水星哈特菲爾德橡木酒店

3 星級住宿

Mercure Hatfield Oak

選擇日期查看價格

評價

7.4 分，滿分 10 分，
不錯

人氣設施服務

  • 包車位
  • 免費 Wi-Fi
  • 餐廳
  • 供應早餐
  • 商務服務
  • 酒吧

客房選擇

可用嘅客房篩選條件
正在顯示 4 種房型 (共 4 種)

載入所有標準客房, 1 張標準雙人床的相片

客房

標準客房, 1 張標準雙人床

8.4 分，滿分 10 分
很好
(5 則評價)
  • 226 平方呎
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張標準雙人床

載入所有標準客房, 2 張單人床的相片

客房

標準客房, 2 張單人床

  • 226 平方呎
  • 可容納 2 人 (按實質預訂人數入住)
  • 2 張單人床

載入所有普通套房, 1 張特大雙人床及 1 張梳化床的相片

客房

普通套房, 1 張特大雙人床及 1 張梳化床

  • 280 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

載入所有Privilege, 客房, 1 張特大雙人床的相片

浴室

Privilege, 客房, 1 張特大雙人床

  • 280 平方呎
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床
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關於鄰近區域

哈特菲爾德的水星哈特菲爾德橡木酒店在市中心內。哈特菲爾德宮及沃特福德競技場同為文化名勝；而區內熱門景點還包括愛爾斯翠電影製片廠及赫特福德郡動物園。倫敦華納兄弟影城遊覽不容錯過！瀏覽我們的哈特菲爾德旅遊指南
地圖
Roehyde Way, Hatfield, England, AL10 9AF

附近景點

  • 倫敦華納兄弟影城遊覽
    倫敦華納兄弟影城遊覽
    23 分鐘車程 - 20.6 公里
  • 哈特福郡大學
    5 分鐘路程 - 0.4 公里
  • Hatfield Leisure Centre
    16 分鐘路程 - 1.4 公里
  • The Galleria 購物中心
    2 分鐘車程 - 1.7 公里
  • 奈柏華茲宮
    24 分鐘車程 - 19.2 公里

交通資料

  • 韋爾漢姆格里站：3 分鐘車程
  • 魯頓機場 (LTN)：35 分鐘車程

餐廳

  • McDonald's
    2 分鐘車程
  • McDonald's
    5 分鐘車程
  • Nando's
    3 分鐘車程
  • Caffè Nero
    4 分鐘車程
  • The Harrier
    8 分鐘路程

住宿資料

水星哈特菲爾德橡木酒店

  • 位於哈特福郡大學附近的酒店
  • 水星哈特菲爾德橡木酒店鄰近The Galleria 購物中心及哈特菲爾德宮，並有乾洗/洗衣服務、酒吧和會議場地等設施服務。住宿店內餐廳有供應早餐和晚餐。住宿提供房內免費 Wi-Fi。
  • 其他設施服務還有：
    • 免費自助泊車
    • 自助早餐 (收費)、電動車充電站、櫃台夾萬
    • 宴會廳、水機、洗衣服務
  • 客房特色
  • 85 間客房全部都有提供免費 Wi-Fi等設施服務。
  • 其他客房設施服務包括：
    • 浴室有花灑/浴缸組合和免費梳洗用品
    • 平面電視，提供衛星頻道
    • 資源回收、咖啡機/沖茶器和每日清潔服務

類似住宿

住宿入口
彗星倫敦哈特菲爾德酒店
Hatfield
  • 包車位
  • 免費 Wi-Fi
  • 餐廳
  • 空調
9.0 分 (滿分為 10 分)，卓越，453 則評價 篇評價
現售 HK$605
合共 HK$725
連稅及其他費用
11 月 8 日 - 11 月 9 日
彗星倫敦哈特菲爾德酒店
比較類似的住宿

