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Alpine Crest Resort的評價

2.5 out of 5
Alpine Crest Resort
273 Carrie Cox Dr, Helen, GA

評價

7.2

不錯

10 分評分，優異；51 則評價中有 15 則" "
8 分評分，不錯；51 則評價中有 14 則" "
6 分評分，一般；51 則評價中有 11 則" "
4 分評分，欠佳；51 則評價中有 4 則" "
2 分評分，很差；51 則評價中有 7 則" "

7.2/10 

整潔度

6.0/10 

設施服務

5.6/10 

住宿狀況

5.4/10 

環保程度

評價

6/10 一般

Richard

Needs updating and better standards
於 2023 年 10 月住了 2 晚

2/10 很差

Carissa

家人同遊
不滿：整潔度、設施服務和住宿狀況
Before we came up, we called and asked if the amenities like the indoor pool and spa were functioning and was told they were. We arrived on a Saturday to a broken handicap ramp and a closed office and directions to the box with our room key and instructions that if we have more than one vehicle we had to call and register the car with the office and park in a certain spot. We never heard from anyone but luckily our second vehicle didn’t get towed. Everything was very outdated and the bathtub jets did not work. We went to the indoor pool where that ramp was closed off/rotted away too. The “heated” indoor pool was like cold bath water. The jacuzzi was out of order. We went to the game room and everything there was out of order and broken. We reached out to management several times and never heard back. We called Expedia to ask for help and was told the office staff flat out refuse to make this right. Their answer was that we didn’t call - but we left a voicemail the first night and then Monday (when we checked out) was Christmas Day and no one was working. I absolutely would never stay here again.
於 2023 年 12 月住了 2 晚

8/10 不錯

Kay

讚好：整潔度和客房舒適度
Great rental!
Location is perfect! The room we had was alittle outdated but didnt hinder anything! Price was very reasonable too! We would definitely rent again.
於 2023 年 12 月住了 2 晚

2/10 很差

jolene

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Old very old
於 2023 年 12 月住了 2 晚

10/10 優異

Kelsey

於 2023 年 10 月住了 2 晚

8/10 不錯

Edan Donald

於 2023 年 12 月住了 2 晚

4/10 欠佳

Samantha

不滿：客房舒適度
Subpar.
Subpar. Outdated. The view was lovely but the property was so outdated and uncomfortable. The bathtub was a large selling point for us and it did not work. Water heater couldn’t even handle an individual shower. There was no water pressure and the shower heads were disgusting and clogged. Itchy old blankets. When I tried to contact the property they had already closed and never returned contact. The view was nice, far from the city life. Was just average to subpar. Nothing outstanding. Won’t stay there again. Don’t recommend for comfort.
於 2023 年 12 月住了 2 晚

2/10 很差

Clevie

家人同遊
No wifi or any internet / phone service was terrible. Was not informed the driveway was so steep and hair pin turns going up and a very narrow one-way down. Asked to clean everything before check out or would be charged extra. Booked 2 days, left after the first night.
於 2023 年 12 月住了 2 晚

10/10 優異

Leanne

讚好：整潔度和住宿狀況
於 2023 年 11 月住了 2 晚

6/10 一般

David

家人同遊
It was a good experience. Location was great. Units are a bit dated, could use some updating but they were clean.
於 2023 年 11 月住了 2 晚

8/10 不錯

Ana (hialeah)

於 2023 年 11 月住了 4 晚

4/10 欠佳

Robert

於 2023 年 10 月住了 2 晚

8/10 不錯

Hannah

家人同遊
讚好：整潔度和客房舒適度
Old but okay.
The pool was closed for maintenance but appeared to be fine. You must empty your own garbage, strip the bedding, and collect all the towels for the staff before you leave. You could not walk downtown quickly, so you still had to pay for parking downtown. There is no handicapped accessible entrance to the "clubhouse" or the office. There is only parking for one car unless you are willing to let the end of one vehicle stick which we were. The whirlpool tub was old, had rust, and an unknown hole that looked like a jet had broken out previously. Insulation was falling out of the roof in the parking area.
於 2023 年 11 月住了 3 晚

6/10 一般

Marnie

家人同遊
不滿：整潔度
Yeah, probably never again
Wow, where to start? The location was pretty good, but one toilet didn't flush, a sink didn't drain, the mattresses were lumpy, and everything looked pretty old and dated. The road, though. Holy smokes, that was scary! A narrow, windy, one lane road went up to the rooms and was terrifying. We really thought our lives were in danger. The sliding doors did not look and all the blinds were broken so light came in all night. The doors definitely didn't feel safely locked, so I was glad I brought additional safety gear. It was inexpensive, which is good, but I have never had to gather my own trash and take it to the dumpster. So yeah.
於 2023 年 10 月住了 2 晚

