Hangzhou Hangzhou Botanical Garden Hotels

"Great location, clean rooms and very friendly staff"

"Yes, it is very easy to reach West Lake park and the breakfast is delicious and fresh."

"地理位置和交通出行方便，早歺很不错，员工热忱友好。墙壁图片及装饰布置具有独特的法欧式风格。 发现电源总控找不到夜灯模式；厕所门后把手设计缺陷，卡位住不能全开，只能半开或者全关。"

"Clean, elegant, excellent service, great food, beautiful environment"

"Very nice hotel and the hosts . "

"Super family friendly!"

"New hotel with wonderful decorations and facilities. Amenities were sufficient, staff were friendly nad helpful"

"Property is a little dated but comfortable to stay. Staffs are nice and accommodating"

"Great food options around, will visit again. "

"Excellent place to hold our luggage while we go last minute shop"

"Loved the decor both in common areas and in-room. Didn't like that to use the wifi, a staff member had to help us log on to each device separately, and we couldn't do an easy login by ourselves. "

"前台服务好 热情专业周到 早餐不错"

"Clean room nice staff "

"ok"

"Great location. Breakfast was fabulous. Friendly staff."

"客房整潔OK，職員想盡量做到最好，不過奈何培訓方面不到位， Spa 就完全不合水準，唔係好明個Spa講要擺塊膠紙墊底，一個濕嘅浴缸擺張膠紙喺底，可以想像到非常危險跣腳，有點兒不明所以"

"It’s very hard to find this place. It isn’t visible from the road and there is no visible sign near the road and the driver went in circles for some time. The rooms are not well-kept so it has a feeling of a youth hostile. Staff was nowhere to be seen at check out so I gave my key to a random guy. They never cleaned my room or gave me fresh towels. The location by the lake is amazing but this place needs new management. It looks much better on Expedia then in real life."