Saratoga Hakone Gardens Hotels

"Always love the park views"

"The hotel is in an excellent location, the rooms are charmingly furnished and always very clean. The staff are friendly and helpful. Always a very pleasant stay."

"Beautiful room …the staff was fantastic and walking distance to parts of downtown"

"Clean room and friendly staff"

"Anna at the front desk was great! You have a great employee "

"Eric was very welcoming and helpful at the beginning. However, when I asked about coffee, he said there was none because previous renters had taken it. "

"I love this place when I visit family. It’s really quiet, right on Big Basin, where there are restaurants, drinks, and coffee galore. Beautiful and safe. "

"It was a comfortable get away. But I did expect better based on the price. Having to plug in the lamp between beds to have light was inconvenient. The heater was loud all night - even when we turned it off. The bathroom door isn’t on it’s track right and I almost got locked in. The bathroom doesn’t have a light separate so as not to turn on the whole vanity light in the middle of the night. "

"What a beautiful property! So enjoyed it all but especially the fireplace, sauna and inviting back patio. It was fun taking my morning walks to the Hakone Gardens, enjoying the beautiful Saratoga Creek and quaint downtown area along the route. The hosts were accommodating and spoiled us! I look forward to returning!"