6/10 一般

Oliver

伴侶同遊
讚好：整潔度和設施服務
Pretty great place for the money. Got a good view and plenty of family space. I loved the woods and nature right at the back of our property. Was some spiders hanging around but lady at the front desk was very very clear concise and gave good instructions. Also have good recommendations!! Thanks guys
於 2023 年 10 月住了 2 晚

8/10 不錯

Deborah

多人同遊
讚好：設施服務
As I totally enjoyed being in Helen, GA and Alpine Creat was so quaint, I think it could use a little sprucing up. Tons of spider webs with huge sliders outside the windows on the deck. The doors to the deck didn’t lock at all, which left me feeling somewhat unsafe. Overall I would totally recommend this place not hope the owners take a little more care with the property.
於 2023 年 10 月住了 3 晚

6/10 一般

Theresa

伴侶同遊
Resort is run down and dated. Needs better up keep. Water stains on ceiling. Smells old and musty.
於 2023 年 10 月住了 2 晚

8/10 不錯

Ashley

家人同遊
讚好：整潔度和客房舒適度
Perfect location
The location is perfect to walk into the city, or if you want a quiet place in a wooded area. Our place was clean, though was so dated it still had a broken/ dirty look to it. The pool, waterside, club house and fishing area were all closed while we were there. The staff was very helpful in answering questions we had when we arrived. We did arrive on a weekend so the main staff wasn't there, but housekeeping was. If your vehicle doesn't do hills well, or if you struggle backing up/ drop off edges this is not the place for you. We would stay here again for the price and location, but it is not a place for everyone.
於 2023 年 10 月住了 3 晚

2/10 很差

Maria Pilar

不滿：整潔度和客房舒適度
Awful
The place is run down, have roaches, spiders webs, the door doesn’t close, the ceiling was falling down, perfect place for a scary movie
於 2023 年 10 月住了 3 晚

10/10 優異

Lolan

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 10 月住了 2 晚

8/10 不錯

Cassie

伴侶同遊
讚好：設施服務
Was okay.
於 2023 年 10 月住了 2 晚

6/10 一般

Kiona

多人同遊
不滿：設施服務和住宿狀況
While the room was clean and the location was decent, the room was very very dated, with extremely small box tv’s. Also the twin beds rocked like cradles, the sofa was infested with something because my first night there I was bitten on my leg. Our last night there, my friend was bitten multiple times on her legs and arms.
於 2023 年 10 月住了 2 晚

10/10 優異

Joshua

讚好：整潔度和客房舒適度
於 2023 年 9 月住了 2 晚

8/10 不錯

Lorene

家人同遊
讚好：整潔度
I like where the property was, I didn't like the internet service, the outside was dirty. The area was very close to the town. I had a great time.
於 2023 年 8 月住了 3 晚

6/10 一般

Matthew

家人同遊
Meh
Overall we did not hate our stay at this location. Pros: * Price was reasonable * Great location in Helen * Beds were comfortable * Outdated but clean Cons: * No customer service (called multiple times during office hours, no answer), no response via messages, and no one available on the property after arrival except one security officer. * Amenities were not as advertised - no pool, the playground was overgrown with grass and weeds, and the trail to downtown Helen was also overgrown. The whole reason for the trip was for a pool for our kids. (this was a MAJOR con)
於 2023 年 8 月住了 2 晚

10/10 優異

Jason

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 7 月住了 2 晚

6/10 一般

Winifred L

家人同遊
不滿：客房舒適度
OK for one night but nothing longer
Was very outdated the pool was green and nasty. The slides hadn’t worked in years. Had to watch where you walk on certain areas was not worth the money. The Wi-Fi didn’t work the TVs were outdated.
於 2023 年 7 月住了 3 晚

8/10 不錯

David

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 7 月住了 2 晚

10/10 優異

WILLIAM

讚好：整潔度、設施服務和住宿狀況
於 2023 年 5 月住了 2 晚

2/10 很差

Michele

家人同遊
不滿：整潔度和客房舒適度
Save your money! Stay ANYWHERE else!
I can’t believe this is referred to as a resort. When you go into the ‘Clubhouse’ the pool table felt is ripped in a few places and there aren’t enough balls to play an actual game. The handicap ramp is jagged, rickety and totally unsafe. The pool is just old. Forget about the so called water park as the slides are not operational. There’s literally nothing to do at this tired ‘resort’. As you travel up the winding, steep road deciding if you should be praying for your safety or that the condo is in better shape, or both…. You’re met with these parking spaces that have active and inactive mud dauber nests in them. Once you climb the 2 flights of stairs, you walk into a run down unit with old furniture, outdated bathrooms with disgusting stuff in the vents that are disgusting and ceilings with mold on them. The jacuzzi doesn’t stay full and the water doesn’t stay hot either. The deck is also black with mold and rickety. This was the BIGGEST disappointment as we were celebrating my birthday and were looking forward to a nice, comfortable stay - especially for what we paid for this unit. Almost $800 and literally NOTHING to do and a dump of a unit. You can rent a stunning cabin for this $.
於 2023 年 6 月住了 2 晚