常見問題

水星哈特菲爾德橡木酒店是否寵物友善住宿？

否，此住宿僅接待輔助動物。

水星哈特菲爾德橡木酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

水星哈特菲爾德橡木酒店的登記入住時間是？

登記入住開始時間：14:00；登記入住結束時間：任何時間。

水星哈特菲爾德橡木酒店的退房時間是？

退房時間為 11:00。

水星哈特菲爾德橡木酒店位於哪裡？

此酒店位於哈特菲爾德市中心，距離哈特福郡大學和The Galleria 購物中心不到 2 公里。哈特菲爾德宮和愛爾斯翠電影製片廠亦位於 15 公里內。

我可否免費取消預訂，並獲發全額退款？

是。此住宿的指定房價計劃可免費取消，提高旅遊彈性！有關任何豁免條款或相關規定的詳情，請瀏覽我們網站上的住宿取消政策。

評價

水星哈特菲爾德橡木酒店的評價

7.4

不錯

7.8

整潔度

7.2

地點

7.8

職員與服務

7.2

住宿狀況
10 分評分，優異；435 則評價中有 100 則
8 分評分，不錯；435 則評價中有 179 則
6 分評分，一般；435 則評價中有 87 則
4 分評分，欠佳；435 則評價中有 43 則
2 分評分，很差；435 則評價中有 26 則

評價

真實評價

8/10 不錯

讚好：整潔度和職員與服務
Location was good.
於 2022 年 8 月住了 1 晚
真實評價

10/10 優異

讚好：整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay. It was nice and quiet when we stayed. Room was lovely and bed was comfortable. I’d definitely recommend.
於 2022 年 2 月住了 1 晚
真實評價

4/10 欠佳

不滿：整潔度和住宿狀況
This hotel is old and run down. The room had a strange smell, carpet was dirty and the limescale on shower door was disgusting. The most annoying thing was the shower pipes next door was so loud it woke me up hours before i needed to get up. Restaurant staff lovely and food was nice but the hotel is not worth the price.
於 2020 年 2 月住了 3 晚
真實評價

2/10 很差

不滿：職員與服務、設施服務和住宿狀況
The property was nice at reception but when we went to the room, it smelt of damp, one of the windows did not fully close so to keep the cold out we had to put tissue around it, the carpets are dirty with stains. the bathroom had visible dirt built up around the wall and mould around the bath. There were towels given to us that were once white and no large bath towel size but hand size. 2 towels in total. We asked for more towels and one of the towel had blood on it! We went to ask later for another toilet roll as there was a half used in the room upon arrival- shocking! The soap dish had rust on it. The staff made no effort, poor customer service and quite arrogant. I would not recommend.
於 2020 年 11 月住了 1 晚
真實評價

4/10 欠佳

不滿：整潔度和職員與服務

Confusion at checkout, otherwise good.

Had a perfectly pleasant stay, but this was marred by the experience during and after checkout. I had ordered drinks at the bar, and also some food on the evening of my stay, and had these charged to the room. On checkout, I was only charged for the drinks, and I mentioned that I had also had some food items to pay for. I was told by the reception staff on duty that those items weren't on the system, and as the service during my stay "hadn't been very good" (their words, not mine. I was happy with the service!), those items would not be charged to my card. I paid for the drinks, checked out, and went about my day. About two hours later I git a call from the hotel, and was told that I would have to pay for the food items. I told them that I had been told that there would be no charge for these, as that is what I was told when I checked out. I repeated this information twice more, and the call ended. Ten minutes later, the same person called again, and we had the same conversation. I was not happy about this at all, and ended the call after again explaining the situation. I have not heard back since, but I have not been left with a very positive experience of this hotel.
於 2022 年 10 月住了 1 晚
真實評價

