大堂

巴拉克斯酒店的評價

4 out of 5
巴拉克斯酒店
425 Wilson St E, Ancaster, Hamilton, ON

評價

9.8

完美

10 分評分,優異;427 則評價中有 385 則" "
8 分評分,不錯;427 則評價中有 34 則" "
6 分評分,一般;427 則評價中有 1 則" "
4 分評分,欠佳;427 則評價中有 4 則" "
2 分評分,很差;427 則評價中有 3 則" "

10/10 

整潔度

9.8/10 

職員與服務

9.4/10 

設施服務

9.8/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Gary

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very well kept; pleasant atmosphere

10/10 優異

Melissa

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Would stay here again in a heartbeat!
Fabulous, large, clean room with comfortable bed and linens. Staff was friendly and responsive. Still doing breakfast drop-offs due to COVID - they were great but variety was limited for a week long stay.
於 2022 年 6 月住了 5 晚
Guest Services 於 2022年8月26日的回應
Thank you Melissa, we appreciate your feedback! You'll be happy to learn that we now have our continental buffet in operation! Thanks again, we'll look forward to your return!

10/10 優異

John

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful stone property, friendly staff. The Barracks Inn did not disappoint
於 2022 年 6 月住了 1 晚
Guest Services 於 2022年6月27日的回應
Thank you John, we're glad that you enjoyed your stay with us!

10/10 優異

Ken

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely rooms. Beautiful hotel.
於 2022 年 5 月住了 1 晚
Guest Services 於 2022年6月27日的回應
Thank you Ken, we're so glad that you enjoyed your stay with us and hope to see you again!

10/10 優異

Jacqueline

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 3 月住了 2 晚

10/10 優異

Andrew

讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful, historic building. The air was excellent, and I was staying in a pet-friendly room.
於 2022 年 3 月住了 4 晚

6/10 一般

Aldo

讚好:整潔度和住宿狀況
Expensive and no service, rooms not made daily. Had to wait for the one staff member to show up and get service at the reception counter.
於 2022 年 3 月住了 2 晚
Guest Services 於 2022年3月18日的回應
Thank you Aldo for staying and for leaving your feedback with us! While we do provide a stayover service, we are always happy to provide servicing on request. Thanks again!

10/10 優異

Cecile

讚好:職員與服務、設施服務和住宿狀況
Love the historic feel of the building but with very modern amenities. Very quiet even though it is on the main and not too far away from dining options and shopping malls. So close to nature with lots of green space but the historic feel of the old Ancaster Village is preserved. My third stay and I really enjoyed it!.
於 2022 年 3 月住了 5 晚
Guest Services 於 2022年3月14日的回應
Thank you Cecile for sharing your feedback with us! We're so happy that as a repeat guest you continue to enjoy your stay with us. We'll look forward to your next stay!

10/10 優異

Amber

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Historic gem with upscale comfort
Beautiful historic building with fantastic customer service! Room was apartment like…very roomy and comfortable.
於 2022 年 3 月住了 1 晚
Guest Services 於 2022年3月12日的回應
Thank you Amber! We're so happy that you enjoyed your stay with us!

10/10 優異

Robert

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice room.
於 2022 年 3 月住了 1 晚
Guest Services 於 2022年3月6日的回應
Thank you for staying with us Robert!

8/10 不錯

Aldo

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bed should be made daily and it is not
於 2022 年 2 月住了 5 晚
Guest Services 於 2022年3月3日的回應
Thank you for your input. During the ever changing rules of Covid our stayover policy was not to make the bed and only to refresh our amenities provided in the room. Now that the rules and mandates have changed this is something we are implementing again.

8/10 不錯

Daniel

親子同遊
讚好:整潔度、設施服務和住宿狀況
beautiful building. One staff we spoke to was lovely, the other we seemed to be inconveniencing by existing. Also even though COVID restrictions had been lifted they are still delivering breakfast to the rooms rather than having their buffet. Which is a shame because breakfast was pleasant but underwhelming and the breakfast room looked really nice.
於 2022 年 2 月住了 1 晚
Guest Services 於 2022年3月6日的回應
Thank you Daniel for being our guest, as well as leaving your feedback from your stay! We have been listening to the feedback of our guests regarding the return of a hot breakfast option and are working towards this goal, buffet or not. Also, we will be sharing your comments with our team as a means of recognizing service opportunities. Thanks again, we hope to have you as our guest again!

