"The cottage has everything a family needs but the communications around check-in was very poor and hotels.com's customer service was unwilling to provide any assistance. I would have thought some level of quality control helped justify hotels.com's commission. Either way, the cottage is managed by the building next door and this is where you need to go to collect the key. "
"It is a clean hotel and in very reasonable price. Only HKD 450/ per night . The lobby is newly renovated and the room is a bit old. But, the room is clean and I have no complaint. U can enjoy free onsen and the environment overall is good. "