10/10 優異

Heather

家人同遊
讚好：整潔度、設施服務和住宿狀況
I have always loved Alpine Crest and this visit was no exception. Friendly staff, comfortable accommodations, and easy access to all that Helen has to offer. Will be back next year.
於 2023 年 5 月住了 3 晚

6/10 一般

James

讚好：整潔度
不滿：設施服務和住宿狀況
Handicap ramp at pool rotting and unstable needs immediate attention Generally run down and needs attention Water slide advertised not operating Also need to be clear that access to unit has only long stairs not great for luggage and supplies for older people No one to call after hours to change units for better access
於 2023 年 5 月住了 4 晚

10/10 優異

James

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 4 月住了 2 晚

10/10 優異

Hilda

讚好：整潔度和客房舒適度
於 2023 年 2 月住了 2 晚

10/10 優異

Ebony

家人同遊
讚好：整潔度
於 2023 年 4 月住了 2 晚

4/10 欠佳

Steven

親子同遊
不滿：整潔度和住宿狀況
於 2023 年 4 月住了 2 晚

10/10 優異

Kayla

家人同遊
讚好：整潔度和客房舒適度
Overall a good place to stay. Only issues we had was you can hear everything your upstairs neighbors are doing. And no one answers the front desk when you call.
於 2023 年 3 月住了 2 晚

8/10 不錯

MANI (Watkinsville)

多人同遊
讚好：整潔度、設施服務和住宿狀況
Check in was easy. Location is good. Close to downtown Helen and the grocery store. The condo was comfortable and had everything we needed. It is very dated and could use some upgrades. The pool and the hot tub were nice but no towels were provided. Overall, a comfortable stay.

4/10 欠佳

Carolina

家人同遊
不滿：設施服務和住宿狀況
I didn’t got the room that I reserved
於 2023 年 3 月住了 3 晚

2/10 很差

Manuel

家人同遊
不滿：整潔度、設施服務和住宿狀況
La habitacion estaba sucia, el hotel desabitado, solo una persona de seguridad que no dio ningun apoyo, nada referido como las imagenes mostradas en la pagina de EXPIDIA, una decepcion y no podia dejar a mi familia en ese riesgoso hotel
於 2023 年 3 月住了 2 晚

10/10 優異

Joseph P

於 2023 年 3 月住了 3 晚

8/10 不錯

Jason

家人同遊
讚好：整潔度和客房舒適度
Everything was clean had a great stay A little outdated but looks like are doing some remodeling over will stay again
於 2023 年 3 月住了 2 晚

6/10 一般

Carlie

家人同遊
不滿：整潔度
Gross, don't stay here.
We stayed 2 nights for my sons 10th birthday trip. This place will definitely give you the icks. We were less than impressed. Everything is falling apart and outdated. The pool was disgusting, it had spiders, bugs, pine needles etc all in it. Nothing about this place was clean. We will not return.
於 2023 年 3 月住了 2 晚

6/10 一般

Mallory

讚好：整潔度和客房舒適度
So- So
The stay overall was good though we didn't get placed in the room we paid for. I reserved a loft . After contacting the front office i was told that wasn't in my reservation though I can see on my Hotels.com account that is what I booked. A let down in that fact because we specifically chose this location just for that room.
於 2023 年 3 月住了 2 晚

8/10 不錯

Cossette

家人同遊
讚好：整潔度、設施服務和住宿狀況
Las cabañas muy bonitas ,acogedoras, limpias y bien amplías
於 2023 年 3 月住了 2 晚

10/10 優異

Leta

家人同遊, 親子同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
Our unit was located at the top of the hill with a beautiful view of Helen. The property was a little dated but it gave me a true cabin feel. The kids loved it and the jacuzzi in the unit was a plus. Everything was very clean and affordable. They do not advertise but the pool bathrooms also have a hot sauna and a clubhouse with pool. This was probably one of the coolest places we have stayed at in Helen. Staff was friendly and location was perfect.
於 2023 年 3 月住了 2 晚

2/10 很差

Hillary

不滿：整潔度、設施服務和住宿狀況
We misses the first night because they didn't leave a key for us in the little shack. Nobody would answer the phone so we called the cops to see if they could help us in any way. They told us that they would try to call the four numbers that they had for the resort but they were unsuccessful in reaching anyone. The have our reservati
於 2023 年 2 月住了 3 晚

8/10 不錯

Louis

家人同遊, 商務旅客
讚好：整潔度和客房舒適度
Alpine stay
Great cabins, lots of room. Property amenities could use some upkeep.
於 2023 年 2 月住了 2 晚

8/10 不錯

Craig

於 2023 年 2 月住了 2 晚

10/10 優異

Casey

於 2023 年 1 月住了 2 晚