It was absolutely horrible, it’s hard to pull in it’s the smallest little opening, the lady at the front was very rude, i waited 40 minutes to even be able to get checked in because she couldn’t get it right for the gentleman before us, our rooms was already paid for in full when we got there, but showing the card and Id wasn’t enough she said debit cards weren’t allowed to be used, showed me a paper that said credit card or cash, she then tried to tell me my credit card declined which she was trying to enter manually and was asked to retry maybe it was entered wrong she refused saying only can once and got rude and hateful and when I said I’d use cash she said that location didn’t accept any cash but yet it was on the paper she showed me. Went next door to the loves and my credit card worked just fine. We got it to where we’d get our money back but not for 5-7 business days and we had to go up the road and pay for another hotel, which the card worked just fine. I will avoid this chain all together from now on.