4/10 欠佳

不滿：整潔度、職員與服務和住宿狀況
The first staff I dealt with had poor customer service skills. She looked like she didn’t want to be there, looked like she was forced !! If you don’t want to work please don't simple! I complained about how the room had a weird smell and the bed sheets had stains .. she was reluctant to move me .. but moved me to the room next door. Although it had the same smell I was reluctant to complain again as I did not want to be called a “Karen”!! The room was worse than the one before.. as the towels had yellow stains on them, the shower and bath gels had been used, the bath mat had been covered by a towel on the rail (it looked filthy), the bath had mould marks around, The floor had hair near the toilet and the sink, both the quilt and the bed had hair on them. The floor was not swept as it had mud stains. Instead of cups, plastic cups (similar to those of Costa or Starbucks) were displayed for tea but to make things worse they had been used and washed ( you could literally see the coffee stains on them). The kettle had limescale on the lid like its never been cleaned. I was so scared to have a shower and I couldn’t wait to move to another hotel. I m not making this up and one of my friends was a witness to all... I couldn’t handle it, I therefore booked myself to a more cleaner and reliable hotel for 4 more nights Hatfield as soon as I could. Never again will I ever book this hotel .. its not personal its just poor service. I took pictures as evidence lol
於 2020 年 11 月住了 2 晚
真實評價

6/10 一般

讚好：整潔度、職員與服務和客房舒適度

as goog as his reputation generally

clean and good wifi condition in the hotel.
真實評價

8/10 不錯

讚好：客房舒適度
不滿：整潔度和住宿狀況

Tired, Dated and not not spotless

The hotel is very tired and really needs a refresh. Cleaning was also not great. I had lots of long thick dark hairs on my bathroom floor on my visit.
於 2022 年 12 月住了 1 晚
真實評價

6/10 一般

不滿：住宿狀況
Decent stay for three star hotel but the bathroom heater wasn’t on when I went into the room and the temperature was in the minus,bathroom door was also damaged..No draught beer on sale at the bar,no butter or sugar at breakfast..One night only..it was ok
真實評價

4/10 欠佳

讚好：職員與服務
Very chaotic. Receptionist was smiling and helpful, despite clearly having to put up with a total mess backstage. Duty manager was neither on duty nor even onsite or anywhere nearby. Computer had gone down on check in, and they could not program the room keys without it, so all that happened was the queue got longer and longer as no-one could get to their rooms. No sign of a backup plan, either. It's an old tired hotel, smeggy corridors and dilapidated fittings in many places. My room was not too bad - nice new-looking bathroom and comfortable bed. But seriously loud sucking and blowing noises from the sewage pipes every time another room flushed their toilet, enough to wake me several times in the night. Finally after checking out and leaving, they called me to try to claim I'd eaten in the restaurant. Firstly why did this not show when I was checking out? And secondly, I hadn't eaten there, so what was going on? Faulty computer system again? It was a shambles - I'd have to be feeling desperate before going there again.
真實評價

4/10 欠佳

不滿：整潔度
Tables at breakfast were not cleared No free clean tables. Everyone had dirty plates on them. no clean plates run out of orange juice. Coffee took a long time
於 2022 年 11 月住了 1 晚
真實評價

6/10 一般

讚好：整潔度和職員與服務
Nobody informed regular hotel guests that a giant party was going to be happening during our stay. The regular food and bar service was closed to regular guests unannounced. The party guests were loud, belligerent, and drunk because they were over served. There were multiple under-aged kids drinking alcohol in the lobby. The noise level made it impossible to rest or even just simply enjoy watching television. They are understaffed to handle that many people and their staff is untrained in dealing with a large intoxicated crowd. When I tried to address the issue with the staff they appeared frightened, confused, and unable to address the drunkenness going on. Some of the party guests became rude and threatening. We had to lock ourselves in our room afraid to venture into the hallways or lobby due to this loud, drunken, abusive, and threatening group of out of control partiers.
於 2022 年 10 月住了 4 晚
真實評價

