HORRIBLE customer service, very unprofessional, very rude, highly do not recommend unless you want them to mess up your reservation/room
Mikayla
於 2025 年 8 月住了 3 晚
10/10 優異
Stephanie
家人同遊
2025 年 8 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
na
Stephanie
於 2025 年 8 月住了 2 晚
10/10 優異
Karla
親子同遊
2025 年 8 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff super friendly very nice and quite
Karla
於 2025 年 7 月住了 1 晚
10/10 優異
Andres
家人同遊
2025 年 8 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like the amenities, how clean the hotel was, and room service.
Andres
於 2025 年 8 月住了 2 晚
8/10 不錯
Kirsten (North Vancouver)
2025 年 8 月 4 日
讚好:整潔度和職員與服務
不滿:住宿狀況
Need new towels. Bath sheets weren’t big enough to put around a normal body and bath mat was tattered. Fridge was completely. Defrosted and leaking.
Kirsten
於 2025 年 7 月住了 2 晚
8/10 不錯
Haylie
伴侶同遊
2025 年 8 月 4 日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Absolutely loved the room, it was spacious, clean & comfortable.the bartender Steve was absolutely a blast! The front desk staff on the other hand was terrible. We were told we could check in at an earlier time for a fee we were willing to pay. We had to sit in the lobby for hours while the front desk kept telling us that there were no rooms available. Finally the manager came out and did something on the computer and magically there was something available.
Didn’t end up getting till check in until AFTER 4 pm while check in is supposed to be 4 & was an hour and a half late to a concert we spent $1,700 for. Obviously the staff needs some additional training.
Haylie
於 2025 年 8 月住了 2 晚
10/10 優異
Mario
伴侶同遊
2025 年 8 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My wife and I enjoyed our stay. The staff was friendly and the location is perfect.
Mario
於 2025 年 8 月住了 2 晚
10/10 優異
Myron
2025 年 8 月 3 日
讚好:整潔度、職員與服務和住宿狀況
Close to the airport.
Myron
於 2025 年 8 月住了 1 晚
8/10 不錯
Jennifer
伴侶同遊
2025 年 8 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was overall a great stay. Our shower had hair on the walls and the bathroom counter had water spots that had not been properly wiped down. Upon checking I asked if there were restaurants in walking distance and was told a 5 minute walk max. I do believe that’s not true as it was more of a 5 minute uber ride. Also, the bar was not properly staffed. The bartenders were visibly stressed out due to the volume of business and lack of help. We were in town for an event and the hotel was super close to our venue which was very convenient.
Jennifer
於 2025 年 7 月住了 3 晚
10/10 優異
Nu
2025 年 8 月 3 日
讚好:整潔度、設施服務和住宿狀況
I really like the easy parking and food.
Nu
於 2025 年 5 月住了 2 晚
10/10 優異
Bobbie
2025 年 8 月 3 日
讚好:整潔度、設施服務和住宿狀況
Great stay
Bobbie
於 2025 年 7 月住了 2 晚
10/10 優異
Stefanie
家人同遊
2025 年 7 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay. Just a bit noisy. I assume it was because of airport
Stefanie
於 2025 年 7 月住了 2 晚
10/10 優異
Brittany
家人同遊
2025 年 7 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like the room very much
Brittany
於 2025 年 7 月住了 1 晚
6/10 一般
Victoria
親子同遊
2025 年 7 月 28 日
讚好:職員與服務、設施服務和住宿狀況
The hotel is modern and nicely updated, and the property was very clean. However, we were disappointed to find the pool cold and the hot tub out of order upon our arrival. There was also a sock left in our room from a previous guest. When setting up the sofa bed for our kids, we discovered that a comforter and a second pillow were missing. The beds themselves were not very comfortable, and the TV channels were a bit glitchy. On a positive note, the staff was friendly and helpful throughout our stay.
Victoria
於 2025 年 7 月住了 1 晚
10/10 優異
jesus e.
2025 年 7 月 27 日
Good
jesus e.
於 2025 年 7 月住了 2 晚
8/10 不錯
Alexander
家人同遊
2025 年 7 月 25 日
讚好:整潔度、職員與服務和設施服務
Very clean, bed was hard, freeway was very loud. Food from restaurant was good, pool was clean.