Hanoi Hapulico Complex Hotels

"Excellent place "

"I was very impressed by the outstanding service from everyone at this hotel. They were all helpful, kind, and went out of their way to make me feel at home. I was full of questions about places to go for food, entertainment and more. They never felt frustrated with my inquiries, and it made for one of the more pleasant stays at any hotel I've been to. The establishment is 'dated', as in older. But the older hotels have much larger rooms than usual. It was clean, and that's important. Water pressure for the shower was good, too. "

"Was not given the same apartment that was shown on the pictures. First when messaged the number, they denied having my booking also and had to go through hassle to get exact location also. There were mold on the curtains and one of the room was very small and barely walkable "

"Beautiful view and convenience! "

"Good "

"The hotel was amazing. Check in was very smooth and the breakfast was great. They even helped me book a taxi back to the airport. Hotel receptionist Giang was very helpful. "

"The nicest staff and very helpful! They were nothing but amazing."

"The staff truly made my stay enjoyable. I visited to celebrate a birthday, but the day came and went without any special acknowledgment from the hotel—no small gesture like a slice of cake or a card, which was a bit disappointing. That said, the overall experience was still worthy of four stars. A special mention to Trang in the F&B department, who was outstanding and made a real difference to my stay."

"Clean, professionally run hotel. Corporate in a good way. Good staff. Good room. Great hot water. Very good pool. Lots of nice Japanese touches. Right near Pizza 4p and some good convenience stores. Very quiet. Recommended. "