鄰近杭州吳山廣場酒店 | 熱門杭州吳山廣場住宿限時優惠每晚可低至 HK$173

「In general, staffs are lack of training, some of staffs are even rude to customers. Never experienced anything like this with anywhere with sofitel. I don't normally write any reviews. However my experience in this China trip with sofitel is really bad」

「位置不算近地鐵，但靜中帶旺，去河坊街很方便。 如果房間有雪櫃會更理想。 房間都乾淨，冷氣夠，洗漱用品齊備。」

「體驗很好，在巿區但晚上很安靜，房間也很整潔舒服，職員也很好，附近環境很美，早餐正常。」

「我覺得整體的體驗10分好，特別是職員的服務態度，不是一位、兩位，是整體的職員培訓得10分好，細節上我亦10分欣賞」

「The room was very small and apparently no window. To be precise, there was a closed window toward the reception.」

「Perfect location, right next to West Lake and in77 shopping. Great room. Highly recommended!」

「好」

「Room is clean and new」

「.」

「Good」