2/10 很差

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Never Again

Started with over a 5 minute wait before someone appeared to check us in, went up to room which was like an oven as there was no AC and the windows were closed. Went into the bathroom and lifted the toilet seat which promptly fell on the floor, I had to secure the 'bolts' back in. The bathroom had an odd assortment of three different types of shampoo but nothing else apart from 2 plastic cups (see photo). Their was coffee and a couple of different types of tea bags, but no biscuits and we had to sleep with the window open which was very noisy due to the traffic on the A1M. Breakfast was chaos, waiting around for food/coffee/juice to come out to the buffet, I felt sorry for the two ladies working their as they were totally rushed off their feet and really doing their best, in fact the hotel should be grateful to them for their efforts. When we left the hotel there was no one at the desk again to mention all of this and so we simply left the keys on the counter. The whole experience was bad from start to finish and we will certainly not be staying there again nor recommending it to friends.
於 2022 年 8 月住了 1 晚
真實評價

6/10 一般

讚好：整潔度、職員與服務和設施服務
Room very basic, bed felt small but was comfortable. Nice and clean. Hand basin tap can only be used on low as it was too powerful for the small sink and flooded. The night we stayed was particularly hot. No air con in rooms and no fans available, that made for a bad nights Sleep.
於 2022 年 7 月住了 1 晚
真實評價

6/10 一般

Served a purpose but noisy and very impersonal
於 2022 年 7 月住了 1 晚
真實評價

2/10 很差

讚好：整潔度
不滿：職員與服務和住宿狀況

Missing Shower

I booked this room for a colleague attending an important meeting the following day. The reviews were good and images were equallyvas goid so felt like a good choice. I was majorly disappointed and embarrassed to find out that there was no shower in the room as it had been taken away along with the shower screen. Having checked in kate due to travelling my colleague raised the concern butbwas told there was nothing that could be done as there were no spare rooms. A room the following morning was made available for a shower. I find this really disappointing, if id booked a budget hotel id expect a lesser standard. I think the fairest solution to be a full refund from the hotel. I await your response.
Shower
於 2022 年 6 月住了 1 晚
真實評價

10/10 優異

讚好：職員與服務、設施服務和住宿狀況
Excellent for the price!
於 2022 年 5 月住了 1 晚
真實評價

4/10 欠佳

讚好：整潔度、職員與服務、設施服務和住宿狀況
de kok mag eens een deftig gesprek krijgen want zijn gerechten waren te hard gebakken, te droog en hard vlees, herbakken croissants die steenhard zijn, platgekookte frieten, viel deze keer echt tegen. veel te duur betaald voor het eten dat ik kreeg.
於 2022 年 4 月住了 4 晚
真實評價

8/10 不錯

Lovely hotel, friendly staff and lovely rooms. However bathroom was slightly dirty on arrival
於 2022 年 4 月住了 2 晚
真實評價

2/10 很差

不滿：職員與服務、住宿狀況和客房舒適度
Man behind the desk. Wasn’t very helpful on arrival. We paid £20 for breakfast.. To get cold streaky
於 2022 年 3 月住了 1 晚
真實評價

8/10 不錯

讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2022 年 2 月住了 2 晚
真實評價

10/10 優異

讚好：職員與服務、住宿狀況和客房舒適度

Okay for a night

I stayed for just a night but the hotel is a bit old and i think needs a bit of upgrade.
於 2022 年 2 月住了 1 晚
真實評價

10/10 優異

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Room is clean and nice.
於 2021 年 9 月住了 1 晚
真實評價

4/10 欠佳

不滿：整潔度、住宿狀況和客房舒適度

Needs an update badly

Not the best in terms of condition, one pillow cushion on both sides, old appliances, no climate control system, old TV, not modern at all, poor quality carpets, not the cleanest. Presentation - 6/10
於 2021 年 9 月住了 1 晚
真實評價

8/10 不錯

讚好：整潔度、職員與服務和客房舒適度

Comfortable stay, would benefit from a refresh

Hotel was in an easy location to get to with free parking. The rooms and bed were comfy, great service. Some areas of the hotel could do with an update though compared to other Mercure hotels I’ve stayed in.
於 2021 年 8 月住了 1 晚