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費恩酒店的評價

2.5 out of 5
費恩酒店
Kalevankatu 3 b, Helsinki

評價

8.6

優異

10 分評分，優異；1002 則評價中有 367 則" "
8 分評分，不錯；1002 則評價中有 509 則" "
6 分評分，一般；1002 則評價中有 93 則" "
4 分評分，欠佳；1002 則評價中有 27 則" "
2 分評分，很差；1002 則評價中有 6 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

8.6/10 

環保程度

評價

6/10 一般

真實旅客

讚好：職員與服務
於 2023 年 6 月住了 2 晚
Hotel Finn 於 2023年7月13日的回應
Thank you for your feedback.

10/10 優異

Ka Lok Gary

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to Central Railway station. Hanna at reception is very nice, called/emailed us for early check-in. There’s microwave & coffee corner at the reception floor but it will be closed with the reception. Highly suggest if hotel could consider to have microwave at each floor, which will be pretty helpful
於 2023 年 4 月住了 1 晚
Hanna 於 2023年4月13日的回應
Hello, Thank you for your kind review! We really appreciate it! Thank you for your suggestion as well. We hope to welcome you back as our guest again one day! Best regards, Hanna Reception

10/10 優異

yingju

於 2023 年 2 月住了 2 晚
Hanna 於 2023年2月13日的回應
Dear Yingju, thank you for your review, we appreciate it! Welcome back! Best regards, Hotel Finn

8/10 不錯

Irision

伴侶同遊
讚好：整潔度和職員與服務
The elevator was under maintenance for all day of my check out day. Had to carry luggage on hand.
Timo 於 2023年2月8日的回應
Dear Irision,thank you for your review, we appreciate it. The elevator has to have yearly maintenance checks and unfortunately it was during your stay with us, apologies for that.Kind regardsHotel Finn

8/10 不錯

HanYu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
spacious room near city center
The hotel is close to everything. The room is also spacious.
於 2020 年 2 月住了 1 晚
Jussi / Reception 於 2020年2月6日的回應
Thank you for your kind review! We welcome you back anytime.

10/10 優異

Fa-cheng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點方便 房間很不錯
於 2020 年 1 月住了 2 晚
Valtteri 於 2020年2月1日的回應
Dear Fa-Cheng, Thank you for your reviw and kind words! We are loioking forward to accommodate you again! Best regards,

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room is big, tidy and clean. The staff is very nice and helpful. The hotel is in the center so it is very convenience to go to shopping, dinning, sign seeing. The luggage storage is self service, there are many lockers to store luggage and we can put a big luggage in the locker for storage. It is very convenience to store luggages. The only bad thing is the sound-proofing is not good, I can hear the people talking from my opposite room, it is so noisy.
於 2020 年 1 月住了 1 晚
Jussi / Reception 於 2020年1月18日的回應
Thank you for your review, we are delighted to hear that your stay was pleasant! We're sorry to hear about the problem with the noise. The silence starts at 10pm so if there is noise after that you can contact the staff. We will also take this matter into account when planning future renovations.

8/10 不錯

Ying-tung

讚好：職員與服務、住宿狀況和客房舒適度
Great safe option for girl travel alone
Location is perfect! Go downstairs you can see restaurants, bars, stores, and the STOCKHANN dept. store is 5mins walking, and 10mins walking to train station. I go everywhere by foot. The room is big and very cozy, just a little bit slippy on the floor. Bathroom is clean. It’s a quiet, safe and stylish place. No breakfast. With elevator. Overall I recommend it if you girl travel alone!
於 2019 年 8 月住了 3 晚
Paula 於 2019年9月9日的回應
Dear Ying-tung, Thank you for staying with us! We are happy to hear your stay was a good one. We hope to see you back in Helsinki and in Hotel Finn soon! :) / Kind regards, Paula, Frontdesk Manager

6/10 一般

Hing Man

Budget Hotel
Budget Hotel! Close to city centre & sight seeing point! Look like a hostel rather than a hotel!
於 2019 年 9 月住了 2 晚
Emilia / Hotel Finn 於 2019年9月5日的回應
Hello Hing Man, Thank you for your feedback! We are happy to hear you enjoyed our location. You're warmly welcome to stay with us again!

