Heilongjiang Family Hotel

"Staff were friendly and helpful. Good spread of breakfast. Very near to the Shanghai Street Metro station, Songhua river and eateries. "

"I arrived at this hotel at 2am, Saturday, Demember 19th. I had made a booking through Hotels.com. It was freezing cold outside, and I was very much looking forward to getting to my room. However, when I got to the front desk, the receptionist called the manager and then told me I couldn't stay. She was obviously embarassed about the whole situation, and apologised. When I asked to know why, she told me through a translation app, and I quote: "Oh, we welcome foreign friends, but it's a special...

"객실 담배냄새 때문에 많이 힘들었음"

"Vivo en China y conozco sus debilidades y este hotel es muy recomendable."

"I would definitely recommend this hotel to a friend. The staff don't speak English so if you are going to stay here be prepared to have Google Translate available whilst speaking with the staff. Otherwise the stay was quite comfortable and they let us check in quite early and check out quite late."

"При бронировании 2 номеров на вашем сайте с банковской карты было снято с каждого по 308 юаней (всего 618). Я позвонила 11 июля вашему сотруднику он не смог объяснить кем сняты деньги. В гостинице в Харбине мне их не вернули и в счет не включили. Посоветовали обратиться к вам. "

"Our stay at the Holiday Inn Mudanjiang was very nice. The staff are amazing, especially Zhang Dan in the restaurant at breakfast service, and Xu Xiao Yu and Wang Nan on reception. We highly recommend this hotel."