Hangzhou Hangzhou Botanical Garden Hotels

"Beautiful location within walking distance from West Lake. Beautiful hotel with awesome buffet breakfast"

"Great location, clean rooms and very friendly staff"

"Modern and very clean rooms, all amenities are well furnished. Restaurants available within walking distance of hotel"

"Very nice hotel and the hosts . "

"Great food options around, will visit again. "

"New hotel with wonderful decorations and facilities. Amenities were sufficient, staff were friendly nad helpful"

"Highly recommended for international travellers to Hangzhou. Breakfast is provided and service is excellent!"

"Yes, it is very easy to reach West Lake park and the breakfast is delicious and fresh."

"Excellent place to hold our luggage while we go last minute shop"

"Property is a little dated but comfortable to stay. Staffs are nice and accommodating"

"Great location , helpful staff"

"Loved the decor both in common areas and in-room. Didn't like that to use the wifi, a staff member had to help us log on to each device separately, and we couldn't do an easy login by ourselves. "

"First, this is not a hotel. It's a property operated by the owner. So it doesn't have those hotel facilities. The property is located inside the West Lake (Xihu) scenery district. So it's quiet and walking distance to those West Lake must-see places. The owner is very friendly."

"Clean room nice staff "

"Lovely staff and excellent location"

"スタッフの対応がよい。勝手な相談にも真摯に対応してもらえたし、フロントに荷物が届いていた時には、こちらを見つけて、声を掛けてくれた。部屋も居心地がよく、快適な滞在でした。"

"客房整潔OK，職員想盡量做到最好，不過奈何培訓方面不到位， Spa 就完全不合水準，唔係好明個Spa講要擺塊膠紙墊底，一個濕嘅浴缸擺張膠紙喺底，可以想像到非常危險跣腳，有點兒不明所以"

"It’s very hard to find this place. It isn’t visible from the road and there is no visible sign near the road and the driver went in circles for some time. The rooms are not well-kept so it has a feeling of a youth hostile. Staff was nowhere to be seen at check out so I gave my key to a random guy. They never cleaned my room or gave me fresh towels. The location by the lake is amazing but this place needs new management. It looks much better on Expedia then in real life."