Hangzhou Chenghuang Pavilion Hotels

"Excellent location, 70 metres from Metro station which takes you to the airport or any main train station. Hotel room is super modern. Especially the full function electronic 'spa' toilet experience. Free laundry wash and fold service. Reasonable selection breakfast for Westerners. Bed was very comfortable, not hard. "

"Great location, good price for the stay"

"Excellent reception service. Needed to stay an extra night and staff was very accommodating and pleasant to work with and really desires feedback which not a lot of hotels ask for. Modern sleekly design rooms that are nice and clean and supplied with complimentary snacks and beverages beyond your normal water, coffee, and teas. Work desks can control height of table for standing and sitting when working on laptop. Very quiet neighborhood even with the vendors right across the street. Al lot...

"Absolutely a beautiful place and an amazing stay! I traveled alone from USA, couldn’t ask for more! Directly across from West Lake! Amazing staff, food, hospitality and room! "

"Good"

"Clean room, friendly staff"

"The staff were really friendly and helpful. We liked their free evening dessert and tea. "

"The whole experience was great "

"Location is great. Staff are polite and nice."

"Location excellent, well trained staff"

"Excellent location, steps away from West Lake and the famous Wulin night market. There are numerous restaurant options and the hotel staff were very professional "

"No tissue paper in the room. We got bited by many mosquitoes. "

"Lousy check in. Need to fight for a simple shower which I booked as special requests. Hotel looks nice for the lobby. Rooms are ok but older. Towels are fringed out. Everything is around 15 to 20 years old heavy used but well maintained. As money is the religion in China, is it same in this hotel. Hotel is prepaid and they want to have additional deposit of double hotel price. I really don't like this behaviour. Will not go again. There are better and nicer hotels in Hangzhou."

"The hotel is very good for the Price and the staff is good. Be careful, as the entrance of the hotel is poorly marked. It is not on Jiaochang Road, but on a cross street 240 meters from the indicated location, on Jinjiling Road."

"It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception...

"great location for us locals."

"Good location "

"Le personnel est toujours prêt à vous aider. La chambre est moderne et carrément connecté. L’entrée de l’hôtel est sur la rue piétonne impériale, ce quartier historique est très beau, le métro est à 300m sortie D. Bon petit déjeuner buffet avec plats chinois , croissants pain, beurre et confiture pour ceux qui mangent pas chinois, il y a aussi des fruits frais, le café est bon. Je recommande cet hôtel."

"員工很細心專業，每一位都相當親切。早餐尤其驚艷，不僅是新鮮可口，熱食的口感非常細緻，每一道都推薦品嚐。"

"First, this is not a hotel. It's a property operated by the owner. So it doesn't have those hotel facilities. The property is located inside the West Lake (Xihu) scenery district. So it's quiet and walking distance to those West Lake must-see places. The owner is very friendly."