Florianópolis Hercilio Luz Bridge Hotels

"they have no ability to offer custer service, pay help refund help, they chat people don't care to give excellent service. they need to work on their management system. they wouyld have gotten three great reviews from me, but I must give you what your asking for with the terrible hospitality as a hospitality provider"

"Excellent hotel and food and facilities"

"the place is great but as a foreigner you may get double cahrged without the ability for refund, and you may need to talk to the chat for hours even though a man is there. very dumb management system."

"Room was clean, comfortable and spacious. The service was great! Great location "

"Staff helped me reheat my food in the middle of the night."

"Clean room, very secure with biometric checks in the elevators. Friendly staff and peaceful breakfast area"

"Yes, very helpful staff"

"Breakfast was good , staff were great "

"The Hotel is new and renovated. Staff are wonderful friendly. Very central, easy walk to downtown and the traditional city market."

"Minha experiência no Oslo Xtay Florianópolis foi simplesmente excelente! Sem dúvida, a melhor acomodação com self-check-in que já utilizei na vida. Tudo é novíssimo, extremamente limpo, organizado e com um cheiro agradável que faz toda a diferença. A praticidade do check-in foi impecável, sem burocracia e super rápido. Com certeza vou recomendar para todos que visitarem Florianópolis e, sem dúvidas, me hospedarei em qualquer outra cidade onde a Xtay estiver disponível."

"Clean room "

"Great Costumer Service, Staffs, localization."

"Tudo ótimo "

"Was very nice "

"Lovely hotel Fantastic location and we even had views of the bridge. Best breakfast we have had in a long time!"

"Overall okay place to stay. It's adjacent to their other property, and it looks like the one we stayed in gets the leftovers of the main one (furniture, mattresses, sheets, etc.). Somewhat clean room. Safe area and a nice staff. Expedia bookings do not get breakfast (extra $5.00, totally worth it, served at the other property across the street). Guests extremely noisy, banging doors late at night and at dawn, but it looks like that's a local problem rather than the hotel's. "

"Well located, clean and good food. Is downtown far from the beaches "

"Great location "

"Rooms were clean and well furnished. Staff works through an app you can download to communicate. No front desk. Views were fantastic. Very safe with security systems. 10/10 will book with Xtay every chance I get. "

"The hotel is well located, with a nice view of the yacht pier, the city’s main bridge and the skyline. The breakfast was good, and the reception staff were welcoming and informative, but unfortunately the bedroom was very dirty, with hairs and broken glass pieces on the beds and floor (we took pictures). We’ve requested them to get it cleaned up properly, but all they did was remove the broken glasses pieces from the bed, not even changed the dirty bed linen, and so this was highly...