Hangzhou 5 Stars Hotels

"Great rooms , fantastic buffet restaurant. "

"Excellent place to hold our luggage while we go last minute shop"

"Very clean accommodation with comfortable, well-maintained rooms and friendly staff."

"We received a very good customer service from the front counter Carl Yuen. He remembers us after checking us in, he is really friendly, helpful and very attentive. On the amenities, is a little disappointed. We stay there for 2 night and we didn’t have any shower cap, razor, hand lotion and cotton swab. These are the necessities which we use daily."

"Good service and nice hotel "

"Although this resort is old, it is well maintained and the facilities are clean. I hope the hardware such as the light switch can be upgraded. The service is very warm and thoughtful. I will come again."

"Good location"

"Very nice hotel. Friendly staff"

"Hotel gave us a room that’s many grades below the villa that we ordered and fully prepaid for without letting us know until we found out two nights into our week stay. Arranging to move to the right room and refund took a long time. Not helpful"

"Beautiful hotel on the bank of Qiantangjiang. Our room is very spacious with river view. Close to places of interest too. "

"It’s quite hard to find a pet-friendly hotel stay in China, but this place is out of expectation. My little boy Peanut Butter had a wonderful time here, playing with the hotel’s alpacas and having a lot of fun running around. The room with a well-decor and excellent lake view is extremely clean. We will definitely keep coming back for more nights!"