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"Excellent assistance from the staff. Great Breakfast."

"Highly recommended! Well designed & comfortable rooms, nicely appointed, Onsen on the 12th floor. Located in a mini-mall complex by the train station with a large multi-story parking, and many options to have breakfast, lunch and dinner. Plus a specialty food market on the ground floor In short an excellent choice in Wakayama. Easy bus access or 20min walk to the castle and museums "

"Very nice. Clean and quiet. Staffs are super friendly and helpful. Perfect location "

"Clean hotel and Friendly staffs"

"Clean room. Family friendly. Nice Staff."

"Great place to stay. Clean "

"All facilities were exactly as described, clean and functional."

"Very nice staff and clean room "

"It is a very new hotel, new concept of hotel management, so we are old age learning new way of hotel staying ! :) Remember this hotel is 10am checked out , I didn’t notice it … so we ere a bit late to checkout, but the lady in charge is very friendly and helpful, very polite too ! All in all, the hotel provides us a clean and safety environment! Happy stay ! Thank you !"