10/10 優異

BL (hk)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
地點一流！交通十分便利，附近有很多食店，亦有很多大型商場，要往哪裡也很方便，只是因為樓下是幾間酒吧，所以比較吵一點而已
於 2019 年 7 月住了 1 晚
Paula 於 2019年8月5日的回應
Dear BL - thanks for this great review, it made our day! Hope to see you again in Helsinki and in Hotel Finn! :)

8/10 不錯

Mei Hang

讚好：住宿狀況和客房舒適度
不過不失
交通方便，旅遊景點均在可步行的範圍內。三人房間仍有空間走動。
於 2019 年 7 月住了 5 晚
Emma 於 2019年7月18日的回應
Dear Mei, Thank you for your kind review and welcome to stay with us again!

8/10 不錯

Pik Wan Candy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location. Friendly staffs. One bad input is the toilet is super small which think may be limited by it's locating in a historic building.
於 2019 年 6 月住了 2 晚
Paula 於 2019年6月13日的回應
Dear Pik Wan Candy, Thanks for staying with us and taking the time to leave us a review! Great to hear the location and staff managed to meet your expectations. It is completely true that the old building makes it hard to build more spacious bathrooms to all the room types. However, our Superior Twin room and bigger room types have more spacious bathrooms for the customers looking for that extra comfort. Thanks again and have a great Summer! Kind regards Paula, Hotel Finn

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
櫃檯服務很棒！有問必答。 架上毛巾有口紅印， 玻璃燈罩距離床頭太近，就在枕頭正上方，伸手容易刮到。
於 2019 年 5 月住了 1 晚
Emma 於 2019年6月17日的回應
Dear Guest, I'm truly sorry to hear that there was a mark on your towel but it is nice to hear that otherwise you had a good time with us. You are welcome to stay with us again! Best Regards, Emma Hotel Finn

8/10 不錯

Yip Kuen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
fair
difficult to pull the gip from train station to the hotel, the room is small
於 2019 年 2 月住了 1 晚
Paula 於 2019年5月9日的回應
Hi Yip! Thank you for your stay and review! We do have rooms with different room sizes in our hotel - for more space our Superior Twin room is a good choice! Thanks again for your stay, have a great week! Kind regards Paula Hotel Finn

6/10 一般

真實旅客

於 2019 年 2 月住了 1 晚

10/10 優異

Man Ting

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚
Emilia 於 2019年2月15日的回應
Thank you for your feedback! Hopefully we will see you again in Helsinki!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
交通方便價格合理
交通方便！可惜房內沒有熱水壺～～～
於 2019 年 1 月住了 3 晚
Emilia 於 2019年2月15日的回應
Hi and thank you for your feedback! I'm sorry for replying in English. We are glad that you liked the location of our hotel! There should be a kettle in each room and we sincerely apologize if it has been missing from your room! Thank you for staying with us and hopefully we will see you again in Helsinki!

6/10 一般

真實旅客

讚好：職員與服務
火車7点到。酒店十点先有人。天寒地凍流落街頭。惨！仲要上條有雪斜路。拉住行李行都幾危險。仲有奇事。双重窗見得多。双重門第一次見。如果為隔聲就真係多餘。因為牆身好薄。隔音奇差。
於 2019 年 1 月住了 2 晚
Hotel Finn 於 2019年2月1日的回應
Hi and thank you for your review!

10/10 優異

MAN TAT

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overall good excepted shower
Overall is good. I stayed at three different room and the shower design are not good. Almost the whole toilet floor will get wet after shower. The room facing the main gate of hotel will have a bit noise.
於 2019 年 1 月住了 3 晚
Emma 於 2019年1月9日的回應
Dear Man, Thank you for your review. You are warmly welcome to stay with us again! Best Regards, Emma Hotel Finn

10/10 優異

Sandy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置方便，附近很多食肆。 服務員態度很好，保安很好。 房間衛生整潔，有洗髮精跟沐浴乳，設備完善舒適。
於 2018 年 12 月住了 1 晚
Hotel Finn 於 2019年1月4日的回應
Dear Sandy, thank you for your review. We are happy to read that you enjoyed your visit in Hotel Finn. Thank you for staying with us and warmly welcome again!