10/10 優異

Theresa

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean room and the staff was amazing -very attentive
於 2022 年 2 月住了 1 晚
Guest Services 於 2022年3月6日的回應
Thank you Theresa, we're so happy that you stayed with us!

10/10 優異

Sandra

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Room was comfortable and clean as well as quaint and spacious.. We appreciated all the little extras. We would recommend The Barracks to anyone looking for a classy and comfortable getaway. Thanks
於 2022 年 2 月住了 1 晚
Guest Services 於 2022年2月25日的回應
Thank you Sandra, we appreciate your feedback and hope to have you as our guests again!

10/10 優異

Gavin

讚好:整潔度、職員與服務和住宿狀況
於 2022 年 2 月住了 1 晚

10/10 優異

David

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location to Ancaster Mill excellent nearby hiking trails with waterfalls as well. We had a couple of snow falls and thought the clearing of snow should have been better. Wonderful stay will go again.
於 2022 年 2 月住了 2 晚
Guest Services 於 2022年2月20日的回應
Thank you David, we greatly appreciate your feedback and are happy that you enjoyed your stay with us!

10/10 優異

Xiaoshen

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 1 晚
Guest Services 於 2022年2月18日的回應
Thank you for staying with us!

8/10 不錯

Bob

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had to phone The Barracks Inn to get the entry package.
於 2022 年 2 月住了 1 晚
Guest Services 於 2022年2月18日的回應
Thank you Bob for staying with us! \ We appreciate that you took the time to contact The Barracks Inn, and thank you for your understanding. We hope to see you again soon!

10/10 優異

Randy

於 2022 年 2 月住了 1 晚
Guest Services 於 2022年2月14日的回應
Thank you Randy!

8/10 不錯

Dorothy

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a great stay at The Barracks Inn, it's a very clean hotel and the area around is quiet. The only thing we didn't enjoy is our breakfast which was not that great since it was a continental breakfast delivered to our room.
於 2022 年 2 月住了 1 晚
Guest Services 於 2022年2月14日的回應
Thank you Dorothy, we're so glad that you enjoyed your stay! We are actively pursuing a safe return to a hot breakfast option, so we thank you for your understanding.

10/10 優異

soyeon

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and renovated
於 2022 年 2 月住了 1 晚
Guest Services 於 2022年2月14日的回應
Thank you Soyeon!

10/10 優異

janetta

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Great place in every way
於 2022 年 2 月住了 1 晚
Guest Services 於 2022年2月10日的回應
Thank you Janetta!

10/10 優異

John

讚好:整潔度、職員與服務和住宿狀況
no
於 2022 年 2 月住了 2 晚
Guest Services 於 2022年2月8日的回應
Thank you John!

8/10 不錯

Sara

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a lovely hotel with a cozy room and very friendly staff. Would definitely stay there again!
於 2022 年 2 月住了 1 晚
Guest Services 於 2022年2月7日的回應
Thank you for your review! We look forward to having you again!

8/10 不錯

Petra

伴侶同遊
讚好:整潔度和住宿狀況
不滿:設施服務
Beautiful old historic buiding
於 2022 年 2 月住了 1 晚
Guest Services 於 2022年2月7日的回應
Thank you! We appreciate your feedback.

10/10 優異

Lisa

讚好:整潔度、職員與服務和住宿狀況
於 2022 年 1 月住了 2 晚

10/10 優異

Ilona

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
What a gem!
於 2022 年 1 月住了 1 晚
Guest Services 於 2022年1月30日的回應
Thank you IIona, you were a gem of a guest!

10/10 優異

Susan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 1 月住了 1 晚
Guest Services 於 2022年1月30日的回應
Thank you for staying with us Susan, we're so happy that you enjoyed your stay!

