The photos of the hotel tell themselves - gorgeous and chic hotel well located in the heart of Hanoi Center. But what we can get more from experience is that they have a wonderful team providing excellent service! From the hotel to the restaurant and to the spa, all staff are providing the best service. Special thanks to Anh Dang who makes wonderful arrangement to celebrate my fiance's birthday weekend, and he is really kind to allowing us a late check-out so that we can enjoy until the last moment before we have to leave for the airport in late afternoon. This was the first time we spent so much time at a hotel during a trip!