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杭州心隅酒店的評價

4.5 out of 5
杭州心隅酒店
西溪路 546 號西溪新座 1 幢, 西湖區, 杭州市

評價

9.6

完美

10 分評分，優異；37 則評價中有 27 則" "
8 分評分，不錯；37 則評價中有 10 則" "
6 分評分，一般；37 則評價中有 0 則" "
4 分評分，欠佳；37 則評價中有 0 則" "
2 分評分，很差；37 則評價中有 0 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

9.6/10 

設施服務

9.6/10 

住宿狀況

10/10 

環保程度

評價

10/10 優異

liying

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店新穎，乾淨衛生，最驚喜的有膠囊咖啡機及咖啡提供。周邊餐廳好多，特別走到附近的阿里。到西溪濕地公園及西湖都有公交直達，但是回酒店就有點麻煩，由於周邊建地鐵，所以原有的好多路線都改道了！要在醫院附近的小路走進去才行
於 2019 年 12 月住了 2 晚

10/10 優異

Chiang Wei

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great choice for nights.
WiFi is good. Room is very clean and elegant.
於 2019 年 11 月住了 1 晚
Ivan 於 2019年11月25日的回應
Dear valued guest, We appreciate you taking time to share your great experience. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for your precious comments and we look forward to welcoming you back.

10/10 優異

SZ

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfy room. Staff was really friendly and helpful. It was a decent stay.
於 2019 年 4 月住了 2 晚
Summer Zhu 於 2019年7月26日的回應
Dear Guest, Thank you for taking the time to share your stay with us.We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us.We look forward to your coming back to our hotel! Regards,

8/10 不錯

真實旅客

於 2019 年 3 月住了 3 晚
Summer Zhu 於 2019年7月28日的回應
尊敬的宾客您好，感谢您选择入住心隅酒店并给予酒店如此高的评价。您的支持是对我们继续为宾客提供高品质服务的鼓励，祝您一切顺利！

10/10 優異

Kam Kiu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 2 晚
Summer Zhu 於 2019年7月28日的回應
尊敬的宾客您好，感谢您选择入住心隅酒店并给予酒店如此高的评价。您的支持是对我们继续为宾客提供高品质服务的鼓励，祝您一切顺利！

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 3 晚
Summer Zhu 於 2019年7月28日的回應
尊敬的宾客您好，感谢您选择入住心隅酒店并给予酒店如此高的评价。您的支持是对我们继续为宾客提供高品质服务的鼓励，祝您一切顺利！

10/10 優異

May

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間大而整潔，而且很簡潔。酒店的服務人員都也很有禮貌，客人的問題都一一為我們解決。有一個小缺點就是離火車站有點遠。
於 2018 年 11 月住了 2 晚
Summer Zhu 於 2019年7月28日的回應
尊敬的宾客您好，感谢您选择入住心隅酒店并给予酒店如此高的评价。您的支持是对我们继续为宾客提供高品质服务的鼓励，祝您一切顺利！

8/10 不錯

WEN CHIEN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很乾淨舒服
於 2018 年 9 月住了 4 晚
Summer Zhu 於 2019年7月28日的回應
尊敬的宾客您好，感谢您选择入住心隅酒店并给予酒店如此高的评价。您的支持是对我们继续为宾客提供高品质服务的鼓励，祝您一切顺利！

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
環境非常清幽，座落西溪新座，走路5分鐘到螞蟻金服，飲食也方便。前台人員非常親切，房務人員也很認真，極推～
於 2018 年 9 月住了 6 晚
Summer Zhu 於 2019年7月28日的回應
尊敬的宾客您好，感谢您选择入住心隅酒店并给予酒店如此高的评价。您的支持是对我们继续为宾客提供高品质服务的鼓励，祝您一切顺利！

10/10 優異

Ming-Ming

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 2 晚
Summer Zhu 於 2019年7月28日的回應
尊敬的宾客您好，感谢您选择入住心隅酒店并给予酒店如此高的评价。您的支持是对我们继续为宾客提供高品质服务的鼓励，祝您一切顺利！

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Summer Zhu 於 2019年7月26日的回應
尊敬的宾客您好，感谢您选择入住心隅酒店并给予酒店如此高的评价。您的支持是对我们继续为宾客提供高品质服务的鼓励，祝您一切顺利！

