So nice that the hotel help us check in earlier and upgrade us to the suite. The room is spacious and the air conditioner is really powerful. Also the breakfast is tasty with various kinds of fruits. This hotel offers a warm experience on my first day in Hanoi.
We have stayed at Flora Center Hotel and Spa before so we already knew how fantastic it was! The rooms are nice and the staff were great again. They were helpful and responsive when things needed to be fixed which we really appreciated. We will definitely stay here again and highly recommend this hotel to others.
Chiranjeev
於 2025 年 7 月住了 2 晚
10/10 優異
Chiranjeev
2025 年 7 月 11 日
讚好:整潔度、職員與服務和住宿狀況
Chiranjeev
於 2025 年 7 月住了 1 晚
10/10 優異
Sarah
2025 年 7 月 3 日
讚好:整潔度、職員與服務和住宿狀況
Sarah
於 2025 年 7 月住了 1 晚
6/10 一般
Fabio
家人同遊
2025 年 6 月 26 日
Staff were helpful but watch out when reserving because even though we had the booking confirmation for 4 people, they made us pay for the child saying the room was for 3. Also, when helping us arranging transportation to Ninh Binh, they charged us way more than we paid on the way back.
If I could give the staff and service more stars I would!! They are definitely the highlight of this hotel.
The location of the hotel is great, breakfast was nice and the rooms were always clean.
I would highly recommend this hotel and hope to be back.
Chiranjeev
於 2025 年 5 月住了 7 晚
10/10 優異
Mike
2025 年 4 月 11 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The hotel is in a great location, right in the middle of the old quarter. It is clean with a very good breakfast at low cost. Most importantly is the staff is friiendly and very helpful with any questions we had
Mike
於 2025 年 4 月住了 4 晚
10/10 優異
Amarjit
伴侶同遊
2025 年 4 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A great location, friendly staff, close to shopping and dining. It’s close to the night market and beer street.
Amarjit
於 2025 年 4 月住了 4 晚
10/10 優異
Laina
2025 年 3 月 18 日
讚好:整潔度、職員與服務和住宿狀況
Laina
於 2025 年 3 月住了 1 晚
8/10 不錯
ANDREA
商務旅客
2025 年 3 月 16 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
ANDREA
於 2025 年 3 月住了 3 晚
8/10 不錯
Cindy
2025 年 3 月 14 日
讚好:職員與服務和住宿狀況
Cindy
於 2025 年 3 月住了 2 晚
8/10 不錯
Kerrina
2025 年 2 月 22 日
讚好:整潔度和職員與服務
不滿:住宿狀況
Great location - walking distance to so many popular restaurants, markets, the lake and attractions. Staff and service were amazing! The only thing letting down this property is the mould. Our room had significant water damage and it had been painted over. The paint was peeling from the walls and you can smell the damp mould smell. I suffer from allergies and they flared right up staying here. Probably wouldn’t stay there again, only due to that.
Kerrina
於 2025 年 2 月住了 4 晚
10/10 優異
TAKUMI
2025 年 1 月 5 日
讚好:整潔度和職員與服務
TAKUMI
於 2025 年 1 月住了 3 晚
10/10 優異
David
2025 年 1 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
David
於 2025 年 1 月住了 2 晚
6/10 一般
真實旅客
2025 年 1 月 1 日
讚好:整潔度和客房舒適度
Bit disappointing
A bit disappointi g. The breakfasy wasnt very good and the staff didnt seem particularly well frained. The location is good but the rooms are a bit small and noisy. A good spot but needs a bit of sorting out.
真實旅客
於 2024 年 12 月住了 3 晚
2/10 很差
PREM
商務旅客
2024 年 12 月 7 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
I will never recommend this place to stay. It’s terrible place not clean bed was stinky.
Hallway was 2 feet wide not enough space to walk with your luggage.
We booked family room and they didn’t have it they didn’t have it . Pls don’t rust there reviews for 0 star hotel.
Never stay here