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“The location is convenient and the room is comfortable. By comparing with our last experience, the ventilation system in the bath room has been improved. Suggested to use hand wash rather than soap which will be more appropriate to meet recycling purposes.”

“Very nice”

“Helpful staff good service”

“2nd time staying here, really happy with the size, cleanliness and comfort the room. It’s far from central London but is easily accessible by bus and tube (Hayes and Harlington or Hatton Cross station). I have purchased breakfast this time, like it with plenty of healthy options, they’ve a la carte items like pancake, omelette, but I didn’t try. Gym and spa are amazing, top notched. However it only opens at 8am on Sunday. Very likely to stay there again when I’m in London next. ”

“Great hospitality and reception ”

“Clean room, helpful staff. Flexible and understanding.”

“The front desk receptionist was covert helpful in giving outbound and inbound directions out into the city. He was very patient as this was our first time in London and he went above and beyond. I did not catch his name but he is an elderly man with glasses. Overall the hotel was clean and had everything you needed for the price. Our bathroom also unfortunately kept leaking water and we had to place lots of towels. ”