「The staff were really good with an exceptional personal touch.
They knew me by name, not room number. My husband was unwell on the first night and I had dinner on my own, the next day they put themselves out to ask after my husband and that ment a lot.
Lovely hotel seeped in history and the choice of decore certainly doesn’t let the property down.
The museums were closed due to refurnisment so gives us a very good reason to return.
Lovely」
「Mijn 2de keer dat ik heb een overnachting geboekt hier. Mooi schoon kamers. Geweldig pub met lokaal bieren. Geweldig eigenaar en medewerkers. Heel vriendelijke lokale mensen en 5 minuten lopen van het stad centrum. Engels ontbijt van de hoogste niveau voor 9 1/2 pond. Mooi beer garden en gratis parkeren voor gasten. Top top locatie en niet duur.」
「Nobody told me there's activity beside Hotel. All road block and we can't access to hotel after dinner. The road resume almost at 10pm and we spend 2 hours wait outside. Its troublesome to my family. I must complaint to IHS office for the negligence of Hotel staff.」
「Room clean & had basic facilities available. No heating control available in room. Parking is available but spread out & difficult to find at times. Lots of steps to some rooms & around the grounds mean it’s difficult for people with mobility issues. The catering arrangements are ok with the Queens cafe food good but limited choice, seating feels like you are sitting in a corridor due to the open plan design. Breakfast buffet is ok but not very hot food & no tea available, with very limited...
「Norma was absolutely wonderful, helpful and efficient. The accommodation was clean and tidy, shower was great. Breakfast was well varied and tasty. Evening meal was excellent. Bar and staff were good. Will be visiting again 😊」