Upon arrival there was a musty smell in the vestibule, after closing the front door the smell was better but an unfortunate first impression. The reason I booked this place was because it said it had a full service kitchen, so I wouldn’t have to depend on eating out. There was a fridge and but no cutting board, broilin pan , or roaster. There was no salt and pepper which they explicitly outlined in the description.i left many messages and emails. Ended up having to borrow the missing things. The missing articles were delivered on Tuesday, but still no cutting board or salt and pepper. There was a pod coffee maker , no pods provided. I asked for a drip coffee maker but was told as there was one there they would not be providing other one . After researching the make of maker I was to find that it had been discontinued. There were no pods that fit it. We bought to different brands. Neither even the Starbucks brand made for Nespresso machines. Luckily I was able to get my money back for those pods. I messaged VRBO about this experience but they never got back to me. We had to go to Tim’s every morning to get coffee.Also the remote for the HVAC unit didn’t work as the batteries were dead. We had to rehang the front curtains as they were hanging haphazardly off the rod. And the widows? They really needed to be cleaned , quite awful .