10/10 優異

Yu Wei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
飯店時尚新穎，服務品質相當優異，前所未有的良好體驗，性價比破錶
我給此飯店極高的評價，整體設備非常新穎舒適，設計感十足，而且提供的備品和水果都很棒，尤其服務非常良好，幫我們打車還護送我們上車，並且態度親切笑容可掬，性價比超高，非常推薦此良好的飯店，讓我們在杭州留下很好的印象。
Summer Zhu 於 2019年7月26日的回應
尊敬的宾客您好，感谢您选择入住心隅酒店并给予酒店如此高的评价。您的支持是对我们继续为宾客提供高品质服务的鼓励，祝您一切顺利！

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect choice!
The best hotel ever! I would recommend it to everyone wants to stay away the crowd in Hangzhou!
Summer Zhu 於 2019年7月26日的回應
Dear Guest, Thank you for taking the time to share your stay with us.We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us.We look forward to your coming back to our hotel! Regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel with good price
Nice hotel, good price!
Dear Guest Thank you for taking time to write this review.We are looking forward to welcoming you back again in the not too distant future.

10/10 優異

yuansheng

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚
Ivan 於 2019年12月23日的回應
Dear valued guest， Thank you for taking the time to share your valuable feedback with us. We are delighted to know that your stay is more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserved. Thank you!

10/10 優異

Liangjing (Singapore)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Free rental of the hotel's bicycles is really nice
於 2019 年 11 月住了 2 晚
Ivan 於 2019年12月5日的回應
Dear valued guest, Thank you for taking the time to share your feedback. We are very happy to know that you enjoyed the stay. As you mentioned, it would be a pleasant time when riding a bicycle in this colorful season, that’s why we offer this service to our guest. We look forward to welcoming you back soon to explore more about Hangzhou and our hotel. Thank you!

8/10 不錯

Yiwen

於 2019 年 11 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
After the five-day excitement around and about the lake, it was a nice recession staying in the Nook. Good interior design, luxurious but not overdone. Friendly staff were very helpful. Impressed by the study-room like reception hall.
於 2019 年 10 月住了 2 晚
Ivan 於 2019年10月28日的回應
Dear valued guest, We appreciate you taking time to share your experience. We are also glad you enjoy the service and facilities. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is very clean and staffs are super friendly and super helpful. I will definitely stay in this place again if going to Hangzhou.
於 2019 年 9 月住了 1 晚
Ivan 於 2019年10月10日的回應
Dear valued guest, We appreciate you taking time to share your great experience. We are glad to know that you enjoyed the hotel facilities and services while at our hotel. Thank you again for your precious comments and we look forward to welcoming you back.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 6 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and good interior design, modern and classic. The staffs are very helpful. The hotel is located very close to the Zhejiang University, Yuquan campus. If you are an international student who looking for the accommodation near campus before the semester open. I really recommended this hotel to be one of your choice 👍.
於 2019 年 8 月住了 2 晚
Ivan 於 2019年9月24日的回應
Dear valued guest, Thank you for taking the time to share your feedback, we are glad to know that you enjoyed the stay with us. We look forward to welcoming you in the near future. Thank you!

8/10 不錯

Ninad Nandkishor

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 6 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good small boutique
The hotel is located north of west lake, about 5 km away, not close to any place of attraction. Hotel is close to the technology hub, and for the price, the room and amenity is a value for money a good business hotel
於 2019 年 3 月住了 3 晚
Summer Zhu 於 2019年7月26日的回應
Dear Guest, Thank you for taking the time to share your stay with us.We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us.We look forward to your coming back to our hotel! Regards,

10/10 優異

Terrance

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚
Summer Zhu 於 2019年7月28日的回應
尊敬的宾客您好，感谢您选择入住心隅酒店并给予酒店如此高的评价。您的支持是对我们继续为宾客提供高品质服务的鼓励，祝您一切顺利！

