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"We loved the room we got with the private onsen on the balcony, well worth it. The dinner that we had in the private dining room was amazing, so much variety and they were smaller portions which was nice so we could try everything without being too full. The breakfast wasn’t for us, it was Japanese style and while there was a lot of variety, it included a lot of things that were picked and had vinegar on them which wasn’t for us that early in the morning. The other Onsen they have on the property are also very nice. We really enjoyed the outdoor one in the garden area, and watching the sunrise on the rooftop one was breathtaking. They do alternate the days on which men and women can use these onsen so you may want to double check what is available before you leave stay so you’re not disappointed, or just ensure your room has the onsen with it. The room did feel a bit dated, and when the heat was on this awful musty smell blew out of it. The area around the fridge also smelt musty. Other than that the bathroom had great amenities, and you are provided with your own onsen towel as well. "

"Good and easy check in"

"They were very attentive and kind, the shuttle was very convenient to go from and to the the train station, the food was amazing and the views and facilities were gorgeous, will definitely come again"

"Comfortable . "

"Bedroom and washroom were spacious, clean and looked new. Amenities were great. The hotel has a wide range of facilities, including a planetarium, which we really enjoyed. We had a great time. "

"Safe. Clean. "

"Nice facility, clean, and friendly staff. Overall good experience and would stay again "

"Good price "

"Everything was exceptional. Did not use the communal spa because we had a private spa in the room with a beautiful view of the lake. Hotel had a shuttle to the train station."