I never write reviews, but I have to say they have the friendliest, most helpful staff that I've ever encountered in the service industry! They were great from the moment we arrived to the day we left. They were very accommodating to our special needs!
真實旅客
於 2024 年 10 月住了 1 晚
10/10 優異
真實旅客
2024 年 11 月 30 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very welcoming and friendly reception staff especially Anna who we will never forget. The rooms were of a good standard and the breakfast was excellent. The hotel was in a good location close to many sightseeing spots.
真實旅客
於 2024 年 10 月住了 3 晚
10/10 優異
真實旅客
2024 年 11 月 14 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The facilities and location were wonderful for someone entirely new to Hanoi. The hotel was very accommodating for travelers. The staff in particular was incredibly friendly and helpful in small things, offering advice about the city, giving food and drink suggestions, and in booking sight seeing excursions.
真實旅客
於 2024 年 9 月住了 3 晚
10/10 優異
真實旅客
2024 年 11 月 11 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2024 年 9 月住了 1 晚
10/10 優異
真實旅客
2024 年 11 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2024 年 9 月住了 1 晚
10/10 優異
真實旅客
2024 年 10 月 27 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent customer service.
真實旅客
於 2024 年 9 月住了 3 晚
10/10 優異
真實旅客
家人同遊
2024 年 10 月 23 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A great few days in Hanoi. centrally located hotel with very comfortable beds
真實旅客
於 2024 年 9 月住了 3 晚
10/10 優異
真實旅客
2024 年 10 月 6 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2024 年 9 月住了 1 晚
10/10 優異
真實旅客
家人同遊
2024 年 10 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly and helpful staffs. Anna at front desk is always smiley and gave tips on food and places to go. We were pleased with breakfast choices made upon ordering and the setup of fruits platter and juice! Rooms are tidied timely as well.
真實旅客
於 2024 年 8 月住了 3 晚
10/10 優異
真實旅客
家人同遊
2024 年 8 月 6 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I thought the location was great, as it was ver central. in addition I truly enjoyed the staff who were friendly and always accommodating any request.
真實旅客
於 2024 年 6 月住了 1 晚
10/10 優異
真實旅客
2024 年 7 月 25 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I believe the key to my overall experience was the fact I had a room with the balcony.
真實旅客
於 2024 年 6 月住了 3 晚
10/10 優異
真實旅客
2024 年 6 月 28 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The location is fantastic and the staff are amazing. Very helpful and so friendly. I felt very welcome and looked after the whole time I was there.
真實旅客
於 2024 年 4 月住了 1 晚
10/10 優異
真實旅客
家人同遊
2024 年 6 月 8 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Our second stay at the property (it was so lovely the first time we wanted to return). The staff were again wonderful and so friendly. They all take so much pride in making sure that every guest is happy and are always on hand to help. The location is perfect in the middle of the Old Town yet the room was quiet at night. We would recommend this small, personal hotel to anyone wanting a stay in Hanoi Old Town and I feel that the nightly room rate is very reasonable.
Lovely staff! they are very attentive to details and super helpful.
真實旅客
於 2024 年 2 月住了 1 晚
10/10 優異
Ming
家人同遊
2024 年 1 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
You can buy food everywhere and all the top rated food recommendations were within walking distance.
*Clean rooms
*Pick up area for the Haling Bay tour
*Friendly and very helpful staff
(-) Breakfast is at the sister hotel which is only 2 minutes walk but we didn't mind it as it has a view of the City :) ..
Ming
10/10 優異
真實旅客
2024 年 1 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
工作人员很友好,英语和中文都很好。 酒店还提供许多价格优惠的旅游服务。
真實旅客
於 2023 年 12 月住了 1 晚
10/10 優異
真實旅客
2024 年 1 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
安静的酒店,位置便利,去镇上的任何地方都很方便。 美味的早餐和友好的工作人员。
真實旅客
於 2023 年 12 月住了 1 晚
10/10 優異
Fung
2024 年 1 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Walking distance to nearby local street food, restaurant and also the ho kiem lake. Even located in the busy street, but the hotel is surprisingly quiet where i stay at 2nd floor. Serve good breakfast with omelette, pho, fruit, bread, light salad, and few dishes that different in everyday. Clean hotel with everyday room cleaning services.