8/5 入住 This room was reserved for Vietnamese friends. In the evening, Vietnamese friends told the counter that there was no air-conditioning. The current service staff said that they had to give them an electric fan. There is no need to change the house. This is simply bullying your locals. It’s so expensive for one night. It’s treated like this, it’s dumbfounding.
真实旅客
2019 年 8 月入住 1 晚
10/10
真实旅客
2019 年 8 月入住 1 晚
8/10
床睡起來很舒服,但硬體設備舊了一些,洗手槽的排水蓋無法打開,
CHING CHUN
2019 年 8 月入住 1 晚
10/10
前台服務態度客氣
CHING CHUN
2019 年 7 月入住 2 晚
10/10
真实旅客
2019 年 6 月入住 1 晚
10/10
Kit Ling
2019 年 1 月入住 1 晚
8/10
The location is not closed to the shopping area, but, the room is clean and tidy.
Man
2019 年 1 月入住 2 晚
10/10
very good we enjoyed stay over there. Nice and helpful staff. Big room.
Top Roof bar has pretty nice view.
A little bit away from the Hanoi center, get the Grab always !
The service is good but hardware is not as good as before still Sofitel. I prefer the sofitel period of time.
Chan Lu
2018 年 7 月入住 1 晚
10/10
真实旅客
2018 年 7 月入住 3 晚
8/10
Have to cancel the booking of a day trip due to adverse weather. It was after hour when I had no choice but to seek help from the conceiage. Great thanks to the staff I received full attention and the matters were resolved efficiently.
The swimming pool is quite big when comparing to other hotels (not those resorts). The hotel itself is quite old. The bed (twin beds room) is quite small tho.The foods at The Summit & Song Hong Bar are really tasty.
In general, is ok.
真实旅客
2018 年 3 月入住 3 晚
8/10
It was a comfort stay with Pan Pacific Hanoi, the staff, made the impression of the hotel, are both discipline and friendly.