Hemera Estate

The room was massive, the furniture could have been placed a little more imaginatively but that was a style thing. The bed was comfortable. Lots of hot water. The kitchenette was functional. Rm 43 needs a little bit of love re the mixer tap, and the carpet is threadbare in one spot. The hotel is large, the bar can be a little noisy at the beginning of the night, but then as the night progresses our room was very quiet and looked out into the courtyard. The restaurant serves a very good breakfast and the hotel staff are all professional and friendly. The hotel is in walking distance of most of the cities attractions, and if you don’t fancy walking the tram and bus stops are close by.

The Grand was ok. Room was comfortable and very clean. Towels etc were very clean. However, a few things were not up to scratch. 1. The bathroom had a climb in shower. OK for young people but not for oldies or those with physical health difficulties. We are 79 and 77 respectively. 2. The breakfast room was very cold. We had to dress very warmly just to have breakfast. Breakfast was reasonably good. 3. The room. We missed welcoming biscuits when we arrived, and a small fresh milk. Just little things but they make a difference. Just 4 tea bags supplied. 4. The outside of the window was filthy. 5. The carpark was $30 overnight. I would have thought that a higher subsidy would be welcome.

Well-located property with professional, friendly, and personable staff. I had requested not to receive the standard VIP welcome gift, and the staff member who greeted me thoughtfully arranged an alternative, ensuring I still felt warmly welcomed on arrival. The room was spacious, with a comfortable bed and a well-appointed bathroom that included a separate bath. Breakfast was enjoyable, with a good menu and attentive staff. However, on both mornings the meals I received differed slightly from what I had ordered. While this was only a minor issue, it was noticeable.