拉奈城哈勒帕拉奥登陆点附近酒店

“Beautiful property. Fabulous service. If you want stay in a nice hotel in Lana’i, this is the only game in town. ”

“My family and I were thrilled with the property, the rooms, the staff, and the view from the balcony. The kids enjoyed not just the pool on property but also the terrific slide next door at the Hyatt Regency available to guests also. We would definitely stay here again and also highly recommend the Hyatt Vacation Villas. Thank you for a wonderful stay.”

“They upgraded us to a junior suite, which was 1 king size bed and sofa bed, for 3 people,which ( sofa bed) was urine and bloodstained. After complaining to front desk, they finally gave us our original room. Hours later, they called and left giggly. Message apologizing and saying, the next guest will have a clean bed.”

“The property and rooms are very nice. Very lush and beautiful landscaping and easy walk to the beach. The staff are very friendly and helpful. The issues that we had is that the air conditioner in the room was either not working properly, or undersized for the room. We had it set at 68 and it was hot in the room. We tried to turn it down to 66 and eventually 64, and I have a temp meter and the room was reading 80 degrees at night. It was very uncomfortable to sleep. We couldn't open the windows……

“Lots of great options for pools! Great location. Very friendly staff. Clean. Excellent location.”

“Comfortable and a great view. Is there a way I book this unit directly through the owner?”

“Locations and access to black rock was amazing!”

“Rooms could use a little updating but kept clean. Right on the beach and wonderful location. Staff was extremely kind. My whole family enjoyed the stay.”

“员工完全没有经过培训，非常没有礼貌。 第一天我按时到达，被告知房间还没收拾好，仅仅是告知，连句抱歉都没有，好像这是应该的。 5晚住宿只有一天客房服务（打扫卫生），这倒可以理解。但是如果不催促的话，这一天的卫生可能也没有人打扫。我催了两遍，才勉强打扫。 最后一天退房，前台居然没人。 总之，员工素质极差，完全不能匹配这个酒店。”

“一切都完美，沒有缺點！”

“Great deal, great stay, great place! We would definitely book again. The rental had everything we needed and were so accommodating when we needed assistance.”

“Please see my e-mail sent to Epic Realty on 10/22/2023 discussing how uncomfortable I was, that staff complained because the door closed from a wind burst and my friends and neighbors assisted helping with my 6 digit codes that they changed continuously. Asking assistance from staff has never been this tremulous. They were upset I called to get a new code after all.my possession was in the room. ”