bad communication!
I sent them a message informing them that my flight would be delayed and I would do the check-in at dawn. When I arrived they told me that since I didn't do the check-up, they gave my room to someone else and they assigned me another one and that room was dirty, the bed was not made up, I guess that's because of the Previous guest had not cleaned it. They gave me another one and it was almost 3 in the morning at 7 am. They come knocking on the door, they wake me up as soon as I had slept. At 7:30 they arrive again trying to open the door with a lucky key that had been locked and they couldn't get in. We left the place without being able to rest