10/10 優異

JOON HO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
만족하고 다시 찾고 싶은 호텔입니다.
於 2019 年 1 月住了 2 晚
Summer Zhu 於 2019年7月26日的回應
Dear Guest, Thank you for taking the time to share your stay with us.We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us.We look forward to your coming back to our hotel! Regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Loved it!
Great service, great interior, room set up is very suitable to living flow.
於 2018 年 11 月住了 6 晚
Summer Zhu 於 2019年7月26日的回應
Dear Guest, Thank you for taking the time to share your stay with us.We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us.We look forward to your coming back to our hotel! Regards,

10/10 優異

Jenlee (Malaysia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This is our second time staying here. Quality of service and comfort still the same, excellent! Although they no longer provide free instant noodles as added value, the free snacks and drinks from the mini bar are still good.
於 2018 年 11 月住了 3 晚
Summer Zhu 於 2019年7月26日的回應
Dear Guest, Thank you for taking the time to share your stay with us.We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us.We look forward to your coming back to our hotel! Regards,

8/10 不錯

真實旅客

於 2018 年 10 月住了 5 晚
Summer Zhu 於 2019年7月28日的回應
尊敬的宾客您好，感谢您选择入住心隅酒店并给予酒店如此高的评价。您的支持是对我们继续为宾客提供高品质服务的鼓励，祝您一切顺利！

10/10 優異

Darlene (Cleveland)

讚好：整潔度、職員與服務和住宿狀況
Very nice hotel. Next to the park but no real food or convenience store options near by.
於 2018 年 10 月住了 1 晚
Summer Zhu 於 2019年7月26日的回應
Dear Guest, Thank you for taking the time to share your stay with us.We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us.We look forward to your coming back to our hotel! Regards,

8/10 不錯

KEVIN

讚好：整潔度、住宿狀況和客房舒適度
Confortable and clean but a bit out of the way
Hotel was clean tidy and beautiful rooms. Arrived late in the evening and he not eaten could not get any food as the hotel is remote a little and nothing close to eat . The hotel says 24 hr food in the book but this was closed . Hotel also tried to charge the room nightly charge again even though it was prepaid
於 2018 年 10 月住了 1 晚
Summer Zhu 於 2019年7月26日的回應
Dear Guest, Thank you for taking the time to share your stay with us.We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us.We look forward to your coming back to our hotel! Regards,

10/10 優異

Sok Yeng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Very nice and comfortable boutique hotel. Great service and friendly staff.
於 2018 年 9 月住了 1 晚
Summer Zhu 於 2019年7月26日的回應
Dear Guest, Thank you for taking the time to share your stay with us.We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us.We look forward to your coming back to our hotel! Regards,

8/10 不錯

Svetlana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Satisfied
Overall, very good hotel, but the road construction nearby makes it difficult to enjoy the surrounding area
於 2018 年 5 月住了 4 晚
Summer Zhu 於 2019年7月26日的回應
Dear Guest, Thank you for taking the time to share your stay with us.We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us.We look forward to your coming back to our hotel! Regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Spacious and homely
Located in an area away from the tourist district, near to office block and across from University. Within the “Ecological Quarter” are many restaurants and good for many meals over several days if you don’t want to go hunting for food. Comfortable rooms with open concept bathroom and cabinet; excellent for single person or couples. 30 mins by taxi to the West Lake area. Minibar is free to use, replenished daily. Coffee machine (capsule) and hot water boiler flask in-room.
Summer Zhu 於 2019年7月26日的回應
Dear Guest, Thank you for taking the time to share your stay with us.We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us.We look forward to your coming back to our hotel! Regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 2 月住了 7 晚

10/10 優異

Jenlee (Malaysia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superb service & comfy bed
The staffs were all warm and attentive, and the customer service at the front desk was excellent. They led us directly to our rooms upon check-in, and they offered to lend us umbrellas during the pouring rain without us asking. The mini bar was also free, these are the little things that make a difference. The bathroom was slightly transparent, but not a problem for couple though.
Summer Zhu 於 2019年7月26日的回應
Dear Guest, Thank you for taking the time to share your stay with us.We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us.We look forward to your coming back to our hotel! Regards,

8/10 不錯

Joanne (Manchester UK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location for walking in the hills.
A very comfortable hotel with friendly reception staff. Surrounded by hills it is very quiet.
Summer Zhu 於 2019年7月26日的回應
Dear Guest, Thank you for taking the time to share your stay with us.We are glad you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us.We look forward to your coming back to our hotel! Regards,