance. It did not disappoint!!
於 2019 年 12 月住了 1 晚

10/10 優異

Teemu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Epic.
Very well organized and super high quality cruise. Everything sorted out and thought out superbly. Food also excellent. All things considered more than great value for money. Cruise Manager Mackie one of the most competent customer service professional I have met to date. And yes i have travelled a lot;) Go there. Period.
於 2019 年 11 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
一泊クルーズは，あっという間
バイチャイからGrabで向かいましたが，受付と教えられたパラダイスホテルが周囲に数件あり，少し迷いました。 乗船・出港すると，すぐに昼食，そして，洞窟見学・カヤック・春巻き作りと続き，夕食には，洋食とベトナム料理から組み合わせて，おいしい魚料理をいただきました。 翌日は，朝食前に朝日を浴びながらのヨガ，展望台までの山登りがあり，気がつくとチェックアウトの時間で，あっという間の一泊でした。 左舷側の部屋でしたが，停泊中も運転している発電機が下にあり，バルコニーに出るとエンジン音が気になりました。 スタッフの皆さんの対応は全て英語で，とても親切にクルーズを盛り上げてくれました。 バルコニーでみた，ハロン湾の夕焼け最高でした。
於 2019 年 11 月住了 1 晚

10/10 優異

Nazanin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect cruise with great service
We had an amazing time on board the Paradise Elegance for 3days and 2 nights. Ryan was a great manager to help us with all our needs. The rooms were clean and spacious. The overall condition of the cruise was also perfect. The food was fantastic specially the set menu items. The spa was too good and the masseurs knew how to do a good massage. Finally the entertainment due team had us busy after dinner.
於 2019 年 8 月住了 2 晚

10/10 優異

SATOKO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Halong Bay is beautiful and the staff on the cruise are amazing. The ship itself is very new with clean spacious rooms.
於 2019 年 3 月住了 1 晚
Paradise Team 於 2019年3月14日的回應
Thank you so much for taking time to write this awesome review for us! We are pleased you enjoyed Halong bay and the customer-friendly service of the staff! We look forward to welcoming you back! --Paradise Team

8/10 不錯

真實旅客

家人同遊
讚好：整潔度和職員與服務
Balcony for every room is a plus. Coffee was not good, not strong enough.
於 2019 年 2 月住了 1 晚
Paradise team 於 2019年2月27日的回應
Dear our valued guests, We sincerely thank you very much for taking time to feedback us your feeling and experience on our Paradise Cruise. We have well noted your suggestion and will mix it better soon. We wish to have more chances to welcome you again and that we will satisfy you by our best services at all!

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and friendly staffs! Meal option for dinner was good as we could select from Eastern and Western and we can mix those on our choices. It was great if we could have conditioner in the room but everything else was great.
於 2018 年 12 月住了 1 晚
Paradise team 於 2019年2月27日的回應
Dear our beloved guests, We sincerely thank you very much for taking time to feedback and review us, this is our very honored to have you on boat and brought you the nicest attention to the natural wonder place. We do hope that we will have more oportunities to welcome you again and again

8/10 不錯

SUN MEE

讚好：整潔度、職員與服務和客房舒適度
파라다이스 엘레강스 크루즈..
숙면을 취할만큼 침대 매트리스도 프로그램도 좋았으나. 아침에 티톱을 가는 코스에 전날 이용자가 모래를 침대에 뭍혀놓은건지. 깔끔한 침구에 모래가 있어 그냥 털어내고 말았지만, 그 부분이 아쉽고. 디너 메뉴나 일정안내에 한글메뉴도 같이 비치해둠 좋겠다는 생각이 들었다. 하노이와 왕복 교통은 별도 예약및 추가지불 해야 했지만. 상대적으로. 8인승 벤을 타고 2시간30분만에 이동할수 있어서 편했다.
於 2018 年 12 月住了 1 晚
Paradise Cruise Team 於 2018年12月27日的回應
Thank you so much for your feedback Paradise Cruise Team

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Das ist Spitzenklasse.
Diese kurze Kreuzfahrt hat unsere Erwartungen übertroffen. Das Schiff, das Essen und vor allem auch das Personal waren exzeptionell. Der Manager war allgegenwärtig und schaffte es trotz der kurzen Zeit eine gute Beziehung zu den Gästen aufzubauen.
於 2018 年 10 月住了 1 晚
Paradise Cruise Team 於 2018年11月1日的回應
Thank you so much for your great review. Paradise Cruise Team

