Hangzhou China National Silk Museum Hotels

"The staff were really friendly and helpful. We liked their free evening dessert and tea. "

"its nice place to stay staff were super friendly！"

"It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception...

"Excellent location, 70 metres from Metro station which takes you to the airport or any main train station. Hotel room is super modern. Especially the full function electronic 'spa' toilet experience. Free laundry wash and fold service. Reasonable selection breakfast for Westerners. Bed was very comfortable, not hard. "

"Great location, good price for the stay"

"Absolutely a beautiful place and an amazing stay! I traveled alone from USA, couldn’t ask for more! Directly across from West Lake! Amazing staff, food, hospitality and room! "

"Le personnel est toujours prêt à vous aider. La chambre est moderne et carrément connecté. L’entrée de l’hôtel est sur la rue piétonne impériale, ce quartier historique est très beau, le métro est à 300m sortie D. Bon petit déjeuner buffet avec plats chinois , croissants pain, beurre et confiture pour ceux qui mangent pas chinois, il y a aussi des fruits frais, le café est bon. Je recommande cet hôtel."

"Good"

"Clean room, friendly staff"

"Excellent reception service. Needed to stay an extra night and staff was very accommodating and pleasant to work with and really desires feedback which not a lot of hotels ask for. Modern sleekly design rooms that are nice and clean and supplied with complimentary snacks and beverages beyond your normal water, coffee, and teas. Work desks can control height of table for standing and sitting when working on laptop. Very quiet neighborhood even with the vendors right across the street. Al lot...

"員工很細心專業，每一位都相當親切。早餐尤其驚艷，不僅是新鮮可口，熱食的口感非常細緻，每一道都推薦品嚐。"

"The whole experience was great "