8/10 不錯

pak on

讚好：職員與服務、住宿狀況和客房舒適度
地點及交通便利
地點好, 交通便利。
於 2018 年 9 月住了 3 晚

10/10 優異

HOI TUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 1 晚
Hotel Finn 於 2018年8月15日的回應
Thank you for your review!

10/10 優異

Yi-Chi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotelli Finn 於 2018年5月16日的回應
Dear Yi-Chi, thank you for your review!

10/10 優異

HSUANMING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 3 月住了 2 晚
Hotelli Finn 於 2018年3月29日的回應
Dear Hsuanming, thank you for your review!

10/10 優異

Raymond (Uk)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It is a nice hotel ,very close to the train station and city centre The lift was under repair
於 2018 年 3 月住了 2 晚
Hotelli Finn 於 2018年3月9日的回應
Dear Raymond, thank you very much for your review! We are happy that you found our hotel nice and our location convenient. We would like to apologize the inconvenience caused by the lift renovation. There was information about the renovation on the booking site, and we're sorry, if you didn't notice this information before booking your room. We did every effort to make sure, that the renovation causes as little harm as possible, and we sincerely hope, that it didn't cause too much inconvenience! The renovation is now over and our lift functions again! Thank you for staying with us and warmly welcome again!

8/10 不錯

Kwong kit

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel Finn 於 2018年4月3日的回應
Dear Kwong kit, thank you for staying with us and for your review! Have a nice spring!

8/10 不錯

CJ (Taipei)

讚好：整潔度、職員與服務和客房舒適度
One of the best choices in Helsinki
Renovation has cause some inconvenience, especially the odor of the paintings outside. Besides, there are no “shell” to put your shoes and might bring many tiny stones back into the room after walking in the snow. Bathrooms are lacking a carpet so ask for more towels in case a wet floor. Small problems, but good places and staffs.
於 2018 年 2 月住了 3 晚
Hotelli Finn 於 2018年2月22日的回應
Dear CJ, thank you very much for your review. We'd like to apologize the inconvenience caused by the renovation. We are doing our best to make sure, that any inconveniences are as small as possible. Special thanks for your feedback regarding the shells for shoes and bathroom carpets. We'll take them into serious consideration.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Staff is nice. Room is clean and the location is good. Locker is available to leave your luggage after checkout. While taking a shower, the water is not big enough. Overall it’s good.
於 2018 年 2 月住了 1 晚
Hotelli Finn 於 2018年2月22日的回應
Hi and thank you for your review! We'll take extra care when checking the showers and make sure, that the water pressure is high enough. Thank you for your feedback - it is very valuable for us.

8/10 不錯

Miu Chun Monni

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
located in the heart of the city
unbeaten location:5~7mins walk from central train station, right next to Forum Mall ,.opposite to Stockmann , 10mins walk to old market and other attractions ,surrounded by shops ,bars and restaurants.
於 2018 年 1 月住了 1 晚
Hotelli Finn 於 2018年2月22日的回應
Hi and thank you very much for your review! We agree with you - our location couldn't be more central. You're warmly welcome again!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice room
於 2018 年 1 月住了 1 晚

10/10 優異

Wai Fat

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
舒適方便
舒適方便
於 2017 年 12 月住了 2 晚

8/10 不錯

Sue (Hong Kong)

讚好：職員與服務
不滿：整潔度
good location, can do better on cleaniness
Convenient location, it's more like a hostel than a hotel though. There was light stain on the bed sheet/duvet cover I just put the hotel's towel (which seemed clean) on the bed before i go to sleep (and used my own towel for shower).
Hotelli Finn 於 2018年3月6日的回應
Dear Sue, thank you for your review. We're happy to read that you liked our location. We are a small family owned hotel in the very heart of the city and our aim is to provide our guests with reasonably priced and cozy accommodation in a good location. We are very sorry if we couldn't meet your expectations. About the cleanliness, we take these issues very seriously and we'll forward your feedback to our housekeeping company. Thank you for your feedback, it is very valuable for us in order to improve our services in the future.

