This was the best Onsen hotel I stay last 20 years
Highly recommend, best service, best food, best hotel
Will stay again next time
Ka Fai
2023 年 11 月入住 1 晚
10/10 超赞
CHIAPEI
2023年09月20日
CHIAPEI
2023 年 9 月入住 1 晚
10/10 超赞
chingfang
2024年05月16日
满意:清洁度、员工和服务、住宿条件和设施
chingfang
2024 年 5 月入住 1 晚
10/10 超赞
Eryn
2024年05月12日
满意:清洁度、员工和服务、住宿条件和设施
Eryn
2024 年 5 月入住 2 晚
8/10 还可以
Dave
与配偶出行
2024年05月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The architecture and design of the property was very simple and clean and adapted well to its natural surroundings. The room with its bath in the balcony and the attention to details was amazing.
The food at the restaurant was a bit bland and could be better. The service was great but the staff need a bit more experience in telling its story of the food and dishes. The times were also a bit inflexible despite being relatively empty. Nevertheless, it was a good time.
The guest lounge was also very good but closed way too early - especially if you wanted to spend some time after dinner.
The open-air vista bath was absolutely fantastic, especially at night. It had all the necessary amenities and was luxurious. I went for both nights, but found it strange that a lady worker kept visiting the men's bath to clean and refresh.
Overall, a great experience with a luxury feel.
Dave
2024 年 5 月入住 2 晚
10/10 超赞
Adam
与配偶出行
2024年04月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quite simply the nicest hotel I have ever stayed in. The service was impeccable and everything was spotlessly clean.This felt like a holiday within a holiday. My only regret is that we could not stay there longer.
Adam
2024 年 4 月入住 1 晚
6/10 一般
Lucas
2024年04月21日
满意:清洁度
Lucas
2024 年 4 月入住 2 晚
10/10 超赞
Kathryn
2024年04月21日
Kathryn
2024 年 4 月入住 1 晚
10/10 超赞
Sabina
与家人出行
2024年04月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Service at the hotel was amazing. Very traditional Japanese hotel. Comfortable beds and bedding great shower. We used taxi to get in and out and spend 1 night only. Our dinner at the Western restaurant ( grill ) was 10 stars. So amazing - expertise , food , service - all
Worth it. We had western breakfast. We used bath on the balcony and it was spectacular. I can't recommend this hotel high enough. We also wore kimono all over and to dinner and that too was fun !
Sabina
2024 年 4 月入住 1 晚
10/10 超赞
Mrs Paula D
与配偶出行
2024年04月10日
满意:清洁度、服务设施、住宿条件和设施
We had a lovely room with a private onsen. There's nothing quite like waking early and walking from your bed to a warm bath on a terrace with a stunning view. Easy walk to the cable car and ropeway to enjoy views of Mt Fuji, Lake Ashinoko and the steaming caldera.