10/10 優異

Gina (Los Angeles)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This cruise is definitely worth the price, our room had an incredible view from every angle, even from the bathroom! The room is quite big and super comfy, the bed is like a 5 star hotel. The food provided was really good, better than our expectations and the cruise manager was very nice. They have all day activities, spa services and live music at night, only thing lacking is a karaoke machine. Highly recommend this and it is definitely an elegance cruise.
於 2018 年 9 月住了 1 晚
Paradise Cruise Team 於 2018年10月16日的回應
Thank you so much for your great feedback. Best regards,

10/10 優異

Joshua

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚
Paradise Team 於 2018年6月1日的回應
Thank you so much for your feedback.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superbe croisière dans la baie d’Halong
Très beau moment dans la baie d’Halong Superbe bateau, bond repas A savoir si vous prenez le transfert aller-retour depuis Hanoi avec cette compagnie, vois aures 1h30 d’attente au sol (lobby d’un hôtel) avant de prendre la voiture de retour.....
Paradise Crusie Team 於 2018年5月24日的回應
Thank you so much for your feedback.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
We booked one of the top larger rooms on the boat for two nights, only to discover that this room is above the generator which was louder than loud when the boat anchored at night. The second day, we came back from an excursion only to find that this room smelled like a sewer line had broken. Well, I am guessing that the luxury room was above the septic tank as well as the night generator! The second night, we switched for a room half the size of our prepaid luxury room. We were given $40 compensation for the downsize when our original suite room cost significantly more than the room we were moved to. We should have been refunded the total difference between our original luxury suite and the match-box room, especially given the louder than loud generator and septic tank odor.
於 2018 年 2 月住了 2 晚
Customer Service 於 2018年4月4日的回應
Thank you so much for your feedback

10/10 優異

Lisa (Korea)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great
Nice staff and nice experience on a cruise. With a word, most of things are perfect to enjoy Ha long and lime island. Would like to recommend this.
於 2017 年 8 月住了 1 晚

10/10 優異

Steve (Auckland, NZ)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Luxury Afloat
The feature of the cruise was not just the unique scenery of Halong Bay but the five star luxury of the Paradise Luxury. The crew were fantastic, the food was great and the ambiance superb. Highly recommend.
於 2017 年 8 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 1 晚

10/10 優異

Guo (Sg)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable stay on the paradise
Kudos to the Paradise staff for their best efforts to keep everyone engaged and Ensure that no one feels left out. The elegance cruise rooms and facilities were indeed most 'elegant' and offered the most comfortable stay at halong Bay.
於 2017 年 6 月住了 1 晚

10/10 優異

안광희 (하노이)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
좋앙
편안함 감동
於 2017 年 6 月住了 1 晚

10/10 優異

JINA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
You will not regret.
Such an unforgettable trip to Halong bay. Every single staff is so friendly and helpful. The room was very clean and bed was cozy and comfy, to having a balcony own my room was cool as well. I was worried before I go but I can not be just happier than now that I chose this cruise and people who I met on the cruise absolutely completed my journey successfully.
於 2017 年 6 月住了 1 晚

10/10 優異

SUNGJAE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
매우 만족스러운 크루즈
룸에 테라스가 있었고 썬베드가 있어서 누워서 멋진 전망을 볼 수 있어 좋았으며, 배에 탄 승무원들도 친절하고 음식도 좋았습니다. 리모델링을 한지가 얼마 되지 않아 크루즈 실내가 깨끗하고 인테리가 아주 괜찮았습니다. 하롱베이까지는 3시간 30분에서 4시간 걸리기 때문에 리무진을 신청하였는데 편하고 좋았습니다.

10/10 優異

jongho

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
친절하고 아름다운 호텔
아주 만족스러웠습니다. 특히 하롱베이 크루즈를 병행한다면 최고입니다.

10/10 優異

LEONARDO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
O mais novo e confortável barco de Halong Bay.
O Paradise Elegance Cruise é um barco extremamente novo, inaugurado em 2017, me pareceu o maior de todos, um barco elegante, moderno. O quarto é uma suíte de hotel ampla e com ótimo luxo, maior do que a média dos outros barcos pelo que eu vi nas fotos destes. O staff é bastante atencioso, em especial o gerente geral, um filipino bastante prestativo. Vale cada centavo conhecer Halong Bay pelo Paradise Elegance Cruise.

10/10 優異

Maria Clara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Tudo ótimo, passeio delicioso, local paradisíaco e serviço super atencioso! Como sugestão de melhoria seria bom se disponibilizassem Wi-Fi a bordo.

8/10 不錯

Ricardo J

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cruzeiro único e imperdível !!!
Apesar da reserva ter sido feita para um barco novo e o barco que encontramos ser velho, o passeio é maravilhoso. A tripulação é muito simpática e atenciosa e a comida e bebida muito boa. A programação poderia ter reservado mais tempo para nadarmos pois o lugar é ótimo com águas calmas, mornas e limpas.