Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This unit at Stillwater at the Shores is very nice. High end features and appliances, beautifully decorated. Great location between Heber and Park City. Yet the amount of pet hair in the unit is unacceptable. We rented on VRBO, where this listing states 'no pets.' We are not pet lovers/owners so we figured a unit that doesn't allow pets would be great for us. However, the owners obviously have pets as there are pet bowls in the bathroom and dog food in the cupboard. And the unit is covered with hair. The couch had a slip cover on it that was ripped and covered in hair, so you couldn't even enjoy the nice couch shown in the photos. Although the unit looks clean, just walking around stirs up all the hair. Hair was on the backboards of the beds, on the pillows even though the sheets were clean, anything you set down got hair on it including cell phones charging on the nightstands. When we arrived there were issues with cleanliness of the toilets and lack of paper supplies promised, but the maintenance group was outstanding. They immediately brought supplies and were great to work with. The location was perfect, but don't expect a view. You are basically looking at construction all around you of additional units. The underground parking is fantastic and the instructions to access everything were spot on. It is a very nicely appointed unit, if you are a pet lover and don't mind pet hair on all your clothing then this is the place for you. The owners need to put a disclaimer that they have pets even though they don't allow them.