4/10 欠佳

Maria

讚好:整潔度和職員與服務
不滿:設施服務
This is my second stay. The room that I was given doesn't look anything like the room in the photo here, left of this review box, nor to the one shown on the booking I made. This one is evidently on the second floor, which I always prefer and select when going to hotels; also the furnishings of the room I was given were all dark--nice in their own way, but not my preference. I had wanted to stay in that room shown to the left, and shown on my booking. The room given was on the main floor, beside the back entrance to the parking area, so I heard that door opening and closing often at night and in the morning before I left. In the morning also, loud voices shouted down the hall, which I think were of hotel staff. So when I refer to "Quiet" for the area of Ancaster, which is nice, I am not referring to the hotel itself. The view of the parking area was not at all appealing of course. The bright lights that illuminate the parking lot, good for safety reasons, does come through and around the window dressings, which made sleeping difficult. I like a black-out effect for sleeping, as bright lights keep me awake. I didn't fall asleep until 4am, and the bed was lumpy and the pillows too soft; there were only two in the room. The toiletries were of poor quality; the hand lotion so bad I had to wash it off. I had tried the shampoo and conditioner on my last stay, but it made my hair dry and brittle, thus I avoided these these this time. The "bottle" of wine was only 1/2 a bottle.
於 2022 年 1 月住了 1 晚
Guest Services 於 2022年1月30日的回應
Good morning Maria, Thank you so much for staying with us again, and for taking the time to leave your comments; your feedback is valuable for us to learn and evaluate to ensure that we are always improving upon the experience of our guests. We're sorry to learn that there were disruptions to your sleep based on the location, lighting, and noise surrounding your room, and that the amenities, bed, and pillows were not what you were accustomed to. We will be contact you directly to discuss how we can ensure your next stay is the best one yet! Thank you again,

10/10 優異

Kristin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing!
One of the nicest, cleanest hotels I have stayed in. The Barracks Inn has gone above and beyond with everything from easy, polite checkin to covid policies. Absolutely loved our stay…can’t wait to return!
於 2022 年 1 月住了 1 晚
Guest Services 於 2022年1月24日的回應
Thank you Kristin, we're so glad that you had an amazing stay! We look forward to having you back as our guests!

10/10 優異

Katherine

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Felt like royalty
This is the first four-star hotel I've ever stayed at that felt like it DESERVED the four-star rating. Free parking, free wifi, an extremely spacious and beautiful room (they upgraded us for free!) and the staff was next-level friendly and helpful. I felt like royalty.
於 2022 年 1 月住了 1 晚
Guest Services 於 2022年1月18日的回應
Hello Katherine, Wow! We want all of our guests to feel like royalty so this makes us so happy to hear! Thank you for taking a moment to leave your comments with us and we'll look forward to having you as our guest again!

10/10 優異

Henri

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Big beds.
於 2022 年 1 月住了 2 晚
Guest Services 於 2022年1月18日的回應
Thank you Henri, we're so glad that you enjoyed your stay with us!

10/10 優異

Melissa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our entire experience was delightful, the property itself was clean and welcoming. The staff was amazing and so helpful. The perfect spot for a little staycation getaway!
於 2022 年 1 月住了 1 晚
Guest Services 於 2022年1月14日的回應
Thank you Melissa, we're happy that we were able to make your staycation a comfortable one! Thanks again!

10/10 優異

Simon

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 1 月住了 1 晚

10/10 優異

France

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay in the Hamilton area.
於 2022 年 1 月住了 1 晚
Guest Services 於 2022年1月10日的回應
Thank you France, we're happy that you enjoyed your stay with us!

10/10 優異

Virginia

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Close to trails. Cute town. Elegant and cozy rooms.
於 2022 年 1 月住了 1 晚
Guest Services 於 2022年1月10日的回應
Thank you Virginia!

10/10 優異

Lorraine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was our second stay and it was just as good as the first. The rooms are well appointed, and the staff is very friendly/
於 2022 年 1 月住了 1 晚
Guest Services 於 2022年1月5日的回應
Thank you Lorraine, we look forward to having you stay with us again!

10/10 優異

Sarah

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Loved our stay
We really enjoyed our stay at the Barracks Inn. The location was perfect and the hotel was beautiful, clean, and provided great customer service.
於 2021 年 12 月住了 2 晚
Guest Services 於 2022年1月4日的回應
Thank you Sarah! We appreciate your kind words and are so pleased that you enjoyed your stay with us! Thanks again!

10/10 優異

Sophie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay at the barracks was lovely! Very clean and quiet. Staff were lovely and we were able to get an early check in which was amazing. The location is near some shops and restaurants and lovely walking areas. We had a wonderful staycation for NYE!
於 2021 年 12 月住了 1 晚
Guest Services 於 2022年1月4日的回應
Thank you Sophie! We are happy that you chose to stay with us on NYE and so happy that you enjoyed your stay. Thanks again!

