Hangzhou Leifeng Pagoda Hotels

"Great location, clean rooms and very friendly staff"

"We had a wonderful stay at the hotel. The staff were friendly, professional, and always ready to assist. Special thanks to Manager Zhu. The hotel's location was also very convenient, with easy access to nearby attractions, dining options, and public transportation. Combined with the excellent service, it made for a comfortable and enjoyable stay. We would gladly stay here again."

"The room is nice clean and the bed is comfortable. The staffs are very friendly. Great location! Good value for money. "

"Everything was great and staff are very friendly and helpful. The hotel is very close to everything from shopping, to street food, to local restaurants. Will recommend and come again"

"Front desk staff are friendly and very helpful."

"Yes, it is very easy to reach West Lake park and the breakfast is delicious and fresh."

"its nice place to stay staff were super friendly！"

"clean room, friendly staff, great location, close to west lake, shopping center and restaurant "

"New hotel with wonderful decorations and facilities. Amenities were sufficient, staff were friendly nad helpful"

"The location is wonderful. The staff were very friendly and helpful except the intern from Nepal in the Concierge (he could not help at all but didn't let us know. Luckily We followed up with the Chinese manager who helped us immediately to prevent a delay）."

"They asked us to change room from sweet to separated two room. I booked lake view but the room can’t see it. "

"lots of amazing carts selling crafts and food, being close to West lake is a plus too."

"Don’t trust the pictures, hotel and rooms were dirty there was garbage left in"

"It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception...

"First, this is not a hotel. It's a property operated by the owner. So it doesn't have those hotel facilities. The property is located inside the West Lake (Xihu) scenery district. So it's quiet and walking distance to those West Lake must-see places. The owner is very friendly."

"This is a pretty good apartment hotel. Convenient location, full of shopping and dinning choices, walking distance to the west lake. The price is a bargain for three adults for a room."

"Hotel is a little older but very clean and comfortable. Staffs are very nice and helpful, highly recommend this hotel. "

"It’s very hard to find this place. It isn’t visible from the road and there is no visible sign near the road and the driver went in circles for some time. The rooms are not well-kept so it has a feeling of a youth hostile. Staff was nowhere to be seen at check out so I gave my key to a random guy. They never cleaned my room or gave me fresh towels. The location by the lake is amazing but this place needs new management. It looks much better on Expedia then in real life."