"Lovely staff! they are very attentive to details and super helpful."

"front desk 劉紅草 is fantastic, with sweet smile. she show me great hospitality. she provide very useful information."

"The weather in Hanoi is hot in April and I'm glad I chose to stay at L'HÔTEL du LAC Hanoi for three nights. The hotel lobby manager helped us solve everything and added very pleasant memories to my trip^^ I highly recommend staying here when traveling to Hanoi. It is a high-end hotel with a spa, ..."

"Extremely happy with this hotel! Very good location as it’s in the middle of old quarter! Room - Junior Suite is great, with bath tub and good shower facilities. Staff are sooo friendly, breakfast has good choice and they all remember you! Very good English proficiency! Spa is amazing, gooood price ..."

"Excellent service. Ms Joelene Do is particularly great in helping us line up our various day trips; unfailingly efficient and helpful."

"Excellent in every aspect. Staff are welcoming and friendly, especially Eddy. Decor is updated and room is clean and spacious. We stayed on 7/F so we couldn't hear any noise from the outside when the balcony door is closed. The rooftop bar is stunning. Wide choice for breakfast as well. Would recommend ..."