Huzhou 5 Stars Hotels

"Best hotel in Hangzhou. Great location for west lake touring "

"The staff are very helpful without being disturbing. The hotel is very new and comfortable. The layout of the hotel room is spacious."

"Great place to stay. Great location too. Will revisit if I travel to Hangzhou"

"The room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is...

"We booked a lakeview room because it is close to where we need to go. Upon arriving the front desk told us they “upgraded” us to a lake view room, that of which we already booked. After we settled in our room, they called in and told us that they copied the wrong page in the passport. We need to goto the front desk and Hand them the passport again so they can verify info. The room itself. We booked a smoke free room but the room reeks of cigarette smell. Lakeview is nice but window is dirty...

"Gorgeous hotel, well managed. Staffs are professional, courteous. Rooms are clean, spacious, quiet with absolutely beautiful view of the river. Will stay here again in the future visit of Hangzhou. "

"Great"

"Just a name, without the standard"

"The hotel was clean , centrally located. The staff were absolutely amazing "

"friendly services "