8/10 不錯

Shirley

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 12 月住了 1 晚

10/10 優異

Wai Kwong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and tidy, good location
於 2017 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
樓下是酒吧，晚上可能比較不安全
空間大小很夠用，浴室廁所略小，插座略為不足，提供免費咖啡茶飲，附近購物中心林立，近火車站及巴士總站，景點大多走路能抵達
於 2017 年 12 月住了 2 晚

10/10 優異

敏敏

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
前台人員很友善，酒店是有點歷史了，但仍很乾淨，浴室有地熱，很好。電梯很復古，怕怕，房間隔音不太好。地點也很不錯，在火車站附近，去機場也方便，下次來還會入住。
於 2017 年 12 月住了 1 晚

8/10 不錯

HIN LUN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
性格比高, 市中心
性格比高, 市中心, 只是舊了一點
於 2017 年 11 月住了 1 晚

8/10 不錯

YI-TZU

讚好：職員與服務和客房舒適度
friendly staff nice hotel walkable distance
於 2017 年 11 月住了 1 晚

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
離車站算近但是需要上坡才可抵達的飯店，入住時櫃檯美麗的女性服務很好，和第二次入住遇到的長髮男性態度差很多。房間很大雖然不新但還不錯，可提供我們寄放行李也非常感謝
於 2017 年 10 月住了 1 晚

4/10 欠佳

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
第二次入住被分配到整棟最小的房間，在櫃檯旁邊，小到行李打不開，床頭和廁所門幾乎相接在一起，很不舒適的房間
於 2017 年 10 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點優越，服務用心
酒店位於市中心，不論是乘坐交通工具或是步行都能很快到達主要景點。 Checkin前/checkout後都能寄存行李，方便大家可以繼續輕鬆逛街。
於 2017 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 10 月住了 2 晚

10/10 優異

Beeno Lo (hong kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點位置非常好，房間寬闊
十分喜歡這間酒店，位置於中心點，價錢便宜，房間非常寬闊，設備完善，住得很舒服。正午12時才check out，後亦可寄存行李，非常好！ 購物十分方便，落樓一條馬路之隔便是多個大型商場，樓下有多間酒吧，徒步便可以去所有景點，會介紹給我的朋友來這。
於 2017 年 10 月住了 6 晚

6/10 一般

SHU YU

讚好：整潔度和住宿狀況
住宿經驗
離赫爾辛基車站步行有ㄧ小段上坡距離，拖大件行李會有點辛苦，酒店臨近stockmann和Forum購物中心，酒店在類似公寓大樓裡，接待櫃台設置在6樓，酒店1樓旁有數間酒吧，女生夜歸安全要多注意，整體來說，除房間偏小和臨近酒吧區外，其它還算滿意。
於 2017 年 10 月住了 3 晚

8/10 不錯

Carter (Hong Kong)

讚好：職員與服務
Excellent location
The hotel is located right in the city centre, 10 minutes walk to train terminal, 2 minutes walk to the shopping malls, e.g. Forum and Stockmann The lockers are handy for tourists who need to leave luggage at the hotel. They are large enough for a bigger size case.
於 2017 年 10 月住了 1 晚

6/10 一般

Paul (HONG KONG)

讚好：職員與服務
good location
The front desk staff is nice and helpful. The hotel's location is near to many attractive spots. If you don't mind the room space is small, you will consider this hotel while you stay in Helsinki
於 2017 年 9 月住了 2 晚

8/10 不錯

Brian (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Budgeted Hotel in City Centre
Budgeted, perfect location, nice and helpful staffs. Would be the best and valuable if you are traveling budgeted or alone, not recommended to family or someone looking facilities.
於 2017 年 9 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
櫃台人員相當友善，住宿環境佳，附近機能好，離車站也很近。
於 2017 年 8 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Close to pub
Close to pub. Front desk service was good. Room was tidy.

10/10 優異

Rebecca

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great hotel in city centre!
於 2024 年 4 月住了 1 晚
Hotel Finn 於 2024年4月24日的回應
Thank you for your review :)