Swindon Heelis Hotels

"Cozy clean room and super friendly staff!"

"A lovely breakfast , first class!"

"Rooms were clean, spacious and recently updated, as was the rest of the hotel. EV charging parking beneath the hotel was really useful and a nice surprise as it wasn’t listed in the property details. Lifts in the hotel however were very poor with long queues and very slow, seemingly random responses when called. Many guests gave up and hauled luggage up and down multiple flights of stairs. Room key system also had issues on the morning of departure with multiple guests being unable to re-enter their rooms after breakfast (ours was reset 3 times in succession) and this was compounded by guests having to wait an age for the lifts. "

"I have stayed at this hotel a few times. The rooms are spacious and always very clean. I find the beds are very comfy. Always have a good night's sleep. Each time I have stayed here it has been very quiet at night, no noise from other residents which is nice. Staff are friendly and helpful. Good facilities to use. Nice restaurant and good food. I would highly recommend this hotel."

"Everything was fine except for the pervasive smell of pot smoking "

"Hotel itself was clean and maintained well. Bathrooms were nice and clean as well. My issue with this hotel is that I booked and paid for a room that had 2 single beds and a double bed. When checking in I was informed that it was hotel policy that only 2 adults per room and given a room with a single bed and a double bed. My friend had to book her own room on the spot because of that yet the website and booking company never stated there was a 2 adult per room policy. "

"The kitchen had a cigarette smell; perhaps the curtains had not been cleaned or changed. Sheets were clean, but the dishes and general cleanliness were not good. Location was okay. "