「I was traveling to Marble Falls for a meeting, and my wife went with me. I called ahead to see if we could check in early so that my wife could relax in the room while I went to my meeting. Jennifer was wonderful and told us that we could check in a couple of hours early. We had a room with a beautiful view of the lake waiting for us when we got there. Jennifer also gave us some excellent recommendations for dinner later that night. Later, while after I'd left for my meeting, Jennifer called the...
「Had some issues with cleanliness, in the middle of first night we found some bed bugs, the staff changed rooms, but we had to kill 6-7 roaches on the new room. We told housekeeping the next morning but the room was not serviced during the day .
Not the best experience. Probably will not stay there again.」
「Hotel needed a good cleaning in the common areas. The carpeting was dirty, and it looked like the place was very poorly taken care of. The room itself was clean and much better than the common areas. The shower had no hot water at first until someone in the front desk. Explain there’s a “trick” to it in the way you use the handle. Kind of silly for a hotel to have a trick like that needed. ‘Curb appeal’ of the hotel was totally lacking. No ice available and the little ‘shop’ had very little in...