Nice hotel with helpful staff who is always smiling. The room is a little bit old but it is comfortable. The restaurant is the cafe opposite to the hotel. They serve the breakfast there.
真實旅客
8/10 不錯
真實旅客
2015年7月10日
讚好:職員與服務
Good Staff Here
It is a good place to go with reasonable price. The staff here are nice and polite.
They are all willing to help you to arrange what you want. Although it is not a luxury hotel with big room and great equipment, you can have a comfortable place to sleep and good service.
I highly recommend this hotel to you guys with limited budget but wanna have a great service and tidy place to rest.
Room had a lake view but curtains had holes and was like a backpackers room,very basic,so moved to a room at the front of the building with small balcony, curtains very light and my wife could not get much sleep and noise. So we had to move hotels
Rodney K
於 2024 年 4 月住了 4 晚
6/10 一般
Claude
2024年5月6日
讚好:整潔度
不滿:職員與服務
Hotel bien place, mais propriétaire pas honnête
Le propriétaire de l hôtel n a pas pris en compte notre réservation payée en ligne via hôtels.colm. Il nous a fait payé la chambre une deuxième fois.
Après notre voyage nous avons déposé une réclamation pour nous faire rembourser
Claude
於 2024 年 5 月住了 2 晚
4/10 欠佳
Kanami
2024年4月16日
不滿:整潔度、設施服務和住宿狀況
The room was clean but the bet covers and pillows had a terrible smell.
Kanami
於 2024 年 4 月住了 2 晚
8/10 不錯
Alba
2024年4月16日
Alba
於 2024 年 4 月住了 2 晚
10/10 優異
Jonathan
2024年3月14日
讚好:整潔度
Good value for money. In a great location.
Jonathan
10/10 優異
Ð?c
多人同遊
2024年3月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay in Hanoi
You can stay here for a good price and have a very convenient traffic near the lake
Ð?c
於 2024 年 3 月住了 1 晚
10/10 優異
Hannah
2024年2月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Central location, friendly staff, everything is satisfied. Will come back on next vacation
Hannah
於 2024 年 2 月住了 1 晚
10/10 優異
David (Emeryville)
伴侶同遊
2024年1月28日
讚好:整潔度、職員與服務和住宿狀況
Set the correct expectations. A one-star hotel. But we had a beautiful lake view and a great experience. Extremely helpful and friendly staff. The elevator was good. It was a winter time stay. They provided a space heater and extra blankets. Very helpful arranging an economical airport taxi. The best location in Hanoi, in my opinion. Many wonderful food and shopping options just outside the hotel door.
David
於 2024 年 1 月住了 3 晚
8/10 不錯
Jonatan
2024年1月5日
讚好:職員與服務和客房舒適度
Bor man i rum 703 bor man riktigt bra. Bo bara med utsikt emot sjön. Trevligt spartanskt och snäll personal. Det redde upp en del strul de två sista nätterna så som sagt bo i rum 703 så är det lite rough men perfekt läge och häftigt.
Jonatan
於 2023 年 12 月住了 3 晚
10/10 優異
Gordon
伴侶同遊
2023年10月7日
讚好:整潔度、職員與服務和設施服務
Fantastic location in the heart of the Old Quarter. Mai and Sam bent over backwards to help us in any way possible including ringing other hotels and cars to facilitate our onward journey. Brilliant service, lovely staff. The property is a little tired but this was more than made up by the superb staff.
Excellent location for this hotel.
Easy to go visiting around and having breakfast next to the hotel.
Staff is kind and nice.
Confortable even if it would need renovation.
However it was a nice 4 nights stay.
Laurent
於 2023 年 7 月住了 4 晚
6/10 一般
Aria
多人同遊
2023年7月5日
讚好:職員與服務
不滿:整潔度和住宿狀況
Tricky to rate this property as it had good and bad elements. The hotel itself was a little run down and they did not have hand soap when requested. However, fantastic location and cute balcony with outlook. The aircon was great and the staff were super lovely and helpful. Transfer to airport was convenient and well priced. Bathroom could do with an upgrade but room was spacious. Mixed feeling about the artisan and value for money.