10/10 優異

Noreen S

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Enjoyed our stay
Hotel was very clean, staff was super helpful, very much enjoyed our stay. We stayed here to be close by the airport for an early morning flight, would definitely stay here again.
於 2021 年 12 月住了 1 晚
Guest Services 於 2022年1月4日的回應
Thank you Noreen, we look forward to having you back again as our guests!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Our Favourite Hotel in the Hamilton area
We love the Barracks; quaint, cozy, spacious rooms in the heart of one of Ontario’s loveliest towns. The staff is friendly, inviting and courteous. The location is ideal with many restaurants nearby and plenty of shopping. There is also a second floor lounge with a fire place and large covered balcony, approximately 500 sq. ft. Overall, entirely delightful.
於 2021 年 12 月住了 1 晚
Guest Services 於 2022年1月4日的回應
Thank you for your kind words! We're so pleased that you enjoyed your stay with us, as well as the Ancaster area.

10/10 優異

Michelle

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚
Guest Services 於 2022年1月4日的回應
Thank you Michelle!

10/10 優異

Patricia A.

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A four season inn
Snow and ice cleared, friendly staff, beautiful king bed & room. Looking forward to coming back soon, maybe this summer. Love the floor heating, definitely made the room comfortable.
於 2021 年 12 月住了 1 晚
Guest Services 於 2021年12月31日的回應
Thank you Patricia, we're happy that you enjoyed your winter stay with us and we look forward to your return in the summer. Thanks again!

10/10 優異

Jan Marie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Highly Recommended
Beautiful small Inn located in the Village of Ancaster. Very clean, convenient location. Very well appointed.
於 2021 年 12 月住了 1 晚
Guest Services 於 2021年12月31日的回應
Thank you Jan Marie, we are so happy that you enjoyed your stay and greatly appreciate you taking the time to leave your comments. Thanks again!

4/10 欠佳

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
No one was at the desk when I arrived. No sign to tell me they would be back. I scanned a QR code that I was supposed to show someone. Then I found a number to call. No one picked up. So I sat in the lobby looking on the website on whom I should call. I’ve stayed here a few times so I was surprised no one was at the desk. It was 7:00 pm. Finally someone came. Also, only two pillows on the bed and the door to the balcony has windows that are only partially covered so the top windows let in light from the parking lot.
於 2021 年 12 月住了 1 晚
Guest Services 於 2021年12月27日的回應
Good afternoon, Thank you for taking a moment to leave your feedback with us. We're terribly sorry to learn that you were not made aware that the Front Desk agent was pulled away from the desk during your arrival and hope that you weren't waiting too long! Thank you so much for your patience during that time. We value your feedback and we'd love the opportunity to speak with you in person regarding any concerns that we could help with throughout your stay. Thank you again, we look forward to having you back as our guest!

10/10 優異

Kelly (Somers)

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 12 月住了 2 晚

10/10 優異

Robert

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The bed was absolutely luxurious and the shower was divine. After a day of hiking it was what we needed. Great old building and quiet as well. We will be back.
於 2021 年 12 月住了 1 晚
Guest Services 於 2021年12月26日的回應
Thank you for staying Robert! We'll look forward to your return!

10/10 優異

Mark

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very clean and incredibly friendly place , the staff was excellent and very Accommodating , Very welcoming and comfortable place to stay . It is definitely a 5 star all the way around:)
於 2021 年 12 月住了 1 晚
Guest Services 於 2021年12月21日的回應
Thank you Mark, We're so happy that you enjoyed your stay with us! Your comments will absolutely be shared with our team to celebrate their efforts. Thank you again for staying!

8/10 不錯

Stuart

家人同遊
讚好:整潔度和住宿狀況
The historic looking architecture was very nice.
於 2021 年 12 月住了 1 晚
Guest Services 於 2021年12月14日的回應
Thank you Stuart for taking a moment to leave your feedback with us!

10/10 優異

April

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the room and bathroom so spacious
於 2021 年 12 月住了 2 晚
Guest Services 於 2021年12月8日的回應
Thank you April, we're so glad that you enjoyed your stay with us!