Booked 2 rooms, both rooms were very dirty, toilet was clogged, fire alarm went off three times during the 5 night stay (no EMS response) Towel holder hanging off wall. 2nd room was not in any shape to be rented. The smell of animal urine was insane. Dealing with front desk was awful, finally switched 2nd room after numerous run arounds. Would not let me leave a message for Property manager or regional MGR. Property is not kept up with, side door not secure and falling off hinges, pool was unsafe and inoperable, PTAC holding water smelling like mildew/mold. I actually do this for a living. 6000 units, I will be speaking with corporate. I expected a discount for dealing with all these short comings but instead, I got someone that kept saying they were new to the job and didn’t know how to reach anyone. I do hope someone reaches out to me to make this better.